Change your password from your PlayStation console or the PlayStation website

You can change your PlayStation password in two places: directly on your console or through the PlayStation Network website on any computer or phone. The console method is faster if you are already signed in. The website method works if you have forgotten your password or cannot access your console. Both take about five minutes and require your current password.

Your PlayStation password protects your account, your payment methods, and any games or content you have purchased. Changing it regularly — or right after you share your console with someone — keeps your account find. If you suspect someone else knows your password, change it when ready rather than waiting.

Key Takeaways

  • You can change your password on the console itself by going to Settings, then Account, then Security, then Password.
  • You can also change your password on the PlayStation Network website by signing in, opening your profile menu, and selecting Change Password.
  • You will need your current password to set a new one, whether you use the console or the website.
  • A strong password is at least 8 characters long and includes uppercase letters, lowercase letters, numbers, and symbols.
  • If you have forgotten your password entirely, use the "Forgot Your Password" link on the PlayStation sign-in page to reset it by email.

Change your password on your PlayStation console

Start by pressing the PlayStation button on your controller to open the control center. Select your profile icon in the top left corner, then select Profile. From there, go to Account and then Security. Select Password and enter your current password when prompted. The console will ask you to confirm you are the account owner.

Type your new password twice — once to set it and once to confirm it. PlayStation requires passwords to be at least 8 characters long and to include uppercase letters, lowercase letters, numbers, and at least one symbol (such as !, @, #, or $). If your new password does not meet these rules, the console will tell you and ask you to try again. Once you have entered a valid password twice, select Update and you are done.

You will be signed out of your console after you change your password. Sign back in with your new password to make sure it worked. If you cannot sign in, go back to the password change screen and try again — you may have made a typo.

Change your password on the PlayStation website

Open a web browser and go to www.playstation.com. Select your profile icon in the top right corner and then select Account. From the menu on the left, select Security Settings, then Password. Enter your current password and then type your new password twice, following the same rules as the console: at least 8 characters with uppercase, lowercase, numbers, and a symbol.

Select Change Password and wait for the page to confirm the change. You should see a message saying your password has been updated. Close the browser or sign out, then sign back in with your new password to confirm it works. If you are signed into your console, you will be signed out there as well and will need to sign back in.

What to do if you have forgotten your password

Go to the PlayStation sign-in page and select Forgot Your Password. Enter the email address connected to your PlayStation account. PlayStation will send you an email with a link to reset your password. Open that email and select the link — it will take you to a page where you can create a new password.

The reset link usually works for 24 hours. If the link has expired, go back to the sign-in page and select Forgot Your Password again to request a new email. Check your spam or junk folder if you do not see the email in your inbox within a few minutes.

Make your new password strong and memorable

A strong password is one that is hard for someone else to guess but straightforward for you to remember. Avoid using your name, your birth date, or straightforward patterns like 1234 or qwerty. Instead, think of a phrase you know well — a line from a song, a book, or a movie — and use the first letter of each word, mixed with numbers and symbols.

For example, "I love pizza on Friday nights!" could become IlPoFn!2024. This is long, includes all the required character types, and is much harder to guess than a word from the dictionary. Write your new password down in a safe place — a notebook you keep at home, not in a text file on your computer — until you have used it enough times to remember it.

What happens after you change your password

You will be signed out of your console when ready. Any other devices you use to sign into PlayStation — a phone, a tablet, or another console — will also sign you out. This is a security feature: if someone else had your old password, they can no longer use it to access your account.

You will need to sign back in on each device with your new password. This usually takes less than a minute per device. If you have set up a second console to play your games, you will need to sign in there as well. Once you have signed back in everywhere, your account is find and only you can access it with your new password.

Frequently Asked Questions

Do I need my current password to change it?

Yes, unless you have forgotten it. If you remember your current password, you can change it on the console or website. If you have forgotten it, use the Forgot Your Password link on the sign-in page to reset it by email instead.

Will changing my password delete my games or saved data?

No. Your games, saved data, and purchases stay on your account. Changing your password only protects your account from being accessed by someone else — it does not affect anything you own or have saved.

How often should I change my password?

There is no set rule, but changing it once or twice a year is a good habit. Change it sooner if you share your console with someone, if you use the same password on other websites, or if you think someone else might know it.

Can I change my password on my phone?

Yes. Open a web browser on your phone, go to www.playstation.com, and follow the same steps as on a computer. You can also change it through the PlayStation app if you have it installed, though the website method is more straightforward.

What if I change my password but still cannot sign in?

Make sure you are typing your new password correctly — passwords are case-sensitive, so uppercase and lowercase letters matter. If you are still stuck, use the Forgot Your Password link to reset it again. If that does not work, contact PlayStation Support through their website.