You can delete an EA account through your account settings, but the process takes time and has limits you should know before you start

EA (Electronic Arts) lets you delete your account through their website, but the deletion is not when ready. You request the deletion, EA takes up to 30 days to process it, and during that time your account stays active. Once deleted, you cannot recover the account, your games, or any money spent on in-game items. If you share an EA account across multiple devices or have games tied to it, deletion affects all of them at once.

The deletion process is one-way. EA will not restore an account after the 30-day window closes, so make sure deletion is what you actually want before you request it. If you only want to stop playing for a while, you can deactivate your account instead, which keeps it recoverable.

Key Takeaways

  • Account deletion takes up to 30 days to complete after you request it, and you cannot undo it once the period ends.
  • You must request deletion through your EA account settings on the EA website, not through a game or launcher.
  • Deleting your account removes access to all games tied to it, including games on Origin, Steam, or console platforms if they use the same EA login.
  • If you only want a break from gaming, deactivating your account is reversible and keeps your games and purchases intact.
  • EA may deny deletion requests if you have an active dispute, refund claim, or pending transaction.

How to request account deletion through EA's website

Go to www.ea.com and sign in with your EA account. Click your account name in the top right corner and select Account. Scroll down to find Privacy or Data and Privacy (the exact label varies by region). Look for the option labeled Delete Account or Request Deletion.

EA will ask you to confirm your password and may ask why you want to delete the account. Answer honestly if prompted — EA sometimes denies deletion if you have an active dispute or pending refund. After you confirm, you will see a message saying your deletion request is pending. EA will send a confirmation email to the address on file. The account remains usable for the next 30 days while EA processes the request.

If you do not see a deletion option in your account settings, your region may not support self-service deletion yet. Contact EA Support through their website and ask to request account deletion. They can start the process for you, though the 30-day waiting period still applies.

What happens to your games and purchases when you delete

Deleting your EA account removes your access to all games tied to that account. If you own games through Origin (EA's launcher), Steam, PlayStation, Xbox, or Nintendo Switch and they are linked to your EA account, you lose access to them. Games you own outright on Steam stay in your Steam library if your Steam account is separate, but any EA games that required an EA login to play will no longer launch.

In-game purchases, cosmetics, battle pass progress, and virtual currency are deleted and cannot be recovered. If you spent money on these items, that money is gone. Refunds are not issued for in-game purchases when you delete an account — EA considers them consumed at the time of purchase.

If you have multiple devices using the same EA account, deletion affects all of them. Anyone else using that account on a console or PC will also lose access to the games and purchases.

The difference between deleting and deactivating your account

Deactivation is temporary and reversible. Your account goes inactive, you cannot log in, but the account and all your games stay on EA's servers. You can reactivate it at any time by signing in again. Deactivation is useful if you want to take a break from gaming without losing your progress or purchases.

Deletion is permanent. After the 30-day window closes, your account is gone. You cannot recover it, your games, or your purchases. Deletion is the right choice only if you are certain you will never want to play EA games again or access that account.

If you are unsure, deactivate first. You can always request deletion later if you decide you do not want the account anymore.

When EA may refuse to delete your account

EA can deny a deletion request if you have an active dispute with them, a pending refund claim, or a transaction in progress. If you recently requested a refund for a game or in-game purchase, wait for EA to process it before requesting deletion. If you have an open support ticket about a billing issue, resolve it first.

EA also may refuse deletion if your account is flagged for violating their terms of service — for example, if you used cheats in multiplayer games or engaged in account sharing against their rules. In these cases, EA may suspend the account instead of deleting it. Contact EA Support to find out why your deletion request was denied.

What to do before you delete your account

Before you request deletion, take these steps: Write down any games you own and where you own them (Origin, Steam, PlayStation, etc.). If you have games on Steam that are separate from your EA account, you will keep those. Check if you have any unspent virtual currency or in-game items you want to use before deletion. Unlink your EA account from any third-party services like Discord, Twitch, or console platforms if you want to keep those accounts separate.

If you have friends you play with, let them know you are leaving so they are not surprised when your account disappears. If you use the same email address for other accounts (like Steam or PlayStation), make sure you can still access those accounts without your EA login.

Frequently Asked Questions

Can I get my account back after the 30-day deletion period ends?

No. Once the 30 days pass, your account is permanently deleted and cannot be recovered. EA does not restore deleted accounts under any circumstances. If you think you might want to play EA games again, deactivate instead of delete.

Will deleting my EA account delete my Steam or PlayStation account?

No. Deleting your EA account only removes the EA account itself. Your Steam, PlayStation, Xbox, or Nintendo Switch account stays active. However, any games that required an EA login to play will no longer launch on those platforms.

What happens to my EA Play subscription when I delete my account?

Your EA Play subscription ends when ready when you request deletion. You will not be refunded for the remaining time on your subscription. If you have an active subscription, consider letting it expire naturally before requesting deletion.

Can I delete my account if I have a ban or suspension?

You can request deletion, but EA may deny it if your account is under investigation for a violation. Contact EA Support to ask whether your account can be deleted while suspended or banned.

How do I know if my deletion request went through?

EA sends a confirmation email to the address on your account after you request deletion. Check your email (including spam folders) for this confirmation. If you do not receive an email within a few hours, log back into your account and check your deletion status in account settings.