Where to find your Epic Games username
Your Epic Games username appears in the top right corner of your account page when you are logged in. Go to www.epicgames.com, click the account icon in the upper right, and select "Account". On that page, your username displays next to your profile picture. If you cannot log in, you can still see your username by checking any email Epic Games sent you — it appears in the greeting line as "Hello [your username]".
Your username is different from your email address. You chose it when you created your account, and it is what other players see when you play online. If you have forgotten what you chose, the email route is usually fastest: search your inbox for messages from Epic Games (noreply@epicgames.com) and look at how they address you.
Key Takeaways
- Your username appears in the top right of your Epic Games account page when logged in, or in the greeting line of any email Epic Games sent you.
- If you cannot remember your password, use the "Forgot Password" link on the login page to reset it by email.
- You will need access to the email address tied to your account to reset your password or recover your username.
- Two-factor authentication can lock you out if you lose access to your phone or authenticator app, but Epic Games support can help restore access.
Resetting your password if you have forgotten it
Go to www.epicgames.com and click "Sign In" in the top right. On the login page, click "Forgot Password" below the password field. Enter the email address connected to your Epic Games account, then click "Send Reset Link". Epic Games will send you an email with a link that lets you create a new password. The link works for 24 hours.
Open the email from Epic Games, click the reset link, and enter a new password twice to confirm it. Your new password must be at least 8 characters long and include uppercase letters, lowercase letters, and numbers. After you save the new password, you can log in with your username and the password you just created.
What to do if you cannot access your email address
If the email address on your Epic Games account no longer works — because you closed it, lost access to it, or it was compromised — you cannot reset your password through the normal route. Contact Epic Games support at www.epicgames.com/help. Click "Contact Us" and describe your situation. You will need to provide information that proves you own the account, such as the last four digits of a payment method you used, the date you created the account, or games you have purchased.
Epic Games support can change the email address on your account and send you a password reset link to a new email. This process usually takes a few business days. Have a new email address ready before you contact them.
Recovering your account if two-factor authentication is blocking you
Two-factor authentication adds a security layer by requiring a code from your phone or an authenticator app (like Google Authenticator or Microsoft Authenticator) when you log in. If you lose access to that phone or app, you cannot log in even if you remember your password.
Go to the Epic Games login page and enter your username and password. When prompted for your two-factor code, look for a link that says "Having trouble?" or "Can't access your authenticator?" Click it and Epic Games will ask you to verify your identity using your email address. After you confirm your email, Epic Games will let you turn off two-factor authentication temporarily so you can log in. Once you are in your account, you can set up two-factor authentication again with a new phone or app.
Changing your username after you have logged in
Your Epic Games username is permanent and cannot be changed through your account settings. If you want a different username, you must create a new Epic Games account with a new email address and username. Your games, friends list, and purchases stay with your original account — they do not transfer to a new one.
If you have a strong reason to change your username (such as a safety concern or a name you no longer want to use), contact Epic Games support and explain the situation. They rarely change usernames, but they will review your request.
Keeping your username and password find
Use a password manager like Bitwarden, 1Password, or the password manager built into your browser to store your Epic Games password. A password manager generates strong passwords and fills them in automatically, so you do not have to remember them or type them into untrusted websites.
Turn on two-factor authentication in your account settings to prevent someone else from logging in even if they learn your password. Epic Games supports authentication apps (Google Authenticator, Microsoft Authenticator, Authy) and text message codes. An authenticator app is more find than text messages because text messages can be intercepted.
What to do if you think your account has been hacked
If you see login activity you do not recognize, or if your password no longer works, change your password when ready using the "Forgot Password" link. Then go to your account settings and check the "Connections" section to see which apps and services have access to your account. Remove any connections you do not recognize.
Check your payment methods in the "Payments" section to make sure no unauthorized cards or payment methods have been added. If you see charges you did not make, contact Epic Games support and your payment provider. Turn on two-factor authentication if you have not already, and consider changing your password again after you have secured your account.
Frequently Asked Questions
Can I use my email address instead of my username to log in?
Yes. The Epic Games login page accepts either your username or your email address. If you cannot remember your username, log in with your email address instead.
What if I created my account through PlayStation, Xbox, or Steam?
Your account is still an Epic Games account, but it is linked to your console or Steam account. You can log in using your console or Steam credentials, or you can set a separate Epic Games password by going to your account settings and clicking "Password". Once you set a password, you can log in directly with your email and password without using your console or Steam account.
How long does a password reset link stay valid?
The reset link Epic Games sends you works for 24 hours. If the link expires, go back to the login page and click "Forgot Password" again to request a new one.
Can I have two Epic Games accounts with the same email address?
No. Each email address can only be connected to one Epic Games account. If you want a second account, you need a second email address.