You can change your Xbox 360 username through your account settings on the console itself
To change your Xbox 360 username, go to the Settings menu on your console, select System Settings, then choose Account Management. From there, select your gamertag and choose Change Gamertag. The system will show you available names and let you pick a new one. Most changes take effect when ready, though it can take a few minutes for the new name to show up in games and on Xbox Live.
The process is the same whether you use an Xbox 360 S, Xbox 360 E, or the original model. You need to be signed into the account you want to change, and you'll need an active Xbox Live connection during the change.
Key Takeaways
- Navigate to Settings > System Settings > Account Management > your gamertag > Change Gamertag to rename your account on Xbox 360.
- Your first gamertag change is free, but changing it again costs 800 Microsoft Points (roughly $10).
- The new name takes effect right away on your console but may take a few minutes to update across Xbox Live and in online games.
- You cannot use spaces, special characters, or names that violate Xbox Live's code of conduct in your new gamertag.
What happens to your games and achievements when you change your username
Your games, achievements, and game saves stay attached to your account when you change your gamertag. Nothing is lost or reset. Friends will see your new name the next time they log in, and your achievement history will display under your new gamertag in your profile.
In games you've already played, your old gamertag may still appear in leaderboards or saved game data within those games themselves, since that information is stored on the game's servers rather than Xbox Live. However, your Xbox Live profile and all future activity will show your new name.
The cost of changing your gamertag a second time
Your first gamertag change is free. If you want to change it again, you'll need to spend 800 Microsoft Points. You can buy Microsoft Points through the Xbox 360 dashboard or through an online retailer. The cost is roughly $10, though the exact dollar amount varies depending on how Microsoft prices points at the time you purchase.
If you're unsure about a new name, take time to decide before making the change. You can always keep your current gamertag and avoid the cost of a second change.
Names you cannot use on Xbox 360
Xbox Live has rules about what gamertags are allowed. You cannot use spaces in your gamertag, and you cannot use most special characters like hyphens, underscores, or numbers in certain positions. The system will reject names that contain profanity, slurs, or references to illegal activity. Names that impersonate real people or celebrities are also blocked.
When you select Change Gamertag, the Xbox 360 will show you a list of available names based on what you type. If a name doesn't appear in the suggestions, it's either taken or against the code of conduct. Try different variations until you find one the system accepts.
What to do if you forget your gamertag or can't access your account
If you can't remember your gamertag, you can recover it through your Microsoft account. Go to the Xbox website, sign in with your email address and password, and your gamertag will be displayed in your account settings. If you've forgotten your password, use the password recovery tool on the Microsoft login page.
If you're locked out of your account entirely, you may need to verify your identity through Microsoft's account recovery process. This usually involves answering security questions or confirming your recovery email address. Contact Microsoft Support through their website if the standard recovery steps don't work.
How long the change takes to show up everywhere
Your new gamertag shows up on your Xbox 360 console when ready after you confirm the change. However, it can take a few minutes to an hour for the name to update across all of Xbox Live, including in your friends' friend lists, leaderboards, and game lobbies.
If you're playing online when you change your gamertag, you may need to sign out and back in for the new name to display correctly in that game. Some older games may take longer to recognize the change or may not update at all, since they rely on older Xbox Live systems.
Changing your username versus your email address
Your gamertag and your email address are two different things. Changing your gamertag does not change the email address you use to sign into Xbox Live. Your email address is tied to your Microsoft account and is separate from your public gamertag.
If you want to change the email address associated with your account, you'll need to do that through your Microsoft account settings on the Xbox website, not through the console. That process is different from changing your gamertag and may have additional security steps.
Frequently Asked Questions
Can I change my gamertag back to my old one for free?
No. Once you change your gamertag, changing it again costs 800 Microsoft Points, even if you want to go back to your original name. The first change is free, but all subsequent changes have a cost.
Will my friends still be able to find me after I change my gamertag?
Yes. Your friends list stays the same, and they'll see your new gamertag in their friends list within a few minutes. You don't need to re-add anyone or send new friend requests.
What if the gamertag I want is already taken?
The system will tell you it's unavailable and won't let you use it. Try variations like adding numbers at the end, using a different spelling, or combining words differently. The suggestions shown during the change process are all names that are currently open.
Can I change my gamertag on the Xbox website instead of on the console?
You can view your gamertag on the Xbox website, but you cannot change it there. The change must be made through the Xbox 360 console itself using the Settings menu.