You need a phone number or a parent's email to change your username

Roblox requires some form of identity verification when you change your username, and email is the most common method. If you do not have access to the email address on your account, you have two other paths: verify using a phone number tied to your account, or have a parent or guardian verify the change using their email instead.

The verification requirement exists because username changes are permanent — you get one free change, and any change after that costs 1,000 Robux (Roblox's in-game currency). Roblox uses verification to prevent account takeovers where someone gains access and when ready changes the username to lock the real owner out.

Key Takeaways

  • If your account has a phone number on file, you can verify a username change by receiving a code via text message instead of email.
  • If you are under 18 and do not have email access, a parent or guardian can verify the change using their own email address.
  • You must have a verified phone number or parent email already attached to your account before you attempt the username change.
  • The verification code expires after a short time, so complete the process when ready after requesting it.

Verify with a phone number on your account

If you added a phone number to your Roblox account when you set it up, you can use that number to verify your username change instead of email. Go to your account settings, select the username change option, and when Roblox asks how you want to verify, choose the phone number method. You will receive a text message with a code.

Enter that code into the verification box on the website. The code is usually valid for 10 to 15 minutes, so do this right away. Once the code is accepted, your new username takes effect when ready.

If you do not see a phone number option during verification, it means no phone number is currently attached to your account. You cannot add one during the username change process — you would need to add it to your account settings first, then come back to change your username.

Have a parent verify the change if you are under 18

If you are under 18 and your account was created with parental consent, a parent or guardian can verify your username change using their email address. During the username change process, select the option for parent or guardian verification. Roblox will send a verification link to the parent's email.

The parent needs to click that link and confirm they approve the username change. Once they do, your new username becomes active. This option only appears if your account was flagged as belonging to someone under 18 when it was created.

If this option does not appear, your account may not be registered as a minor account, or parental controls may not be set up. In that case, you would need to add a phone number to your account or regain access to your email.

Add a phone number to your account if you do not have one

Go to your account settings by clicking the gear icon in the top right corner of the Roblox website. Select "Account" from the left menu, then look for "Phone Number" or "Phone" in the settings list. Click "Add" or "Verify" next to it.

Enter your phone number and Roblox will send you a verification code via text. Type that code back into the website to confirm the number belongs to you. Once verified, that phone number is now attached to your account and can be used for future verification.

This process takes only a few minutes and does not cost anything. After your phone number is verified, you can go back to change your username using the phone verification method.

What to do if you cannot access your email or phone

If you have no email access, no phone number on file, and are not under 18 (or parental verification is not available), contact Roblox Support directly. Go to the Roblox Help page and select "Contact Us." Describe your situation — that you want to change your username but cannot verify through the normal methods.

Roblox Support may ask you to prove you own the account by providing information like the email you originally signed up with, the date you created the account, or details about games you have played. This process can take several days. Have as much account information ready as possible to speed things up.

Understand the cost and limits of username changes

Your first username change on Roblox is free. Every change after that costs 1,000 Robux, which is roughly $10 to $15 depending on how many Robux you buy at once. You can only change your username once every 30 days, so plan your new name carefully.

Your old username does not become available for other players to claim — it stays reserved under your account for 30 days in case you want to change back. After 30 days, the old name enters a pool that other players may eventually be able to use.

Frequently Asked Questions

Can I change my username if I just created my account?

Yes, but you must first verify your account through email, phone, or parent verification. New accounts are not automatically verified. Complete the verification process in your account settings, then you can change your username.

What happens if the verification code expires?

Request a new code. The old code will no longer work, but you can ask Roblox to send another one to your phone or email. There is no limit to how many times you can request a new code, so take your time entering it correctly.

Can someone else verify my username change for me?

Only a parent or guardian can verify a change for a minor account. No one else can do it. If you are an adult, you must verify using your own phone number or email.

Do I have to pay Robux for my first username change?

No. Your first change is always free. You only pay 1,000 Robux for the second change and any changes after that.