What you need to do before wiping your iPad
Clearing an iPad to sell means removing your personal data completely — your photos, emails, passwords, payment methods, and anything else stored on the device. The safest way is to back up what you want to keep first, then perform a factory reset that erases everything and returns the iPad to its original state.
You have two paths: back up to iCloud (Apple's cloud storage) or to a computer using Finder or iTunes. Most people use iCloud because it requires no cables and works from anywhere. After backing up, you'll sign out of your accounts, then erase the iPad using Settings. The whole process takes 20 to 30 minutes if your internet connection is decent.
Do not skip the backup step unless you are certain you will never need anything on the device again. Once you erase, recovery is difficult and expensive.
Key Takeaways
- Back up your iPad to iCloud or a computer before erasing, because factory reset removes everything permanently.
- Sign out of iCloud, Apple ID, and any other accounts before you erase, so the next owner cannot access your data.
- Use Settings > General > Transfer or Reset > Erase All Content and Settings to perform the factory reset.
- After erasing, the iPad will ask for an Apple ID during setup — this is normal and the new owner will provide their own.
Back up your iPad to iCloud
Open Settings and tap your name at the top. Tap iCloud, then scroll down and tap iCloud Backup. Make sure the toggle next to iCloud Backup is turned on (it will be blue). Tap Back Up Now and wait for the backup to finish — you will see a message saying "Back up in progress" and then "Back up completed" when it is done.
This backup includes your photos, videos, messages, contacts, calendar, notes, reminders, health data, and app data. It does not include files stored in the Files app unless you have them in iCloud Drive. If you have a lot of photos or videos, the backup may take several minutes. Keep your iPad plugged in and connected to Wi-Fi until it finishes.
If you do not have enough iCloud storage (Apple gives you 5 GB free), you can buy more storage through Settings > [Your Name] > iCloud > Manage Storage, or you can back up to a computer instead using the next method.
Back up your iPad to a computer instead
If you prefer not to use iCloud or do not have enough storage, you can back up to a Mac or Windows computer. Connect your iPad to the computer with a USB cable. On a Mac running Monterey or newer, open Finder and click your iPad in the sidebar under Locations. On a Windows computer or older Mac, open iTunes.
In Finder or iTunes, click the General tab. Under Backups, select "This Computer" and click Back Up Now. The backup will take a few minutes depending on how much data is on your iPad. You will see a progress bar and a message when the backup is complete.
This method stores the backup on your computer's hard drive instead of in the cloud. You can restore from this backup later if you need to recover anything, but only on the same computer.
Sign out of iCloud and your Apple ID
Open Settings and tap your name at the top. Scroll down and tap Sign Out. You will be asked to enter your Apple ID password — this is a security step to prevent someone else from signing out and locking you out of your account. Enter your password and tap Turn Off.
You will see options for what to do with your data on the iPad. Choose "Keep on My iPad" for anything you want to back up separately, or "Delete from iPad" if you do not need it. For most people, "Delete from iPad" is the right choice because you have already backed up to iCloud or your computer.
After signing out of iCloud, you should also sign out of any other accounts on the iPad. Open Settings and scroll through to find Mail, Contacts, Calendars, or any other apps where you logged in. Tap each one and sign out.
Erase all content and settings
Open Settings and tap General. Scroll down and tap Transfer or Reset. Tap Erase All Content and Settings. You will see a warning that this action cannot be undone — this is correct. Tap Continue, then tap Erase.
The iPad will ask for your Apple ID password one more time. Enter it and tap Erase. The iPad will now erase all data and reset itself to factory settings. This process takes 5 to 15 minutes. Do not turn off the iPad or disconnect it during this time.
When the erase is complete, the iPad will restart and show the setup screen, the same screen you saw when you first turned it on. This is normal. The new owner will see this screen and set up the iPad with their own Apple ID.
What to do if you forgot your Apple ID password
If you cannot remember your Apple ID password, you cannot complete the sign-out or erase process. Go to iforgot.apple.com on a computer or another device. Enter your Apple ID email address and follow the steps to reset your password. You can reset it using a trusted phone number, a recovery key, or by answering security questions.
Once you have reset your password, return to your iPad and try signing out again. If you still have trouble, you may need to contact Apple Support before you can sell the device. Do not erase the iPad without signing out first — if you do, the device will be locked to your Apple ID and the new owner will not be able to use it.
Verify the iPad is truly empty
After the erase completes and the iPad restarts, do not set it up with your own Apple ID again. Instead, power it off and leave it off. This way, the new owner will see a blank setup screen when they turn it on, and they can set it up with their own account.
If you want to double-check that your data is gone, you can turn the iPad on and look at a few apps — Photos, Mail, Notes, and Contacts should all be empty. Do not sign back into your accounts. Once you confirm the data is cleared, power off the iPad and you are ready to sell it.
Frequently Asked Questions
Can the new owner see my photos or emails after I erase?
No. The factory reset erases all photos, emails, messages, and personal data from the iPad's storage. The data cannot be recovered by the new owner without specialized tools. As long as you completed the erase process fully, your information is gone.
What if I see "This iPad is linked to an Apple ID" after erasing?
This means set up Lock is on, a security feature that prevents anyone from using the iPad without the original Apple ID. This happens if you did not sign out before erasing. You will need to sign in with your Apple ID and sign out properly, then erase again. Contact Apple Support if you cannot access your account.
Do I need to remove the SIM card before selling?
If your iPad has cellular service, it has a SIM card in a small slot on the side. You should remove it before selling because it is tied to your phone plan. Use a SIM ejector tool (a small pin that came with the iPad or your phone) to pop out the tray, then remove the card. The new owner can insert their own SIM if they want cellular service.
Will the new owner need my Apple ID to set up the iPad?
No. After you erase, the iPad will show a clean setup screen. The new owner will create or sign in with their own Apple ID during setup. They do not need your information at all. If they see a screen asking for your Apple ID, the erase did not complete properly and you should try again.
How long does the whole process take?
Backing up takes 5 to 20 minutes depending on how much data you have and your internet speed. Signing out takes 2 to 3 minutes. Erasing takes 5 to 15 minutes. Total time is usually 20 to 40 minutes. Plan for longer if your Wi-Fi is slow or your iPad is full of photos and videos.