The fastest way to reset your password
Go to your email provider's login page and look for a link that says "Forgot password?" or "Can't access your account?" Click it. You will be asked to enter your email address, and the provider will send you a reset link to a recovery email address or phone number you set up earlier. Click that link, create a new password, and you are back in.
This process takes about five minutes if you still have access to your recovery email or phone. If you do not, the reset takes longer — sometimes several days — because the provider has to verify you own the account through other means.
The exact wording and order of steps varies slightly between Gmail, Outlook, Yahoo, and other providers, but the principle is the same: you prove you own the account, then set a new password.
Key Takeaways
- The "Forgot password?" link on the login page is the standard way to reset; it sends a reset link to your recovery email or phone.
- You need access to the recovery email address or phone number you registered with the account, or the reset will take much longer.
- Gmail, Outlook, Yahoo, and other major providers all have a recovery process, but the steps differ slightly between them.
- If you cannot access your recovery email or phone, you will need to answer security questions or provide other proof of identity.
- Once you reset your password, change your recovery email and phone number if they are no longer current, so you can reset again if needed.
What happens when you click "Forgot password?"
When you click the "Forgot password?" link, the provider asks you to enter your email address. This confirms which account you want to reset. Then it sends a message — usually an email, sometimes a text — to the recovery contact you set up when you created the account.
That message contains a link or a code. You click the link or enter the code on the provider's website, and you are taken to a page where you type a new password. The new password takes effect when ready.
If you have not set up a recovery email or phone number, or if you no longer have access to it, the provider will ask you to answer security questions instead. These are questions you answered when you created the account — things like "What is your mother's maiden name?" or "What was the name of your first pet?" Answer correctly, and you can reset your password.
Resetting a Gmail password
Go to the Gmail login page at accounts.google.com/signin. Enter your Gmail address and click Next. On the password screen, click "Forgot password?" Enter your Gmail address again. Google will ask whether you want the reset code sent to your recovery email or phone number — choose whichever one you have access to.
Check that email or phone for a message from Google with a six-digit code. Enter that code on the Google page. Then type your new password twice to confirm it. Your Gmail password is now reset, and you can sign in with the new one.
If you do not have access to your recovery email or phone, click "Try another way" and Google will ask you to answer security questions or provide other information to prove the account is yours.
Resetting an Outlook or Hotmail password
Go to the Outlook login page at outlook.live.com or hotmail.com. Enter your email address and click Next. On the password screen, click "Forgot my password." Enter your email address again and complete the security check — usually a puzzle or a question about your account.
Outlook will send a reset code to your recovery email or phone. Enter that code, then type your new password. If you do not have access to your recovery contact, Outlook will ask you to verify your identity another way, such as by answering security questions or providing the last four digits of a credit card on file.
Resetting a Yahoo password
Go to the Yahoo login page at login.yahoo.com. Enter your Yahoo email address and click Next. On the password screen, click "Forgot password?" Enter your email address and complete the security check.
Yahoo sends a reset code to your recovery email or phone. Enter the code, create a new password, and you are done. If you cannot access your recovery contact, Yahoo will ask you to answer security questions or provide other proof of identity.
What to do if you cannot access your recovery email or phone
If your recovery email no longer exists or your phone number has changed, the reset takes longer. The provider will ask you to answer security questions, provide information about your account (like when you created it or what devices you use), or verify your identity through other means.
Some providers, including Google and Microsoft, let you upload a photo of your ID or answer questions about your account activity. Others may ask you to wait a certain number of days before trying again, to prevent someone else from taking over your account.
This verification process can take anywhere from a few hours to several days. During this time, you will not be able to access your email. If you need urgent access, contact the provider's support team — they can sometimes speed up the process if you can prove your identity.
Setting up recovery options so you do not get locked out again
Once you have reset your password and regained access to your account, add or update your recovery email and phone number. This is the fastest way to reset your password if you forget it again.
In Gmail, go to myaccount.google.com, click "Security" on the left, and scroll to "How you sign in to Google." Add or update your recovery email and phone. In Outlook, go to account.microsoft.com, click "Security," and update your recovery options. In Yahoo, go to account.yahoo.com, click "Account security," and add recovery contacts.
You should also write down your security questions and answers somewhere safe — not on a sticky note on your monitor, but in a password manager or a locked document. If you ever need to reset your password and cannot access your recovery email or phone, those answers are your backup.
Frequently Asked Questions
How long does it take to reset my password?
If you have access to your recovery email or phone, the reset takes five to ten minutes. If you do not, it can take several hours to several days while the provider verifies your identity through security questions or other methods.
Can I reset my password on my phone?
Yes. Open your email app or go to the provider's website in your phone's browser, find the "Forgot password?" link, and follow the same steps as on a computer. The process is identical.
What if I do not remember the answers to my security questions?
Contact the provider's support team. They can verify your identity through other means, such as a photo ID or account information, and help you reset your password or update your security questions.
Will resetting my password delete my emails?
No. Resetting your password does not affect your emails, contacts, or any other data in your account. It only changes the password you use to sign in.
Can someone else reset my password without my permission?
Only if they have access to your recovery email or phone number, or if they can answer your security questions. This is why it is important to keep your recovery contacts current and your security questions secret.