How to switch your Wyze camera to a different WiFi network
To change the WiFi network on a Wyze Cam, you need to remove it from the old network in the Wyze app, then add it back as a new device on the new network. The camera itself doesn't have a way to change networks directly — it only learns networks during the initial setup process. This takes about five minutes and doesn't require you to reset the camera to factory settings.
The fastest route is to use the Wyze app on your phone. You'll remove the camera from your account, connect your phone to the new WiFi network, then add the camera back. The camera will connect to whichever network your phone is currently on during setup.
Key Takeaways
- You cannot change a Wyze Cam's WiFi network without removing and re-adding it in the Wyze app — there is no "change network" button.
- The camera learns its network during setup, so you must have your phone connected to the new WiFi before you start the re-add process.
- Removing a camera from the app does not erase its recordings or footage stored in the cloud — those stay in your account.
- The process works the same way whether you're switching to a new router, a different WiFi band (2.4 GHz vs 5 GHz), or a guest network.
Step-by-step: removing the camera from the app
Open the Wyze app on your phone and tap the camera you want to move. Tap the gear icon (settings) in the top right corner. Scroll down and tap "Remove Device." The app will ask you to confirm — tap "Remove" again. The camera is now disconnected from your account and from the old WiFi network.
This step does not delete any video footage or recordings. Those stay in your Wyze account under the camera's name. Once you re-add the camera, you'll see all the old footage again.
Step-by-step: connecting to the new WiFi
Before you start, make sure your phone is connected to the new WiFi network you want the camera to use. Open the Wyze app and tap the plus icon (+) to add a new device. Select "Wyze Cam" (or whichever model you have). The app will ask you to scan a QR code — you can find this on the back of the camera or in the original box.
The app will then ask you to confirm your WiFi network. It should show the network your phone is currently on. If it shows a different network, go back to your phone's WiFi settings and make sure you're connected to the right one, then restart the add process. Tap "Connect" and wait for the camera to join the network — this usually takes 30 to 60 seconds.
What to do if the camera won't connect to the new network
If the camera fails to connect, the most common reason is that your phone switched networks while the setup was running. Go back to your phone's WiFi settings and confirm you're still on the new network. Then start the add process over from the plus icon in the Wyze app.
If the camera still won't connect, check that the new network is a 2.4 GHz band. Wyze cameras do not support 5 GHz networks. If your router broadcasts both bands at once (called dual-band), the camera may be trying to connect to the 5 GHz side. Log into your router settings and either separate the bands into two network names, or temporarily turn off the 5 GHz band during setup, then turn it back on afterward.
If you're moving to a guest network, make sure the guest network has internet access and is not set to block local device communication. Some routers isolate guest networks from other devices on the network, which can prevent the camera from working properly.
Switching between 2.4 GHz and 5 GHz on the same router
Wyze cameras only work on 2.4 GHz WiFi. If your router broadcasts both 2.4 GHz and 5 GHz under the same network name, the camera may connect to the 5 GHz band and then lose connection. To fix this, log into your router's admin panel (usually at 192.168.1.1 or 192.168.0.1 in your browser) and look for WiFi settings.
You have two options: separate the bands into two different network names (like "MyNetwork-2.4" and "MyNetwork-5"), or turn off the 5 GHz band entirely if you only have Wyze cameras on that network. After you make the change, remove and re-add the camera using the steps above. Once the camera is connected to the 2.4 GHz network, you can turn the 5 GHz band back on if you separated them.
What happens to your recordings and settings
Removing a camera from the Wyze app does not delete any video stored in the cloud. All footage stays in your account and you'll see it again once you re-add the camera. Your notification settings, detection zones, and other preferences are also saved — they'll come back automatically when you reconnect.
The only thing that changes is the camera's connection to the network. Once it's back online on the new WiFi, it will resume recording and sending alerts as before.
Frequently Asked Questions
Do I lose my video history if I remove the camera from the app?
No. All video stored in the cloud stays in your account. When you re-add the camera, you'll see all the old footage again. The removal only disconnects the camera from the network — it doesn't erase anything.
Can I change the WiFi network without removing the camera?
No. Wyze cameras learn their network during setup and have no menu option to switch networks. Removing and re-adding is the only way to move a camera to a different WiFi network.
Why does my Wyze Cam keep disconnecting from the new network?
The most common cause is that your router is broadcasting both 2.4 GHz and 5 GHz on the same network name, and the camera is connecting to the 5 GHz band. Wyze cameras only work on 2.4 GHz. Separate your router's bands into two different network names, or turn off 5 GHz temporarily during setup.
What if I'm moving to a completely new router?
The process is the same. Remove the camera from the app, connect your phone to the new router's WiFi, then re-add the camera. Make sure the new router broadcasts a 2.4 GHz network and that you're connected to it on your phone before starting the setup.
Can I add the camera to multiple WiFi networks at once?
No. Each Wyze camera can only connect to one network at a time. If you want the camera on a different network, you must remove it and re-add it to the new one.