Where to find your Chromebook model number

Your Chromebook model is printed on a sticker on the bottom of the device. Flip the laptop over and look for a label that lists the manufacturer (like Asus, Lenovo, or HP) and the model name or number. This is the fastest way to identify exactly what you have.

If the sticker is worn or missing, you can find the same information in your Chromebook's settings. Click the time in the bottom right corner, then select the gear icon to open Settings. Go to About Chrome OS on the left side. The page will show your device model under "Model" — it may also list the board name, which is the internal code Google uses for your hardware.

Write down the model name exactly as it appears. You will need this if you ever look up repair guides, check for recalls, or troubleshoot hardware problems.

Key Takeaways

  • The model sticker is on the bottom of your Chromebook and is the quickest way to identify your device.
  • You can also find your model in Settings > About Chrome OS if the sticker is missing or hard to read.
  • The model name tells you the manufacturer and specific version, which matters for finding compatible parts or support documents.
  • Board names (the internal hardware code) appear in About Chrome OS and are useful when searching technical forums or repair resources.

What the model number tells you

The model name identifies both who made your Chromebook and which version you own. A Lenovo ThinkPad 11e Chromebook is different hardware from an Asus Chromebook Flip C434, even though both run Chrome OS. The model determines what ports you have, how much storage comes built in, whether the screen flips or rotates, and what repairs or upgrades are possible.

Some manufacturers use letters and numbers (like HP Chromebook 14a-na0013dx) while others use simpler names (like Samsung Chromebook 4). Both styles work the same way — they narrow down exactly which device you own so you can find the right information.

Finding your processor and RAM in settings

Open Settings and go to About Chrome OS. Under "Processor," you will see the chip inside your Chromebook — usually an Intel Celeron, Intel Core, AMD Ryzen, or MediaTek processor. The processor name tells you how fast your device can run and what kinds of tasks it handles well.

On the same page, look for Memory. This shows how much RAM your Chromebook has, usually 4 GB, 8 GB, or 16 GB. More RAM means you can have more browser tabs open at once without the device slowing down. These two specs — processor and RAM — are the main things that affect how snappy your Chromebook feels day to day.

Checking storage and display information

Your Chromebook's storage is also listed in About Chrome OS under Storage. Most Chromebooks come with 32 GB, 64 GB, or 128 GB of built-in storage. Because Chromebooks are designed to store files in Google Drive rather than locally, smaller storage amounts are normal and usually sufficient.

The display size and resolution are not always listed in settings. Instead, check the sticker on the bottom of your device or the original box or receipt — these usually show screen size (like 11.6 inches or 14 inches) and whether the screen is standard or high-definition. If you have lost that information, search your model name online and the specs will appear in retailer listings or the manufacturer's website.

Using your model information to find support

Once you know your exact model, you can search for the manufacturer's support page. Type your model name into Google along with the word "support" — for example, "Asus Chromebook Flip C434 support." The manufacturer's site will have driver downloads, warranty information, and repair guides specific to your device.

You can also use your model number to check whether your Chromebook is affected by any recalls or known issues. The manufacturer's support page lists these, and you can contact them directly if you find something that applies to you. Having the exact model name makes these searches much faster and more accurate than describing your device in general terms.

What to do if you cannot find the sticker

If the bottom sticker is completely gone or unreadable, the About Chrome OS page is your backup. Write down everything listed there — the model, the board name, the processor, and the RAM. This information is enough to identify your device and find support resources.

If even the settings page does not show a clear model name, contact the manufacturer's support team directly. You can describe the device (the brand, approximate age, screen size, and color) and they can usually narrow it down. Have your serial number ready if you have it — this is also printed on the bottom sticker or sometimes inside the battery compartment.

Frequently Asked Questions

Where exactly is the model sticker on a Chromebook?

The sticker is on the bottom of the laptop, usually near one of the corners or along an edge. Flip the device over and look for a white or silver label with the manufacturer's name and model information printed on it. Some Chromebooks have the sticker centered; others have it off to one side.

Is the board name the same as the model name?

No. The model name is what you see on the sticker and what the manufacturer calls the device publicly. The board name is an internal code Google uses for the hardware. Both identify your device, but the model name is what you will use when searching for support or buying accessories.

Can I upgrade the RAM or storage on my Chromebook?

Most Chromebooks do not allow RAM or storage upgrades — these components are soldered to the motherboard. Knowing your specs helps you understand what you have and whether you need a different device for your needs. Some older or business-model Chromebooks may have upgradeable storage, so check your specific model's support page.

What if my Chromebook is very old and the manufacturer no longer lists support?

Older Chromebooks still run Chrome OS and receive security updates for several years after release. Check the About Chrome OS page for your device's auto-update expiration date — this tells you when your device will stop receiving updates. Even after that date, the device still works, but you may have trouble finding replacement parts or repair guides.