Where to find your laptop model on Windows

The fastest way is to open Settings and look at your system information. Press the Windows key and type "System Information" into the search box, then open the app. You will see a window with several fields — look for "System Model" or "Model" in the list. This is your laptop's model number, exactly as the manufacturer calls it.

If that does not work, try the Device Manager instead. Right-click the Start button, select "Device Manager," and look at the top of the list under your computer name. Some laptops also print the model on a sticker on the bottom or back of the machine — it may say something like "Model: XPS 13" or "Model: ThinkPad E15."

You can also check your original purchase receipt, warranty card, or the box your laptop came in. These documents almost always list the exact model.

Where to find your laptop model on Mac

Click the Apple menu in the top-left corner and select "About This Mac." The window that opens shows your model name at the top — it will say something like "MacBook Pro (16-inch, 2023)" or "MacBook Air (M2, 2022)." This is your model identifier.

You can also find this information by clicking "System Report" in that same window, which opens a more detailed view. Look for "Model Identifier" and "Model Name" in the Hardware section.

The model is also printed on the bottom of your Mac, usually near the serial number.

Key Takeaways

  • On Windows, open Settings and search for "System Information" to find your model number listed as "System Model."
  • On Mac, click the Apple menu and select "About This Mac" to see your model name at the top of the window.
  • Your laptop's model is also printed on a sticker on the bottom or back of the machine.
  • Your original purchase receipt, warranty card, or product box will have the model number if you still have those documents.

Why you need your laptop model

Knowing your exact model matters when you need to read drivers, find compatible parts, or look up technical specifications. A driver written for one model may not work on another, even from the same manufacturer. Your model number tells support staff exactly which hardware you have, which speeds up troubleshooting.

The model is also what you need if you are looking up warranty coverage, checking for recalls, or finding repair shops that work on your specific machine. It is more precise than just saying "I have a Dell" or "I have a Lenovo."

The difference between model and serial number

Model number tells you what type of laptop you have — it is the same for thousands of machines. Serial number is unique to your individual machine, like a fingerprint. You need the model when looking for software or parts. You need the serial number when contacting warranty support or reporting a machine as lost or stolen.

Both are usually printed on the same sticker on the bottom of your laptop. The serial number is longer and more random-looking. If you are calling tech support, they will ask for both.

What to do if you cannot find your model

If your laptop has no sticker or the text is worn away, the System Information method (Windows) or About This Mac (Mac) will always work — these pull the information directly from your machine's hardware. If those do not show a clear model name, take a photo of the sticker area anyway and search the manufacturer's website by serial number.

You can also contact the manufacturer's support line with your serial number, and they can tell you the exact model. Have your serial number ready before you call.

Using your model to find drivers and updates

Once you have your model number, go to the manufacturer's support website — Dell, Lenovo, HP, Apple, Asus, or whoever made your laptop. Search for your model in their driver or support section. You will see a list of drivers and software updates available for that specific machine.

Downloading drivers for the wrong model can cause your laptop to malfunction, so make sure the model number matches exactly. If you are unsure, copy and paste your model number directly from System Information rather than typing it by hand.

Frequently Asked Questions

Is my model number the same as my product name?

Not always. Your product name might be "MacBook Pro," but your model is "MacBook Pro (16-inch, 2023)." The model includes the size and year, which matters for finding the right drivers and parts. Always use the full model name when searching for support.

Can I find my model if I forgot my password?

Yes. On Windows, you can restart in Safe Mode and still access System Information. On Mac, you can restart and hold Command-S to enter Single User Mode, then type "system_profiler SPHardwareDataType" to see your model. If that is too complicated, the sticker on the bottom will always show your model without needing to log in.

What if my laptop is a custom build or refurbished?

Custom builds may not have a standard model number — System Information will still show what it is, but it might be generic. Refurbished laptops have the same model as the original, so System Information will show the correct one. Check the sticker to confirm the manufacturer and model match what you expect.

Do I need my model number to sell my laptop?

Yes. Buyers want to know the exact model, year, and specifications before they purchase. Include your model number in any listing so buyers can research the machine themselves and verify it matches the price you are asking.