Where to find your laptop model on Windows

The fastest way is to open Settings and look at your system information. Press the Windows key, type "System Information" into the search box, and open the app. You will see your device name at the top — this is usually the model name your manufacturer gave it, like "Dell XPS 13" or "HP Pavilion 15".

If you need the exact model number instead of just the name, look for "System Model" in that same window. This is a code like "5370" or "81Y5" that identifies the specific version of your laptop. Write down both the name and the model number — support pages and driver downloads often ask for one or the other.

Another quick option: right-click the Start button, select "System", and scroll down to "Device specifications". You will see the device name listed there as well.

Where to find your laptop model on Mac

Click the Apple menu in the top-left corner and select "About This Mac". The window that opens shows your model name right at the top — it will say something like "MacBook Pro (16-inch, 2023)" or "MacBook Air (M2, 2022)". This name tells you both the type of laptop and the year it was made.

If you need more detail, look for "Model Identifier" in that same window. This is a code like "MacBookPro18,1" that uniquely identifies your exact machine. You may also see "Serial Number" listed — keep this handy if you ever need to contact Apple support or check warranty status.

Key Takeaways

  • On Windows, open System Information from the search box to find your device name and system model number in one place.
  • On Mac, click the Apple menu and select "About This Mac" to see your model name and identifier.
  • Your model name (like "Dell XPS 13") is different from your model number (like "5370"), and some websites ask for one specifically.
  • Write down both your model name and model number before searching for drivers, support pages, or repair information.
  • Your serial number, visible in system information on both Windows and Mac, proves ownership if you need warranty service.

Finding the model on the laptop itself

If your laptop will not turn on or you need the information before booting up, look at the physical stickers and labels. Most laptops have a sticker on the bottom that lists the model name and number. On Dell machines, this sticker usually shows "Model" followed by a code. On HP laptops, you may see "Product Number" instead.

Flip your laptop over and look for any label with the manufacturer's logo. The model information is almost always printed there, sometimes alongside the serial number and regulatory information. Take a photo of the sticker with your phone — you can reference it later without having to flip the laptop again.

Why you need your model number

Knowing your exact model matters because manufacturers make different versions of the same laptop line. A "Dell XPS 13" from 2020 needs different drivers than a "Dell XPS 13" from 2023, even though they have the same name. When you read drivers for your graphics card, sound card, or touchpad, the manufacturer's website will ask you to select your model number to give you the right file.

Support pages also use model numbers to show you the correct manual, warranty information, and troubleshooting steps. If you tell Dell support you have an "XPS 13" without the model number, they may send you instructions for the wrong version. The model number takes the guesswork out.

What to do if you cannot find the model information

If System Information is not showing a clear model name, try opening Device Manager on Windows. Press the Windows key, type "Device Manager", and open it. Look for your laptop name at the top of the list — it may be listed under "Computer" or as the first item in the tree.

On Mac, if "About This Mac" does not show enough detail, open System Report instead. Click the Apple menu, select "About This Mac", then click "System Report". This gives you more technical information, including the exact chip in your machine and its identifier code.

If you still cannot find it, contact the manufacturer's support line with your serial number. They can look up your model in their system and tell you exactly what you have.

Keeping your model information safe

Once you find your model name and number, save them somewhere you can find them later. Take a screenshot of the System Information window, or write the details in a notes app on your phone. If your laptop breaks or you need to buy replacement parts, you will have the information without having to dig through settings again.

Many people keep a text file on their computer or in cloud storage with their device specs — model name, model number, serial number, and the year they bought it. This takes two minutes to set up and saves time whenever you need support, drivers, or repair information.

Frequently Asked Questions

Is the model name the same as the model number?

No. The model name is what the manufacturer calls the laptop line, like "HP Pavilion 15" or "Lenovo ThinkPad E15". The model number is a code that identifies the exact version, like "82RD" or "5370". Websites sometimes ask for one or the other, so it helps to have both written down.

Where do I find my laptop model if it will not turn on?

Look at the sticker on the bottom of your laptop. Most manufacturers print the model name and number there, along with the serial number and regulatory information. Take a photo so you have it saved even if the sticker wears away.

Do I need my serial number to find drivers?

No. Drivers are found using your model name or model number, not your serial number. Your serial number is mainly used to prove ownership for warranty claims or repairs. The model number is what matters for downloads.

What if my laptop has two different names in different places?

This sometimes happens with custom or business laptops. Use the name that appears in System Information or About This Mac — that is the one the manufacturer uses for drivers and support. If you are still unsure, contact the manufacturer's support team with your model number and serial number.