The basic pairing process for a BlueParrott VXi headset

To connect a BlueParrott VXi headset, turn on the headset, hold the call control button (the large button on top) for about five seconds until the LED light flashes blue and red alternately, then search for "BlueParrott" in your device's Bluetooth settings and select it. The headset will remember this device after the first pairing, so future connections happen automatically when you turn the headset on and your phone or computer is nearby.

The exact steps depend slightly on whether you're pairing to an iPhone, Android phone, Windows computer, or Mac, but the headset's behavior is the same — it enters pairing mode and waits for your device to find it. Once paired, the connection is stored on both sides, and you won't need to repeat the pairing process unless you reset the headset or deliberately unpair it.

Key Takeaways

  • Hold the call control button for five seconds until the LED flashes blue and red to put the headset into pairing mode.
  • Search for "BlueParrott" in your device's Bluetooth settings and tap it to complete the pairing.
  • After the first pairing, the headset automatically connects to that device whenever both are powered on and in range.
  • If the headset does not appear in your Bluetooth list, make sure it is fully charged and try the pairing process again.
  • You can pair a BlueParrott VXi to multiple devices, but it can only connect to one device at a time.

Pairing a BlueParrott VXi to an iPhone or iPad

Open Settings, tap Bluetooth, and make sure Bluetooth is turned on. Hold the call control button on your BlueParrott VXi for five seconds until you see the LED flash blue and red. In the Bluetooth settings, wait for "BlueParrott" to appear in the list of available devices, then tap it. Your iPhone will show "Connected" next to the BlueParrott name once the pairing is complete.

If the headset does not appear after 30 seconds, make sure the headset is charged — a low battery can prevent pairing mode from working. Try holding the call control button again for a full five seconds. If you still don't see it, restart Bluetooth on your iPhone by turning it off and back on in Settings.

Pairing a BlueParrott VXi to an Android phone

Go to Settings, select Connected devices or Bluetooth (the exact name varies by phone model), and turn Bluetooth on. Hold the call control button on your BlueParrott VXi for five seconds until the LED flashes blue and red. Tap "Pair new device" or "Available devices," wait for "BlueParrott" to appear, and tap it to complete the pairing.

Android phones sometimes take longer to discover the headset than iPhones do — wait up to a minute before trying again. If the headset still doesn't show up, check that your phone's Bluetooth is fully on (not just available), and try restarting the headset by turning it off and back on.

Pairing a BlueParrott VXi to a Windows computer

Click the Windows Start button, go to Settings, select Devices, then Bluetooth & other devices. Make sure Bluetooth is on. Hold the call control button on your BlueParrott VXi for five seconds until the LED flashes blue and red. Click "Add Bluetooth or other device," select Bluetooth, and wait for "BlueParrott" to appear in the list. Click it to pair.

Windows computers sometimes take 30 to 60 seconds to discover a Bluetooth device. If the headset doesn't appear, restart Bluetooth on your computer by turning it off and back on in the Bluetooth settings, then try the pairing process again.

Pairing a BlueParrott VXi to a Mac

Click the Apple menu, go to System Preferences (or System Settings on newer Macs), select Bluetooth, and make sure Bluetooth is on. Hold the call control button on your BlueParrott VXi for five seconds until the LED flashes blue and red. Wait for "BlueParrott" to appear in the device list, then click it and follow any prompts to complete the pairing.

Macs typically discover Bluetooth devices quickly, but if the headset doesn't appear after 30 seconds, make sure the headset is charged and try holding the call control button again. You can also try restarting Bluetooth by clicking the Bluetooth icon in the menu bar and turning it off, waiting 10 seconds, then turning it back on.

What to do if the headset won't pair or keeps disconnecting

If the BlueParrott VXi won't enter pairing mode, the battery may be too low. Charge the headset for at least 30 minutes and try again. If the LED doesn't flash blue and red when you hold the call control button, the headset may need a full reset — hold the call control button for 10 seconds instead of five, which will clear all stored pairings and return the headset to factory settings.

If the headset pairs but then disconnects frequently, move closer to your phone or computer — Bluetooth range is typically 30 feet in open space but shorter through walls or in crowded areas with many other wireless devices. You can also try unpairing the headset and pairing it again, which sometimes fixes connection instability. To unpair, go to your device's Bluetooth settings, find "BlueParrott" in the list of paired devices, and select "Forget" or "Remove."

Pairing the same headset to multiple devices

A BlueParrott VXi can be paired to several devices at once — you might pair it to your phone, your computer, and a tablet. However, the headset can only maintain an active connection to one device at a time. When you turn on the headset, it will try to reconnect to the last device it was paired with.

If you want to switch to a different device, turn off Bluetooth on the current device or move out of range, then turn on Bluetooth on the device you want to use. The headset will connect to it automatically if it's already paired. You don't need to repeat the pairing process for devices you've already set up.

Frequently Asked Questions

How do I know if the headset is in pairing mode?

The LED light on the headset will flash blue and red alternately when it's in pairing mode. If the light is solid blue, the headset is already connected to a device. If the light is off or red, the headset may be powered off or the battery is low.

Can I pair the BlueParrott VXi to two devices at the same time?

You can pair the headset to multiple devices, but it can only connect to one at a time. Once paired, the headset remembers each device and will reconnect automatically when you switch between them, as long as you turn off Bluetooth on the previous device first.

What if I forgot which devices my headset is already paired with?

Hold the call control button for 10 seconds to perform a factory reset, which clears all stored pairings. After the reset, the headset will be in pairing mode and ready to pair with a device as if it were brand new. You'll need to pair it again to any devices you want to use it with.

Why does the headset keep disconnecting from my phone?

Disconnections usually happen because the headset is out of Bluetooth range, the battery is low, or there's interference from other wireless devices. Try moving closer to your phone, charging the headset fully, and unpairing and re-pairing it. If the problem continues, restart your phone's Bluetooth.

Do I need to pair the headset every time I use it?

No. Once you pair the headset to a device, it stays paired. The next time you turn on the headset and your device is nearby with Bluetooth on, they will connect automatically without any action from you.