Charge your Plus One using the USB-C port on the bottom of the phone and any standard USB-C power adapter

The Plus One charges through a USB-C port located at the bottom center of the device. You can use any USB-C power adapter — the one that came in the box, a charger from another device, or a third-party option. The phone does not support wireless charging, so you must use a wired connection.

The Plus One does not have a proprietary charging cable. This means you likely already own compatible chargers if you use other USB-C devices like tablets, laptops, or headphones. A standard 5-watt adapter will charge the phone, though a 10-watt or 20-watt adapter will charge it faster without damaging the battery.

Key Takeaways

  • Plus One charges only through USB-C, located at the bottom of the phone, and does not support wireless charging.
  • Any USB-C power adapter works — you do not need the original charger or a special cable.
  • Higher-wattage adapters (10W to 20W) charge faster than the standard 5W adapter but do not harm the battery.
  • The charging port can accumulate lint and dust, which blocks the connection; clean it gently with a dry cloth or soft brush if charging is slow.
  • Charging from 0 to 100 percent typically takes 90 to 120 minutes with a standard adapter.

What to do if the phone charges slowly or not at all

If your Plus One is not charging or charges very slowly, the problem is usually a dirty charging port. Lint, dust, and debris collect inside the USB-C port over time and prevent the cable from making a solid connection. Turn off the phone, then use a dry cloth, soft-bristled brush, or wooden toothpick to gently clean inside the port. Do not use water or metal objects, which can damage the port.

If cleaning the port does not help, try a different USB-C cable. The cable itself wears out before the port does, and a damaged cable is the second most common reason charging fails. If you have another USB-C cable from a tablet or laptop, test it first. If that cable works, you know the original cable needs replacement.

If a different cable still does not work, the problem may be the power adapter. Plug the adapter into a different outlet and try again. If the outlet was the issue, charging should resume. If the adapter itself is faulty, borrow one from another device or purchase a replacement USB-C adapter.

How to charge your Plus One while using it

You can use the Plus One while it is charging. The phone will continue to charge at the same speed whether the screen is on or off, though charging is slightly faster if the phone is in use because the processor generates heat that helps the battery accept charge more efficiently. There is no penalty to using the phone while plugged in.

If you are playing games, streaming video, or running other demanding apps while charging, the phone may charge more slowly because the processor is drawing power at the same time the battery is receiving it. For the fastest charge, plug in the phone and let it sit idle, but this is not necessary — the difference is usually only 10 to 15 minutes over a full charge cycle.

Charging ports and cables wear out — when to replace them

The USB-C port on your Plus One is durable but not permanent. After hundreds of charge cycles, the metal contacts inside the port can wear smooth, or the plastic housing can crack. Signs that the port is failing include the cable fitting loosely, requiring you to hold it at a specific angle, or the phone only charging when the cable is bent a certain way.

USB-C cables fail more often than ports do. A cable that bends repeatedly at the connector, gets stepped on, or is yanked out of the port under tension will develop internal breaks in the wires. You may notice the cable only works when bent, charges slowly, or stops working entirely. Cables are inexpensive to replace — a quality USB-C cable costs between five and fifteen dollars.

If the port itself is damaged, repair is more involved and usually requires professional service. If your phone is still under warranty, contact the manufacturer or the retailer where you purchased it. If the warranty has expired, a repair shop can replace the port, though the cost varies by location and repair provider.

Using fast chargers and high-wattage adapters safely

The Plus One supports charging at up to 20 watts. A 20-watt adapter will charge the phone faster than the standard 5-watt adapter — typically in 60 to 90 minutes instead of 90 to 120 minutes. Using a higher-wattage adapter does not damage the battery or the phone. The phone's internal charging circuit regulates how much power the battery receives, regardless of the adapter's maximum output.

What matters for battery health is not the wattage of the adapter but how often you charge and how long the battery stays at 100 percent. Leaving the phone plugged in overnight or for hours after it reaches full charge causes more wear than fast charging does. If you use a fast charger, unplug the phone once it reaches 100 percent rather than leaving it connected.

Avoid chargers that are visibly damaged, extremely cheap, or from unknown manufacturers. A faulty adapter can overheat and damage the charging port or battery. Stick with adapters from the phone's manufacturer, well-known electronics brands, or chargers that carry safety certifications like UL or FCC markings.

Charging in different environments and temperatures

The Plus One charges safely in most environments, but extreme temperatures affect how quickly the battery accepts charge. In very cold conditions (below 32°F or 0°C), the battery's chemical reactions slow down, and charging becomes slower. In very hot conditions (above 95°F or 35°C), the phone may pause charging temporarily to protect the battery from damage.

If you are charging in a cold environment, bring the phone indoors and let it warm up for 15 to 30 minutes before plugging it in. If you are charging in heat, move the phone to a cooler location or remove any case that traps heat around the device. Do not charge the phone in direct sunlight or inside a hot car.

Moisture and water are the main environmental hazards. The Plus One is not waterproof, and water inside the charging port can cause corrosion or short circuits. If the port gets wet, dry it completely with a soft cloth and wait at least two hours before charging. If you regularly charge near water or in humid environments, consider using a waterproof case or keeping the phone away from the water source.

Frequently Asked Questions

Can I use a charger from my laptop or tablet with my Plus One?

Yes, if it has a USB-C connector. Any USB-C power adapter works with the Plus One, regardless of the device it was originally made for. Higher-wattage adapters (like those for laptops) charge faster but are safe to use. The phone's internal circuit prevents overcharging.

Why does my Plus One charge faster when I turn it off?

When the phone is off, the processor and screen are not drawing power, so all the adapter's output goes to the battery. When the phone is on, the processor and screen share the incoming power with the battery, which slows charging slightly. The difference is usually 10 to 15 minutes over a full cycle.

Is it bad to leave my Plus One plugged in overnight?

Leaving the phone plugged in after it reaches 100 percent causes more battery wear than the charging process itself. Modern phones stop actively charging once full, but the battery still experiences stress from staying at maximum capacity for hours. Unplug the phone once it reaches 100 percent to extend battery lifespan.

What should I do if my charging cable is damaged?

Stop using the damaged cable when ready. A frayed or cracked cable can overheat, damage the charging port, or pose a safety risk. Replace it with a new USB-C cable from a reputable manufacturer. Test the new cable before discarding the old one to confirm the cable was the problem.

Can I charge my Plus One with a power bank?

Yes, if the power bank has a USB-C output port. Connect the power bank to your phone using a USB-C cable, and charging will work the same way as with a wall adapter. The charging speed depends on the power bank's output wattage — higher-capacity power banks typically charge faster.