The basic connection process

Powerbeats Pro connect to your device through Bluetooth, which means you turn them on, put them in pairing mode, and select them from your device's Bluetooth settings. The whole process takes about two minutes the first time. After that, they reconnect automatically whenever you turn them on and your phone or computer is nearby.

The earbuds come in a charging case. When you open the case for the first time, the Powerbeats Pro are already in pairing mode — you do not need to press anything. Your device will detect them within a few seconds.

If the earbuds have been used before or paired to a different device, you may need to reset them. Hold down the button on the back of the charging case for about 15 seconds until the LED light flashes red and white. This clears the old pairing and puts them back in pairing mode.

Key Takeaways

  • New Powerbeats Pro enter pairing mode automatically when you open the case, and your device will find them in Bluetooth settings within seconds.
  • On iPhone or iPad, go to Settings > Bluetooth, look for Powerbeats Pro in the list, and tap to connect.
  • On Android, open Settings > Connected devices > Bluetooth, find Powerbeats Pro, and tap to pair.
  • On Mac or Windows, open Bluetooth settings, select Powerbeats Pro from the available devices list, and confirm the pairing.
  • If the earbuds do not appear, hold the case button for 15 seconds until the light flashes red and white, then try again.

Connecting to iPhone or iPad

Open the Settings app on your iPhone or iPad. Tap Bluetooth near the top of the menu. Make sure Bluetooth is turned on — you will see the toggle switch in the on position.

Look for Powerbeats Pro in the list of available devices. If this is the first time pairing, the case should be open and the earbuds should appear within 10 seconds. Tap the name to connect. Your device will show "Connecting" briefly, then display "Connected" next to the Powerbeats Pro name.

Once connected, you can close the case. The earbuds will stay paired to that iPhone or iPad. The next time you open the case near that device, they will reconnect automatically without you doing anything.

Connecting to Android phones and tablets

Open the Settings app. Look for Connected devices, Connections, or Bluetooth — the exact name varies by manufacturer and Android version. Tap it to open your Bluetooth settings.

Make sure Bluetooth is turned on. You should see a toggle or switch at the top of the screen. Once Bluetooth is on, your device will start scanning for nearby devices. Powerbeats Pro should appear in the list within 10 seconds if the case is open.

Tap Powerbeats Pro to pair. Your phone will show a pairing confirmation — tap Pair if prompted. Once the connection is complete, you will see "Connected" next to the name. Close the case and you are done.

Connecting to Mac or MacBook

Click the Apple menu in the top-left corner and select System Settings (on newer Macs) or System Preferences (on older ones). Look for Bluetooth in the sidebar and click it.

Make sure Bluetooth is on. You should see a toggle switch or button that says "Turn On". Once Bluetooth is active, your Mac will scan for nearby devices. Open the Powerbeats Pro case and wait for the earbuds to appear in the list.

Click Powerbeats Pro in the device list. Your Mac may ask you to confirm the pairing — if so, click Connect or Pair. Once connected, the status will change to "Connected" and you can close the case.

Connecting to Windows PC

Click the Windows Start button and open Settings. Go to Bluetooth & devices or Devices depending on your Windows version. Make sure Bluetooth is turned on — you will see a toggle switch at the top.

Click Add device or Pair a new device. Windows will begin scanning. Open your Powerbeats Pro case and wait for the earbuds to appear in the list — this usually takes 10 to 15 seconds.

Click Powerbeats Pro to start pairing. Windows may show a pairing code or ask for confirmation. Follow the on-screen prompts. Once the status shows "Connected", close the case and the earbuds are ready to use.

What to do if they do not appear in your device list

If Powerbeats Pro do not show up in your Bluetooth list, the most common reason is that they are already paired to a different device. Bluetooth earbuds can only connect to one device at a time, so if they are currently paired to your computer, they will not appear when you try to pair them to your phone.

To fix this, hold down the button on the back of the charging case for about 15 seconds. Watch the LED light on the case — it should flash red and white. This resets the earbuds and clears the old pairing. Once the light flashes, release the button and open the case. The earbuds are now in pairing mode and should appear in your new device's Bluetooth list within 10 seconds.

If they still do not appear, try turning Bluetooth off and back on in your device settings. Wait a few seconds, then open the Powerbeats Pro case again. Sometimes a fresh scan picks up the earbuds when the first attempt did not.

Switching between devices

Powerbeats Pro remember multiple devices, but they can only be actively connected to one at a time. If you want to use them with a different device, you have two options: forget the pairing on the old device and re-pair, or use the reset method described above.

The simpler approach is to turn off Bluetooth on the device the earbuds are currently connected to, then turn on Bluetooth on the new device and open the Powerbeats Pro case. The earbuds will connect to the new device automatically if they have been paired to it before.

If you want to use the earbuds with a device they have never been paired to, hold the case button for 15 seconds until the light flashes red and white, then follow the pairing steps for that device.

Frequently Asked Questions

Do I need to do anything special the first time I use them?

No. Open the case near your phone or computer and the earbuds enter pairing mode automatically. Your device will find them in Bluetooth settings within seconds. Just tap to connect and you are done.

Why do my Powerbeats Pro keep disconnecting?

Disconnections usually happen because Bluetooth is turned off on your device, the earbuds are out of range, or the battery is very low. Check that Bluetooth is on, move closer to your device, and charge the case if the earbuds have been in use for several hours. If the problem continues, reset the earbuds by holding the case button for 15 seconds and re-pair them.

Can I use Powerbeats Pro with multiple devices at the same time?

No, they can only be actively connected to one device at a time. To switch, turn off Bluetooth on the current device and turn it on for the new one, or reset the earbuds using the case button and pair them to a different device.

What if I forgot which device my Powerbeats Pro are paired to?

Reset them by holding the case button for 15 seconds until the light flashes red and white. This clears all pairings. Then open the case near the device you want to use and follow the pairing steps for that device.

Do Powerbeats Pro work with older phones or computers?

Powerbeats Pro require Bluetooth 5.0 or later. Most phones and computers made in the last five years have this, but very old devices may not be compatible. Check your device's Bluetooth version in its settings or manual if you are unsure.