Connect via Bluetooth in four steps

A BlueParrott headset connects to your phone, computer, or tablet through Bluetooth, the wireless standard that lets devices find and pair with each other. The process is the same whether you own a B250-XT, B450-XT, or any other current BlueParrott model: put the headset in pairing mode, then tell your device to look for it and confirm the connection.

The headset arrives with enough battery to complete setup. Charge it fully before your first use by plugging the USB cable into the charging port on the headset — you'll see a light indicator when it's charging and when it's done.

Key Takeaways

  • Turn on the headset, hold the power button for 5 to 7 seconds until the light flashes blue and red alternately, then release — this is pairing mode.
  • On your phone or computer, open Bluetooth settings, search for available devices, and select "BlueParrott" from the list when it appears.
  • Some BlueParrott models ask for a PIN during pairing; the default is 0000 unless you changed it in the companion app.
  • Once paired, the headset will reconnect automatically when you turn it on and your device's Bluetooth is active.
  • If pairing fails, restart both the headset and your device, then try again from the beginning.

Put the headset into pairing mode

Power on the headset by pressing the power button on the side or top — the location depends on your model. You'll hear a voice prompt or tone confirming it's on, and a light will appear on the headset.

Hold down the power button for 5 to 7 seconds without releasing. The light will change from solid to flashing blue and red alternately. This flashing pattern means the headset is now in pairing mode and searching for a device to connect to. Release the button once you see this pattern.

Pairing mode lasts about 2 to 3 minutes. If the headset doesn't find a device in that time, it will exit pairing mode and you'll need to repeat these steps.

Find and select the headset on your device

On an iPhone or iPad: Go to Settings, tap Bluetooth, and make sure Bluetooth is turned on. Wait a few seconds for your device to scan. You'll see "BlueParrott" appear in the list of available devices. Tap it to connect.

On an Android phone: Open Settings, go to Connected Devices or Bluetooth (the exact name varies by phone), and turn Bluetooth on if it's off. Tap "Pair new device" or "Search for devices." Select "BlueParrott" when it shows up in the list.

On a Windows computer: Open Settings, go to Devices, then Bluetooth & other devices. Turn Bluetooth on. Click "Add Bluetooth or other device," select Bluetooth, and choose "BlueParrott" from the list.

On a Mac: Click the Apple menu, go to System Settings, then Bluetooth. Make sure Bluetooth is on. Wait for "BlueParrott" to appear in the list of devices and click "Connect" next to it.

Complete pairing if prompted for a PIN

Some BlueParrott models ask for a PIN code during pairing. The default PIN is 0000 (four zeros). Enter this on your device when prompted. If you previously changed the PIN using the BlueParrott app, enter the PIN you set instead.

After you enter the PIN, your device will confirm the connection. You should hear a tone or voice prompt from the headset indicating successful pairing. The light on the headset will stop flashing and become solid or dim.

If the PIN you enter is rejected, the pairing will fail. Restart both the headset and your device, put the headset back into pairing mode, and try again with 0000.

Reconnect the headset after the first time

Once you've paired the headset with a device, it remembers that connection. The next time you turn on the headset and your device's Bluetooth is active, they will reconnect automatically within a few seconds. You won't need to enter the PIN again or repeat the pairing steps.

If the headset doesn't reconnect automatically, make sure Bluetooth is turned on in your device's settings. Then turn the headset off and back on. If it still doesn't connect, forget the device from your Bluetooth settings and pair it again from the beginning.

Pair the headset with a second device

BlueParrott headsets can remember up to 8 paired devices, though they can only connect to one at a time. To add a second device, put the headset into pairing mode again by holding the power button for 5 to 7 seconds until the light flashes blue and red. Then follow the same steps on your second device to find and select the headset.

When you want to switch between devices, turn off Bluetooth on the device you're leaving and turn it on for the device you want to use. The headset will disconnect from the first device and reconnect to the second automatically. You can also manually disconnect by turning off the headset or disabling Bluetooth on your current device.

Troubleshoot if the headset won't pair

If the headset doesn't appear in your device's Bluetooth list, the headset may not be in pairing mode. Turn it off completely, wait 5 seconds, then turn it back on and hold the power button for 5 to 7 seconds until you see the blue and red flashing light.

If the headset appears but won't connect, or if the connection drops when ready after pairing, restart both devices. Turn off the headset, turn off Bluetooth on your phone or computer, wait 10 seconds, then turn Bluetooth back on and power on the headset. Put it into pairing mode and try again.

If you've paired the headset before and it's not reconnecting, it may have forgotten the connection. Go to your device's Bluetooth settings, find "BlueParrott" in the list of paired devices, and select "Forget" or "Remove." Then put the headset into pairing mode and pair it again as if it were the first time.

If none of these steps work, reset the headset by holding the power button for 10 to 15 seconds until you hear a reset tone or the light flashes in a different pattern. This clears all paired devices. Then put it into pairing mode and pair it with your device again.

Frequently Asked Questions

Can I use the headset with multiple devices at the same time?

No, the headset connects to only one device at a time. You can pair it with up to 8 devices and switch between them, but it will disconnect from one device when you connect to another. Some newer models support dual connectivity for specific use cases — check your headset's manual to see if yours does.

Why does my headset keep disconnecting?

Disconnections usually happen when Bluetooth is turned off on your device, the headset battery is low, or the devices are too far apart. Keep your phone or computer within 30 feet of the headset. Charge the headset fully and restart both devices. If the problem continues, forget the headset from your Bluetooth settings and pair it again.

What if I forgot the PIN I set in the BlueParrott app?

Reset the headset by holding the power button for 10 to 15 seconds until you hear a reset tone. This clears all settings, including any custom PIN you created. The default PIN will be 0000 again. You can then pair the headset normally or set a new PIN in the app after pairing.

Do I need the BlueParrott app to connect the headset?

No, the app is optional. The headset will pair and work with any device using standard Bluetooth. The app lets you adjust settings like volume, change the PIN, or update the headset's firmware, but it's not required for basic pairing and use.

Why does the headset keep asking for a PIN every time I pair it?

This usually means the pairing didn't complete successfully the first time. Forget the headset from your device's Bluetooth settings, restart both the headset and your device, put the headset into pairing mode, and pair again. Enter the PIN when prompted and wait for a confirmation tone before moving on.