You can cancel PlayStation Plus through your account settings on any PlayStation console or through the PlayStation website

PlayStation Plus cancels when ready when you request it, but your access continues until your current billing period ends. If you paid for a month, you keep the service through the end of that month. If you paid for a year, you keep it through the end of that year. You will not be charged again after that date. The process takes about five minutes and requires no phone call or customer service contact.

You have three ways to cancel: through a PlayStation 4 or PlayStation 5 console, through the PlayStation website on a computer or phone, or through your device's app store if you signed up through Apple or Google. The console method is the most straightforward if you have one nearby. The website method works from anywhere and shows your exact renewal date before you confirm the cancellation.

Key Takeaways

  • Your PlayStation Plus subscription continues through the end of your current billing period after you cancel, so you will not lose access when ready.
  • You can cancel through your PS4 or PS5 console by going to Settings, then Account, then Subscriptions, then PlayStation Plus, then Manage Your Subscription.
  • On the PlayStation website, you cancel by signing in, going to your profile, selecting Subscriptions, and choosing to turn off auto-renewal for PlayStation Plus.
  • If you signed up through Apple's App Store or Google Play, you must cancel through that app store's subscription settings, not through PlayStation.
  • After cancellation, you can still play games you own, but you lose access to the monthly free games and online multiplayer.

Canceling through a PlayStation 4 or PlayStation 5 console

On your PS4 or PS5, go to Settings at the top of the home screen. Select Account, then Subscriptions. You will see PlayStation Plus listed with your current plan and renewal date. Select PlayStation Plus, then select Manage Your Subscription. Choose the option to turn off auto-renewal or cancel subscription. The console will ask you to confirm. After you confirm, your subscription is canceled and will not renew.

If you have multiple user accounts on the same console, make sure you are signed in to the account that has the PlayStation Plus subscription. Each account's subscriptions are separate. If you cancel from the wrong account, nothing will happen to the actual subscription.

Canceling through the PlayStation website

Go to playstation.com and sign in with the email and password for your PlayStation Network account. Click your profile icon in the top right corner and select Account. Select Subscriptions from the menu on the left. You will see PlayStation Plus with your plan type and the date your next charge is due. Click Manage next to PlayStation Plus, then select Turn Off Auto-Renewal. PlayStation will show you the exact date your access ends. Confirm the cancellation.

The website method is useful because you can see your renewal date clearly before you cancel, and you can cancel from any device with internet access. You do not need to be near a console.

Canceling if you signed up through Apple or Google

If you created your PlayStation Plus subscription through the Apple App Store or Google Play, you must cancel through that app store, not through PlayStation's website or console. PlayStation cannot cancel subscriptions that were set up through a third party.

On an iPhone or iPad, open the App Store, tap your profile icon in the top right, select Subscriptions, find PlayStation Plus, and tap Edit Subscription. Choose Cancel Subscription and confirm. On an Android phone, open Google Play, tap your profile icon, select Payments and Subscriptions, then Subscriptions. Find PlayStation Plus, tap it, and select Cancel Subscription. The cancellation takes effect at the end of your current billing period.

What happens after you cancel

After your current billing period ends, you lose access to online multiplayer gaming and the monthly free games that come with PlayStation Plus. You can still play games you own, including single-player games and games you purchased. You can still use other PlayStation Network features like messaging and party chat. Your saved game data stays on your console and in your PlayStation Network cloud storage.

If you cancel mid-month or mid-year, you do not get a refund for the unused portion. PlayStation's terms do not allow refunds for partial periods. If you believe you were charged in error or charged twice, contact PlayStation Support through the website to request a review.

Restarting your subscription later

You can restart PlayStation Plus at any time by going back to the subscription menu and selecting the option to renew or resubscribe. Your saved games and account history remain on your account even after cancellation. You will not lose anything by canceling and restarting later. When you restart, you will be charged for a new billing period at the current price, which may be different from what you paid before.

PlayStation sometimes offers discounts or promotions for returning subscribers. Check the subscription page when you are ready to restart to see if any offers are available.

If you cannot find the subscription settings

On a PS4, make sure you are in Settings, not in the PlayStation Store. The Store has a separate Subscriptions section that shows what you own, not what you are subscribed to. The correct path is Settings > Account > Subscriptions > PlayStation Plus. If PlayStation Plus does not appear in your Subscriptions list, the account may not have an active subscription, or the subscription may be under a different account on the same console.

On a PS5, the path is the same. If you still cannot locate it, restart your console and try again. If the subscription still does not appear and you know you are being charged, contact PlayStation Support through the website and provide your billing email address. They can confirm whether the subscription is active and help you cancel it.

Frequently Asked Questions

Will I lose my games if I cancel PlayStation Plus?

No. You keep all games you purchased. You lose access only to the monthly free games and online multiplayer. Your saved game data stays on your console and in your cloud storage. If you restart your subscription later, your games and saves are still there.

Can I get a refund if I cancel mid-month?

PlayStation does not refund unused portions of a subscription. If you believe you were charged in error or your account was charged without your permission, contact PlayStation Support through the website to request a review of your account.

What if I signed up through my console but want to cancel through the website?

You can cancel through either method. Both methods access the same subscription. If you signed up through the console, you can cancel through the website, and vice versa. The only exception is if you signed up through Apple or Google — then you must cancel through that app store.

Do I need to cancel before my next billing date?

No. You can cancel at any time. Your subscription will not renew after your current period ends, regardless of when you cancel during that period. You will not be charged again.

Can I pause my subscription instead of canceling?

PlayStation does not offer a pause feature. You must cancel to stop being charged. You can restart at any time without losing your account or saved games.