Cancel Crunchyroll through your account settings

To cancel Crunchyroll, log into your account on the Crunchyroll website or app, go to Account Settings, and select the Membership or Subscription tab. Click the option to cancel your membership — the exact wording depends on your subscription type (ad-supported, ad-free, or fan tier). Crunchyroll will ask you to confirm the cancellation and may offer a discount to stay; you can decline and proceed with canceling.

Your access continues until the end of your current billing cycle. If you paid monthly, you keep watching until the next billing date. If you paid for a year upfront, your membership remains active for the full 12 months even after you cancel. You will not be charged again after the current period ends.

Key Takeaways

  • Cancel through Account Settings on the Crunchyroll website or app by selecting your subscription type and confirming the cancellation.
  • Your membership stays active until the end of your current billing cycle, whether that is monthly or annual.
  • If you paid for a year upfront, you keep full access for the remaining months even after you cancel.
  • Contact Crunchyroll support through the Help Center if you cannot find the cancellation option or need to cancel a gift subscription.

What happens to your account after cancellation

After your membership ends, your account does not disappear. You can still log in and watch free, ad-supported content on Crunchyroll. Your watch history, ratings, and saved shows remain on your account. If you decide to resubscribe later, you will see the same account with all your previous data intact.

You will stop receiving emails about new episodes and recommendations once your paid membership ends. Crunchyroll may send occasional offers to resubscribe, but these are optional marketing messages you can unsubscribe from in your notification settings.

Canceling a gift subscription or prepaid code

If someone gave you a Crunchyroll gift subscription or prepaid code, you cannot cancel it early through your account settings. The subscription runs for the full period the gift covered — typically one month or one year. Once that period ends, the subscription stops automatically and you are not charged.

If the gift subscription is causing problems or you believe it was fraudulent, contact Crunchyroll support through the Help Center on their website. Provide your account email and the date the gift was applied. Support can review the transaction and may issue a refund if the charge was unauthorized.

Canceling through your payment method

If you cannot access your Crunchyroll account or the cancellation option is not working, you can cancel through your payment method instead. Log into your credit card company's website or app, find the recurring charges or subscriptions section, and look for Crunchyroll. Most payment providers let you cancel the charge directly, which stops future billing even if you do not cancel through Crunchyroll itself.

Canceling through your payment method does not delete your Crunchyroll account, but it does stop the subscription. You will still have access to free content, and your account data stays saved. However, Crunchyroll may not know you canceled this way, so you might still receive resubscription offers. Canceling through your Crunchyroll account settings is cleaner because it notifies Crunchyroll directly.

Reactivating your membership later

You can resubscribe to Crunchyroll at any time after canceling. Log back into your account, go to Account Settings, and select the membership tier you want. Your billing will restart on the date you resubscribe. If you had a monthly membership before, you can switch to annual pricing when you come back, or vice versa.

Crunchyroll sometimes offers discounts to returning members, especially if you canceled recently. Check your email for resubscription offers, or look for promotions on the Crunchyroll website when you log in. These offers are optional and change based on your location and account history.

Troubleshooting cancellation problems

If the cancellation button does not appear in your Account Settings, try logging out and back in, or use a different browser or device. Clear your browser cache if you are on a computer. If you subscribed through an app store (Apple App Store or Google Play), the cancellation option may be in that app store's subscription settings, not in Crunchyroll itself.

For Apple subscriptions, go to Settings > [Your Name] > Subscriptions and find Crunchyroll. For Google Play, open the Play Store app, tap your profile icon, select Subscriptions, find Crunchyroll, and tap Cancel Subscription. If you still cannot cancel after trying these steps, contact Crunchyroll support through the Help Center and describe what you see on your screen.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Crunchyroll does not issue refunds for partial months. Your membership stays active until the end of your current billing cycle, so you keep full access for the remainder of the period you paid for. If you paid for a year, you cannot get a refund for the unused months.

Can I pause my Crunchyroll membership instead of canceling?

Crunchyroll does not offer a pause feature. Your options are to keep your membership active or cancel it. If you want to stop paying temporarily, cancel now and resubscribe when you are ready to watch again.

What if I subscribed through a third-party service like Hulu or Amazon Prime?

If Crunchyroll is bundled with another service you use, cancel it through that service's settings, not through Crunchyroll directly. For Hulu, go to Account > Manage Subscriptions. For Amazon Prime Video, go to Your Account > Prime Video Settings > Manage Your Prime Video Membership. The other service handles billing and cancellation.

Do I lose my anime watchlist when I cancel?

No. Your watchlist, ratings, and watch history stay on your account after you cancel. When you resubscribe, everything is still there. You can also view your watchlist on the free tier while your membership is inactive.

How do I cancel if I forgot my password?

Use the Forgot Password link on the Crunchyroll login page to reset your password, then log in and cancel through Account Settings. If you cannot access the email address tied to your account, contact Crunchyroll support through the Help Center and provide your account details so they can help you regain access.