Where to find and cancel subscriptions on Roku

Roku subscriptions live in your account settings, not scattered across different apps. To cancel, go to your Roku home screen, select the profile icon in the top-left corner, then choose Settings. From there, navigate to Subscriptions — this shows every subscription tied to your Roku account, whether you signed up through the Roku Channel, a third-party app like Netflix, or anywhere else.

Once you're in the Subscriptions menu, you'll see a list of active subscriptions with their renewal dates. Select the subscription you want to cancel, and Roku will show you the option to Cancel Subscription. Confirm the cancellation, and it's done — your access ends on the date shown, not when ready.

The entire process takes about two minutes. You don't need to contact Roku support or the subscription service directly unless something goes wrong during cancellation.

Key Takeaways

  • All Roku subscriptions are managed in one place: Settings > Subscriptions on your home screen.
  • Canceling through Roku stops the charge but doesn't delete your account with the service — you can resubscribe later without losing your profile.
  • Your access continues until the next billing date; cancellation doesn't cut you off when ready.
  • If a subscription doesn't appear in your Roku subscriptions list, you likely signed up directly with that service and need to cancel there instead.
  • Roku shows you the exact renewal date before you confirm cancellation, so you know when your last day of access is.

Subscriptions signed up through the Roku Channel versus third-party apps

Roku subscriptions fall into two categories, and where you cancel depends on which one you used. If you signed up for something like Paramount+ or Peacock through the Roku Channel itself — meaning you saw it listed in Roku's app store and subscribed there — then you cancel it in your Roku Settings under Subscriptions. Roku handles the billing and the cancellation.

If you downloaded Netflix, Disney+, or another app directly to your Roku and signed up within that app using your own account, the subscription is managed by that service, not Roku. In this case, you need to cancel directly with Netflix, Disney+, or whoever you subscribed to. You can still see it listed in your Roku Subscriptions menu, but the cancel button won't work — it will direct you to the service's website instead.

The difference matters because canceling in the wrong place won't stop your charge. If you're unsure which route you took, check your credit card or bank statement for the company name on the charge. If it says "Roku," cancel through Roku. If it says "Netflix" or "Disney," cancel with them.

What happens to your account and content after cancellation

Canceling a Roku subscription stops the charge but doesn't erase your account with that service. If you subscribed to Paramount+ through Roku and then cancel, your Paramount+ profile, watch history, and saved shows remain on Paramount's servers. You can resubscribe later and pick up where you left off.

Your access to content ends on your next billing date, not the moment you hit cancel. If you're billed on the 15th and cancel on the 10th, you can still watch until the 15th. Roku shows you this date before you confirm, so there's no surprise.

After your access ends, the app stays on your Roku device, but you'll see a message asking you to subscribe again when you open it. You can delete the app if you want, but it's not necessary.

Canceling subscriptions on Roku mobile app versus the TV device

You can manage subscriptions from either your Roku TV remote or the Roku mobile app on your phone — both connect to the same account. Open the Roku app, tap the profile icon at the bottom, select Settings, then Subscriptions. The process is identical to canceling on your TV.

Using the mobile app is often faster if you're away from your TV or if your remote is hard to navigate. The cancellation goes through when ready and shows up on your TV within a few minutes. Either method works; use whichever is more convenient.

Troubleshooting subscriptions that won't cancel

If you tap Cancel and nothing happens, or if a subscription doesn't appear in your Subscriptions list at all, the most common cause is that you signed up directly with the service rather than through Roku. Check your email for a confirmation from Netflix, Hulu, or whoever you subscribed to — if the confirmation came from them and not from Roku, you need to cancel with them.

If a subscription appears in your list but the cancel button is grayed out or missing, try signing out of your Roku account and signing back in. This refreshes your subscription data. Go to Settings > System > Power, then unplug your Roku device for 30 seconds, plug it back in, and sign in again.

If you're still stuck, check whether your subscription is on hold or paused rather than active. Some services let you pause instead of cancel, which stops charges temporarily but keeps your account open. Look for a "Pause" or "Resume" option in your subscription details.

Preventing unwanted charges after cancellation

After you cancel, check your bank or credit card statement one billing cycle later to confirm the charge stopped. Most subscriptions stop when ready, but occasionally a final charge appears if you canceled close to your renewal date. If you see a charge after your cancellation date, contact the subscription service directly — they can refund it or explain why it posted.

If you're worried about forgetting to cancel before a free trial ends, set a phone reminder for a few days before the trial expires. Roku doesn't send automatic reminders, so it's on you to track the date. Your subscription details page shows the exact renewal date, so write it down or set an alarm.

Frequently Asked Questions

Can I pause a subscription instead of canceling it?

Some services like Disney+ and Hulu let you pause for a few months without canceling. Check your subscription details in Roku Settings — if a pause option exists, it will appear next to the cancel button. Pausing stops charges but keeps your account and settings intact, so you can resume without losing anything.

What if I cancel but the app is still asking me to subscribe?

This usually means the cancellation hasn't fully processed yet. Wait a few hours and try opening the app again. If it persists after 24 hours, sign out of your Roku account, sign back in, and check your Subscriptions list again. If the subscription still shows as active, contact the service directly — they may have a billing issue on their end.

Do I lose my watch history and saved shows when I cancel?

No. Your account with the service stays active; only your access to new content stops. When you resubscribe, your watch history, saved shows, and recommendations are still there. This applies to all major services like Netflix, Paramount+, and Disney+.

Can I cancel a subscription that someone else in my household set up?

Only the account owner can cancel subscriptions tied to that Roku account. If someone else set up the subscription on their Roku account, they need to cancel it. If you share a TV and want to manage subscriptions separately, each person needs their own Roku account linked to the device.

Why does my subscription still show in the list after I canceled it?

Roku sometimes keeps canceled subscriptions visible for a few days so you can see when your access ends. Once the cancellation date passes, it disappears from the list. If it's been more than a week and the subscription still shows as active, try refreshing your account by signing out and back in.