You can cancel Starz through your Amazon account settings, not through Starz itself

When you subscribe to Starz through Amazon Prime Video, you are not subscribing directly to Starz. You are paying Amazon for a channel add-on. This means you cancel it in your Amazon account, not on the Starz website or app. The process takes about two minutes and your access stops at the end of your current billing cycle.

Amazon will not charge you again after you cancel, even if you keep your Prime membership. You can resubscribe to Starz through Amazon anytime without penalty.

Key Takeaways

  • Log into your Amazon account on a web browser, go to Your Account, and select Memberships and Subscriptions to find the Starz channel.
  • Click Cancel Channel next to Starz and confirm the cancellation — you will keep access through the end of your current billing period.
  • If you subscribed through the Starz app instead of Amazon, you must cancel through the app or contact Starz support directly.
  • Amazon will send you a confirmation email with your final billing date, which you should save in case of a dispute.
  • You can turn off auto-renewal without canceling if you want to keep access until your current period ends, then let it lapse.

Steps to cancel Starz on Amazon

Open a web browser and go to amazon.com. Sign in to your account if you are not already signed in. Do not use the Amazon app for this — the subscription settings are easier to find on the website.

Click on your account name or profile icon in the top right corner. Select Your Account from the dropdown menu. Look for Memberships and Subscriptions — this is usually near the top of the page. Click on it.

Scroll down until you see Starz listed under your active channels. Click Cancel Channel next to it. Amazon will ask you to confirm that you want to cancel. Click the confirmation button. That is all you need to do.

Amazon will send you a confirmation email within a few minutes. The email will include your final billing date — the last day you can watch Starz content. Write down this date or save the email.

What happens after you cancel

Your Starz access continues until the end of your current billing cycle. If you were charged on the 15th of the month, you can watch Starz until the 14th of the next month, then your access ends. You will not be charged again.

If you cancel in the middle of a billing cycle, you do not get a refund for the unused portion. Amazon's policy is to charge for the full month regardless of when you cancel. Some credit card companies will issue a refund if you dispute the charge, but that is between you and your bank — Amazon will not reverse it.

Your Starz watchlist and account settings are saved by Starz, not by Amazon. If you resubscribe later, Starz will remember what you were watching and what you added to your list.

If you subscribed through the Starz app instead of Amazon

Some people subscribe to Starz by downloading the Starz app directly and entering a payment method there, rather than going through Amazon. If this is you, canceling through Amazon will not work — you must cancel through the Starz app or contact Starz support.

To cancel a Starz app subscription, open the Starz app, go to your account settings, and look for a subscription or billing section. The exact steps vary depending on whether you are on iOS, Android, or a streaming device. If you cannot find it, call Starz customer service at 1-844-4-STARZ1 (1-844-478-2791) or visit starz.com/help.

Turning off auto-renewal without canceling

If you want to keep Starz through the end of your current billing period but do not want to be charged again, you can turn off auto-renewal instead of canceling. Go to Your Account > Memberships and Subscriptions, find Starz, and look for an option that says Turn Off Auto-Renewal or Do Not Renew. Click it. Your access will continue until your current period ends, then stop automatically.

This is useful if you are unsure whether you want to keep Starz long-term. You keep your access, avoid an unexpected charge, and can resubscribe anytime if you change your mind.

If you are charged after canceling

Check your cancellation confirmation email first. It will show your final billing date. If you were charged after that date, contact Amazon customer service and show them the email. Amazon usually refunds charges made after a cancellation is confirmed.

Go to amazon.com, click on your account name, select Your Account, then Login & Security. Scroll down to Contact Us and select the option for billing or subscriptions. Explain that you canceled Starz and were charged anyway. Amazon can usually process a refund within one to three business days.

Frequently Asked Questions

Can I cancel Starz when ready or do I have to wait until the end of the month?

You can cancel when ready, but you will keep access through the end of your current billing cycle. Amazon does not offer refunds for the unused portion of a month. If you want to stop paying but keep access, canceling right away is the right move — you will not be charged again.

Will canceling Starz affect my Amazon Prime membership?

No. Starz is a separate channel add-on. Canceling it does not change your Prime membership or any other subscriptions you have through Amazon. You can cancel Starz and keep Prime, or cancel Prime and keep Starz if you subscribed to Starz directly.

What if I forgot my Amazon password?

Go to amazon.com and click Sign In. Click Forgot your password? and enter the email address or phone number associated with your account. Amazon will send you a link to reset your password. Use that link to create a new password, then sign in and cancel Starz as described above.

Can I cancel Starz through the Starz app?

Only if you subscribed through the Starz app directly. If you subscribed through Amazon, the Starz app will not have a cancel option — you must go through Amazon. Check your confirmation email or credit card statement to see which service you paid.

How long does it take for Starz to stop showing up in my account?

Starz will disappear from your Amazon account when ready after your final billing date. You may still see it listed under past memberships for a few weeks, but you will not be able to watch anything. If it does not disappear after your final date, contact Amazon support.