How to cancel a Roblox subscription

To cancel a Roblox subscription, you need to go to your account settings on the device where you set it up — the steps differ depending on whether you subscribed through the Roblox website, Apple, Google Play, or Microsoft. Roblox itself does not handle cancellations for subscriptions bought through app stores; you cancel directly with Apple, Google, or Microsoft instead. If you subscribed on the Roblox website using a credit or debit card, you cancel in your Roblox account settings under Billing.

The reason the process splits this way is that app stores take a cut of the subscription fee and handle the billing relationship themselves. Roblox cannot cancel an Apple subscription even if you ask them to — only Apple can. This matters because it means you need to know which method you used, and you may need to log into a different account (your Apple ID, Google account, or Microsoft account) to complete the cancellation.

Key Takeaways

  • Roblox subscriptions bought through Apple, Google Play, or Microsoft must be cancelled through those platforms, not through Roblox itself.
  • Subscriptions bought directly on the Roblox website are cancelled in your Roblox account settings under the Billing section.
  • You should cancel before your next billing date to avoid being charged again, though you may keep access until the current period ends.
  • If you cannot find your subscription in your account settings, check the app store where you originally made the purchase.

Cancel a Roblox subscription on the Roblox website

If you bought your Roblox subscription directly through roblox.com using a credit card, debit card, or PayPal, cancel it in your account settings. Log into your Roblox account, click the gear icon in the top right, and select Settings. Go to the Billing tab, then look for Subscriptions or Current Memberships. You should see your active subscription listed with a Cancel button next to it.

Click Cancel, and Roblox will ask you to confirm. After you confirm, the subscription stops and you will not be charged again. You typically keep access to your membership benefits until the end of your current billing period — for example, if you were charged on the 15th and you cancel on the 20th, you usually stay a member until the 15th of next month.

Cancel a Roblox subscription through Apple

If you subscribed to Roblox through the Apple App Store on an iPhone, iPad, or Mac, you cancel through your Apple ID settings, not through Roblox. On an iPhone or iPad, open Settings, tap your name at the top, select Subscriptions, find Roblox in the list, and tap it. Then tap Cancel Subscription and confirm.

On a Mac, open System Settings, click your name, select Subscriptions, find Roblox, and click Edit. Then click Cancel Subscription. After you cancel, Apple will stop charging you on your next billing date. You keep access to the membership until that date arrives.

Cancel a Roblox subscription through Google Play

If you subscribed on an Android phone or tablet through Google Play, open the Google Play app and tap your profile icon in the top right. Select Subscriptions, find Roblox, and tap it. Then tap Cancel Subscription and confirm your choice.

You can also cancel through a web browser by going to play.google.com, signing into your Google account, clicking your profile icon, selecting Subscriptions, finding Roblox, and clicking Cancel Subscription. Google will stop charging you on your next billing date, and you keep access until then.

Cancel a Roblox subscription through Microsoft

If you subscribed through the Microsoft Store on a Windows device or Xbox, go to account.microsoft.com and sign in. Click Services & Subscriptions, find Roblox in your list, and click Manage. Then click Cancel Subscription and confirm.

Alternatively, on a Windows PC, open the Microsoft Store app, click your profile icon in the top right, select Subscriptions, find Roblox, click Manage, and then click Cancel Subscription. Microsoft will stop charging you on your next billing date.

What happens after you cancel

Once you cancel, Roblox will send you a confirmation email. You will not be charged again after your current billing period ends. During the time between cancellation and the end of your billing period, you keep all membership benefits — you do not lose access when ready.

If you change your mind before your billing period ends, you can resubscribe at any time. Resubscribing does not refund the time you already paid for, so if you cancel on the 20th and your period ends on the 15th of next month, you cannot get those 26 days back. Some people choose to wait until just before their billing date to cancel, so they use as much of the paid period as possible.

If you cannot find your subscription

If you look in your Roblox account settings and do not see a subscription listed, it may have been bought through an app store instead. Check the app store where you originally downloaded Roblox — Apple, Google Play, or Microsoft — and look for the subscription there. You can also check your email for a receipt that shows which payment method was used.

If you still cannot locate it, contact Roblox support through their help page at en.help.roblox.com. Have your account username and the email address associated with your account ready. Roblox support can tell you whether a subscription is active on your account and which platform it is tied to.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Roblox and the app stores do not refund partial months. You keep access until the end of your current billing period, but you do not receive money back for the unused time. If you want to use as much of your paid period as possible, wait to cancel until a few days before your next billing date.

Can I pause my subscription instead of cancelling?

Roblox does not offer a pause feature. You can only cancel or let it renew. If you think you might want it again soon, cancelling is the same as pausing — you can resubscribe whenever you want, and you will not be charged until you do.

What if I forgot which app store I used?

Check your email for a receipt from Apple, Google, Microsoft, or Roblox. The receipt will show which payment method was charged. You can also try cancelling in each app store's subscription settings — if the subscription is not there, it was not bought through that platform. Roblox support can also look this up for you if you provide your account details.

Do I lose my Robux when I cancel?

No. Cancelling your subscription does not delete your account or remove the Robux you own. You keep your account, your avatar, your items, and your Robux balance. The subscription only stops renewing — everything else stays the same.