Cancel R6 Membership directly through Ubisoft

You cancel an R6 membership through your Ubisoft account, not through Steam, PlayStation, or Xbox — even if you bought it on one of those platforms. Log into your Ubisoft account at ubisoft.com, go to Account Settings, then Subscriptions. You will see Rainbow Six Siege listed if you have an active membership. Click the option to cancel, and the membership ends at the end of your current billing cycle.

The cancellation takes effect when ready in your account, but you keep access until your paid period runs out. If you paid monthly, you have until the next monthly date. If you paid for three months or a year upfront, you keep the membership for the full term you already paid for.

Key Takeaways

  • Cancel through your Ubisoft account settings, not through Steam, PlayStation, or Xbox, even if you bought the membership there.
  • Cancellation stops future charges but does not refund the current billing period or any time remaining on your membership.
  • If you bought the membership through a console or Steam, contact that platform's support if Ubisoft's cancellation does not stop the charges.
  • Check your email for a cancellation confirmation from Ubisoft within a few minutes of canceling.

If you bought R6 membership through Steam, PlayStation, or Xbox

When you buy R6 membership through a platform — Steam, PlayStation Network, Xbox Game Pass, or Epic Games — the charge comes from that platform, not directly from Ubisoft. Canceling in your Ubisoft account will remove the membership from your game, but it may not stop the platform from charging you again.

Cancel the subscription through the platform where you bought it. On Steam, go to Account, then Subscriptions, find Rainbow Six Siege, and click Manage. On PlayStation, go to your Account, Subscriptions, then find the R6 membership and turn off auto-renewal. On Xbox, go to Your Subscriptions and cancel from there. This stops the platform from charging you at the next renewal date.

After you cancel on the platform, also cancel in your Ubisoft account to remove the membership from your game when ready. If charges continue after you cancel on both sides, contact the platform's support team with your cancellation confirmation.

What happens to your game progress and cosmetics

Canceling your R6 membership does not delete your account or remove any cosmetics, skins, or operators you own. Your game progress stays intact. You lose access only to the monthly rewards that come with the membership — the cosmetics you already claimed before canceling are yours to keep.

If you reactivate the membership later, you rejoin where you left off. You do not get back-pay for the months you were not subscribed, but you can claim any new monthly rewards once you resubscribe.

Refunds and billing disputes

Ubisoft does not refund membership fees for the current billing period, even if you cancel when ready after purchase. If you cancel on the 1st of the month and your next charge is on the 15th, you are not charged again. But if you cancel on the 14th and your charge date is the 15th, the charge still goes through.

If you were charged after canceling, or if you see a charge you do not recognize, contact Ubisoft Support through their website. Have your cancellation confirmation email ready. If the charge came from Steam, PlayStation, or Xbox, contact that platform's support instead — they handle refund requests for charges that came through their system.

Stopping charges if you cannot access your account

If you cannot log into your Ubisoft account, contact Ubisoft Support and explain that you need to cancel a subscription. They can cancel it for you if you provide the email address on the account and the payment method used. This takes a few business days.

If the charge is coming from your bank or credit card and you cannot reach Ubisoft in time, you can dispute the charge with your bank. Tell your bank it was an unauthorized recurring charge or that you canceled the subscription and were charged anyway. Your bank can reverse the charge and may issue a temporary credit while they investigate.

Frequently Asked Questions

Can I get a refund if I cancel right after buying the membership?

No. Ubisoft does not refund membership fees once the charge goes through, even if you cancel within minutes. If you bought it by mistake, contact Ubisoft Support when ready and explain — they may make an exception, but there is no may provide.

Will canceling stop future charges?

Yes, if you cancel before your next billing date. The charge that already posted will not be reversed, but you will not be charged again. If you see a charge after canceling, the cancellation may not have gone through — log back in and confirm it shows as canceled.

What if my payment method is expired but the membership is still active?

Ubisoft will try to charge your expired card at the renewal date. If it fails, your membership will pause, but you should still cancel through your account to be certain. Update your payment method in Account Settings if you want to keep the membership, or cancel if you do not.

Do I lose my operators and skins when I cancel?

No. Everything you own in the game stays with your account. You only lose access to the monthly cosmetics that come with the active membership. Any cosmetics you claimed before canceling are permanent.

How long does it take for the cancellation to show up?

The membership disappears from your Ubisoft account within a few minutes. You should receive a cancellation confirmation email shortly after. If it does not appear within an hour, log back in and check that the cancellation went through.