Cancel PlayStation Plus directly through your phone's app or web browser

You can cancel PlayStation Plus from your phone without calling PlayStation Support or visiting a computer. The fastest route is through the PlayStation app on iOS or Android, or through your phone's web browser. PlayStation processes the cancellation when ready, though your service continues until the end of your current billing period.

The steps differ slightly between iPhone and Android, and between the app and web browser. All routes take about three minutes. Your subscription will not renew after your current period ends, and you will not be charged again.

Key Takeaways

  • You can cancel PlayStation Plus through the PlayStation app, your phone's web browser, or your console's settings — all three work equally well from a phone.
  • Cancellation takes effect when ready, but your service continues until your current billing period ends, so you will not lose access mid-month.
  • If you cancel through Apple's App Store or Google Play Store instead of PlayStation's own system, you must cancel through that store, not through PlayStation.
  • PlayStation will not send you a cancellation confirmation email, so take a screenshot of the final screen showing your subscription is cancelled.
  • You can resubscribe at any time after cancellation, and your save data and profile remain on your account.

Cancel through the PlayStation app on your phone

Open the PlayStation app on your iPhone or Android phone. Tap your profile icon in the bottom right corner, then tap "Account" (on Android) or "Profile" (on iPhone). Scroll down and tap "Subscriptions" or "PlayStation Plus." You will see your current plan and renewal date.

Tap "Manage" or "Cancel Subscription." The app will ask you to confirm the cancellation and may offer you a discount to stay. Tap "Cancel" or "Confirm Cancellation" on the final screen. You will see a message saying your subscription is cancelled. Take a screenshot of this screen — PlayStation does not send a confirmation email, and you may need proof later if a charge appears.

Cancel through your phone's web browser

Open any web browser on your phone and go to www.playstation.com. Tap the menu icon (three horizontal lines) in the top left corner. Tap "Sign In" and enter your PlayStation Network username and password. If you are already signed in, tap your profile icon instead.

Tap "Account" or "Profile Settings," then scroll down to "Subscriptions" or "Services." Tap "PlayStation Plus" and then "Manage Subscription" or "Cancel." Confirm the cancellation on the final screen and take a screenshot. The cancellation is when ready, though your service continues until your billing date.

Cancel if you subscribed through Apple or Google

If you signed up for PlayStation Plus through the Apple App Store or Google Play Store, you must cancel through that store, not through PlayStation's website or app. Cancelling through PlayStation's system will not stop the charge because the subscription is managed by Apple or Google.

On iPhone, open the Settings app, tap your name at the top, then tap "Subscriptions." Find "PlayStation Plus" and tap "Cancel Subscription." On Android, open Google Play, tap your profile icon in the top right, tap "Payments and subscriptions," then "Subscriptions." Find "PlayStation Plus" and tap "Cancel subscription." Confirm the cancellation. Your service continues until your next billing date.

What happens after you cancel

Your PlayStation Plus membership remains active until the end of your current billing period. If you paid for a month, you have access until 30 days from your last charge. If you paid for a year, you have access until 365 days from your last charge. You will not be charged again after that date.

Your PlayStation Network account, game saves, and profile stay on your account. You can sign back in to your console or app at any time. If you resubscribe later, you will have access to the same games and save files. Your friends list and trophies do not disappear.

If a charge appears after cancellation

Contact PlayStation Support if you see a charge after your cancellation date. Take the screenshot you saved during cancellation — it proves you cancelled before the charge date. PlayStation can refund charges that occur after a confirmed cancellation, though the refund may take five to ten business days.

If you subscribed through Apple or Google and see a charge, contact that company's support instead. Apple and Google handle refunds for subscriptions purchased through their stores, not PlayStation.

Pause your subscription instead of cancelling

PlayStation does not offer a pause feature for PlayStation Plus. Your only options are to keep the subscription active or cancel it. If you think you might return within a few months, cancelling and resubscribing later costs the same as keeping it active, so there is no financial penalty to cancelling now.

If you want to keep your subscription but reduce spending, you can downgrade from PlayStation Plus Extra or Premium to the basic PlayStation Plus tier. This costs less per month but gives you fewer games. You can make this change through the same "Manage Subscription" screen where you would cancel.

Frequently Asked Questions

Will I lose my games and save data if I cancel?

No. Your save data stays on your account forever. Your games from PlayStation Plus become unplayable once your subscription ends, but if you resubscribe later, you can read and play them again. Games you purchased with money stay playable.

Can I cancel in the middle of a billing period and get a refund?

PlayStation does not refund partial months or years. Your subscription continues until your next billing date, and cancellation only prevents the next charge. Some situations may have access to for refunds — contact PlayStation Support with your reason and they will review it.

What if I forgot my PlayStation Network password?

Go to www.playstation.com and tap "Sign In," then "Forgot your password?" Enter your email address and PlayStation will send a reset link. Use that link to create a new password, then sign in and cancel as described above.

Does cancelling through the app work the same as cancelling through the website?

Yes. Both routes cancel your subscription when ready and prevent future charges. The only difference is where you tap — the result is identical. Use whichever is easier for you.

Can I cancel PlayStation Plus on my console from my phone?

No. You must cancel through the PlayStation app, the PlayStation website, or your phone's settings (if you subscribed through Apple or Google). You cannot manage subscriptions through a console's web browser or app.