Cancel Peacock directly through your Roku device in three steps
You can cancel your Peacock subscription without leaving your Roku. The process takes about two minutes and works the same way whether you pay Peacock directly or through Roku's billing system. The key is finding the right menu — Peacock's settings are nested inside the app itself, not in Roku's main settings.
Start by opening the Peacock app on your Roku. From the home screen, highlight Peacock and press the OK button to launch it. Once the app opens, navigate to your account by looking for a profile icon or menu button — this is usually in the top right corner of the screen.
Select your account or profile name, then look for a Settings or Account option. From there, find Subscription or Manage Subscription. You will see your current plan and a button or link to cancel. Select it, confirm the cancellation when prompted, and you are done. Peacock will send you a confirmation email within a few minutes.
Key Takeaways
- You cancel Peacock through the app itself on your Roku, not through Roku's main settings menu.
- Your cancellation takes effect at the end of your current billing cycle, so you keep access until then.
- If you signed up through Roku's billing system instead of Peacock directly, you may need to cancel through Roku's settings instead.
- Peacock sends a confirmation email when ready after cancellation, so check your inbox to verify it went through.
Know whether you signed up through Peacock or through Roku
This matters because it determines where you cancel. If you created a Peacock account and entered your payment information directly into Peacock, you cancel inside the Peacock app as described above. If you signed up using Roku's billing system — meaning Roku charged your payment method and passed the subscription to Peacock — you need to cancel through Roku instead.
The easiest way to tell is to check your credit card or bank statement. Look for a charge from Peacock (if you signed up directly) or from Roku (if you signed up through Roku's system). You can also check your email for the confirmation message you received when you first subscribed — it will say whether Peacock or Roku is billing you.
Cancel through Roku's system if Roku is your billing provider
If Roku is charging you, you cancel through Roku's settings, not through the Peacock app. Press the Home button on your Roku remote to go to the main screen. Navigate to Settings (usually in the top right), then select Subscriptions. You will see a list of all active subscriptions on your account.
Find Peacock in the list and select it. Choose the option to cancel or remove the subscription. Roku will ask you to confirm — select yes. Your cancellation takes effect at the end of your current billing period, just as it does when you cancel through Peacock directly.
After cancellation through Roku, you may still see the Peacock app on your Roku home screen, but it will no longer be active. You can delete the app if you want by highlighting it, pressing the Options button (marked with a star on most Roku remotes), and selecting Remove Channel.
What happens after you cancel
Your access continues until the end of your current billing cycle. If you paid on the 15th of the month, you can watch Peacock until the 15th of next month, even though you have already cancelled. This is true whether you cancelled through Peacock or through Roku.
You will receive a confirmation email from either Peacock or Roku (depending on who billed you) within a few minutes of cancellation. Save this email in case you need proof later that you cancelled. If you do not see a confirmation within 10 minutes, check your spam folder.
If you change your mind before your access ends, you can reactivate your subscription by opening the Peacock app again and selecting the option to restart your subscription. You will be charged on your next billing date. Some promotions (like discounted first months) may not be available if you reactivate, so check the price before you confirm.
Troubleshooting if the cancel button does not appear
Sometimes the Subscription or Manage Subscription option does not show up in the Peacock app. This usually means you are not signed into the account that holds the subscription. Sign out of Peacock (look for a Sign Out option in the account menu), then sign back in using the email address and password you used when you first subscribed.
If you still cannot find the cancel option after signing in with the correct account, try restarting the Peacock app. Press the Home button on your Roku remote, highlight Peacock, press the Options button (star), and select Remove Channel. Then go back to the Roku home screen, search for Peacock, and reinstall it. Open it again and try to navigate to your account settings.
If the problem persists, you can also cancel by visiting Peacock's website directly on a computer or phone. Go to peacocktv.com, sign in with your account, and look for Account Settings or Subscription Management. The website version is often faster if the app is acting up.
Cancelling a free trial before you are charged
If you are on a free trial, cancellation works the same way — you go to your subscription settings and select cancel. The difference is timing. Your free trial ends on a specific date, and you will be charged on the day after that date if you do not cancel before it ends. Check your confirmation email to see your trial end date.
Cancel at least one day before your trial ends to avoid being charged. Once you cancel, you lose access when ready, not at the end of the trial period. This is different from cancelling a paid subscription, where you keep access through the end of your billing cycle. If you want to keep watching until the last day of your trial, wait to cancel until that day.
Frequently Asked Questions
Can I cancel Peacock on Roku if I signed up on a different device?
Yes. You can cancel from any device — your Roku, a phone, a computer, or a tablet. The subscription is tied to your Peacock account, not to the device you are using. Just sign in with the same email and password you used to create the account, and you will see your subscription settings.
Will I lose my saved shows and watchlist when I cancel?
Your watchlist and saved preferences stay in your Peacock account even after you cancel. If you reactivate your subscription later, everything will be there. However, you cannot access your shows or watch anything while your subscription is inactive.
What if I was charged after I cancelled?
Contact Peacock or Roku (whoever billed you) with your confirmation email showing the cancellation date. Most will refund a charge made after a confirmed cancellation. You can reach Peacock support through their website, and Roku support through the Roku app or website.
Do I need to delete the Peacock app to fully cancel?
No. Deleting the app does not cancel your subscription — it just removes it from your home screen. You must cancel through the subscription settings first. If you delete the app without cancelling, you will still be charged.
Can I pause my Peacock subscription instead of cancelling?
Peacock does not offer a pause option. You either keep your subscription active or cancel it. If you want to stop paying temporarily, you will need to cancel and then reactivate later when you are ready to watch again.