Cancel Peacock through your account settings

To cancel Peacock, log into your account on the Peacock website or app, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. Peacock will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with canceling.

If you signed up through Peacock's website directly, this is the fastest route. The cancellation takes effect right away if you choose the when ready option, though you keep access through the end of the day you cancel. If you choose to cancel at the end of your billing cycle, you will not be charged again, but you keep full access until that date arrives.

Keep your confirmation email after you cancel. Peacock sends one automatically, and it shows your cancellation date and any refund status. If you do not receive a confirmation within a few minutes, check your spam folder or log back into your account to verify the cancellation went through.

Key Takeaways

  • Log into your Peacock account on the website or app, go to account settings, and select the option to manage or cancel your subscription.
  • You can cancel when ready and lose access at the end of that day, or cancel at the end of your billing cycle and keep access until then.
  • If you signed up through a third party like Apple, Google, or Amazon, you must cancel through that service instead, not through Peacock itself.
  • Save your cancellation confirmation email as proof, and check your account a few days later to make sure the cancellation stuck.
  • Peacock does not charge a cancellation fee, but you will not receive a refund for the current billing period unless you cancel within a trial period.

Cancel through Apple, Google, or Amazon if you signed up that way

If you subscribed to Peacock through Apple (iTunes), Google Play, or Amazon Prime Video, you cannot cancel through Peacock's website. You must cancel through the service you used to sign up. Canceling through Peacock's settings will not work — the charge will keep coming from your original payment method.

On Apple devices, open Settings, tap your name at the top, select Subscriptions, find Peacock, and tap Cancel Subscription. On Android, open Google Play, tap your profile icon, go to Payments and Subscriptions, select Subscriptions, find Peacock, and tap Cancel Subscription. On Amazon Prime Video, go to Your Account, select Manage Your Prime Video Subscription, find Peacock in the add-ons list, and select Cancel.

The cancellation takes effect at the end of your current billing period with these services — you cannot cancel when ready and lose access the same day. You will keep watching until your next billing date, then the subscription ends.

What happens after you cancel

Once you cancel, you lose access to Peacock as soon as your cancellation takes effect. If you canceled when ready, you cannot watch anything after that day ends. If you canceled at the end of your billing cycle, you have access until that date, then it stops.

Peacock does not refund charges for the current billing period. If you paid for a month and cancel three days in, you do not get money back for the remaining 27 days. The only exception is if you cancel within a trial period — some promotions offer a free week or month, and canceling before that ends means you are not charged at all.

Your account and watch history stay saved for 12 months after cancellation. If you resubscribe within that time, your saved shows and viewing history come back. After 12 months, Peacock deletes the account data.

Reactivate your subscription if you change your mind

If you cancel and then want to resubscribe, you can sign back up the same way you did originally — through Peacock's website, the app, or a third-party service. There is no waiting period. You will be charged for a new subscription starting the day you reactivate.

If you canceled within the last 12 months, your watch history and saved shows will return when you log back in. If more than 12 months have passed, that data is gone and you start fresh.

Stop Peacock charges if you cannot access your account

If you cannot log into your Peacock account or do not remember your password, you can still stop the charges by canceling through your payment method instead. Contact your credit card company, bank, or the third-party service (Apple, Google, Amazon) and ask them to block charges from Peacock. This stops the subscription from your end, even if you cannot access Peacock itself.

Tell your payment provider the merchant name (Peacock or the third-party service) and ask them to decline future charges. This usually takes one to two business days. You will not be charged again, though Peacock may send you emails about the failed payment.

This method works but is slower than canceling through your account. Use it only if you truly cannot access your login or if Peacock's cancellation option is not working.

Frequently Asked Questions

Do I get a refund if I cancel Peacock mid-month?

No. Peacock does not refund unused portions of your subscription. If you paid for a month and cancel after one week, you lose the money for the remaining three weeks. The only exception is if you cancel during a free trial period before you are charged at all.

Can I pause my Peacock subscription instead of canceling?

Peacock does not offer a pause option. You either stay subscribed and keep paying, or you cancel. If you want to stop watching for a while, you have to cancel and resubscribe later when you want to come back.

What if Peacock keeps charging me after I canceled?

Check your cancellation confirmation email to see the cancellation date. If charges appear after that date, log into your account and verify the cancellation went through. If it did not stick, try canceling again. If charges continue after a confirmed cancellation, contact Peacock support or your payment provider to dispute the charge.

How do I cancel if I signed up with a promotional code?

Promotional codes do not change how you cancel. If you signed up directly through Peacock, cancel through Peacock's settings. If you signed up through Apple, Google, or Amazon, cancel through that service. The promotional discount ends when your subscription ends, but the cancellation process is the same.

Can I cancel Peacock through customer service instead of online?

Peacock does not have a phone support line for cancellations. You must cancel through your account settings online or through the app. If you have trouble with the online process, you can contact Peacock support through their website to ask for help, but they will guide you through the self-service cancellation rather than doing it for you.