Cancel Nintendo Online through your Nintendo Account settings

The fastest way to stop your Nintendo Online subscription is to cancel it through your Nintendo Account on a web browser. You log in, find the subscription section, and click the button to cancel — the whole process takes about two minutes. Nintendo stops charging you at the end of your current billing period, so you keep access until that date arrives.

Start by going to accounts.nintendo.com in any web browser. Sign in with the email address and password you use for your Nintendo Account. If you have two-factor authentication turned on, you will need to enter a code from your phone or authenticator app.

Once you are logged in, look for Subscriptions in the left menu. Click it, and you will see Nintendo Online listed with your current plan (Basic or Expansion Pack) and your next billing date. Click the button that says Manage next to Nintendo Online.

On the next screen, click Cancel Subscription. Nintendo will ask you why you are cancelling — you can pick a reason or skip this step. Confirm that you want to cancel. You will see a message saying your subscription ends on a specific date. That is your last day of access.

Key Takeaways

  • You cancel Nintendo Online through accounts.nintendo.com, not through your Switch console or the Nintendo eShop.
  • Cancellation takes effect at the end of your current billing period, so you keep playing online until that date.
  • If you subscribed through the Nintendo eShop on your Switch instead of the website, you must cancel through your console or through your device's app store settings.
  • Nintendo does not refund the subscription fee you already paid, even if you cancel partway through a billing cycle.

Cancel through your Nintendo Switch console

If you bought your Nintendo Online subscription directly on your Switch using the eShop, you need to cancel through the console instead of the website. The steps are slightly different depending on whether you are using a Switch, Switch Lite, or Switch OLED, but the path is the same on all three.

On your Switch, go to System Settings (the gear icon on the home screen). Scroll down and select Manage Software, then Manage Subscriptions. You will see Nintendo Online listed. Select it, then choose Manage Subscription. Click Cancel Subscription and confirm.

Your subscription will end on your next billing date. You will receive a confirmation email at the address tied to your Nintendo Account.

Cancel through your device's app store if you subscribed there

Some people buy Nintendo Online through the Apple App Store or Google Play Store instead of directly from Nintendo. If that is how you subscribed, you must cancel through that store's settings, not through Nintendo's website or your Switch.

For iPhone or iPad: Open the Settings app, tap your name at the top, select Subscriptions, find Nintendo Online, and tap Cancel Subscription.

For Android: Open Google Play, tap your profile icon in the top right, select Payments and subscriptions, then Subscriptions. Find Nintendo Online, tap it, and select Cancel subscription.

The app store will stop charging you on your next billing date. Nintendo Online access ends at that time.

What happens to your account and save data after cancellation

Cancelling Nintendo Online does not delete your Nintendo Account or erase your game save files. Your account stays active, and your saves remain on your console. You straightforward lose the ability to play online multiplayer games and access the Nintendo Switch Online library of classic games.

If you resubscribe later, your saves are still there and you can resume playing online. There is no penalty for cancelling and coming back.

Cloud saves — the automatic backups Nintendo Online stores online — stay backed up for six months after your subscription ends. If you resubscribe within that window, your cloud saves are still available. After six months, Nintendo deletes them.

Avoid accidental resubscription after you cancel

After you cancel, make sure you do not accidentally restart the subscription. This can happen if you try to play an online game before your subscription ends — the system might prompt you to renew, and tapping the wrong button will restart your charges.

Before your subscription ends, delete your payment method from your Nintendo Account if you do not plan to buy anything else from the eShop. Go to accounts.nintendo.com, select Payment Method, and remove any credit cards or PayPal accounts you have saved. This prevents accidental charges if you tap a button by mistake.

You can always add a payment method back later if you decide to resubscribe or buy games.

Resubscribe to Nintendo Online if you change your mind

If you cancelled and want to restart your subscription, you can do so at any time through the same places you cancelled. Go back to accounts.nintendo.com, your Switch settings, or your app store, and select the option to renew or resubscribe. You will be charged when ready for a new billing period.

Your cloud saves are still available if you resubscribe within six months of cancellation. If more than six months have passed, your cloud saves are gone, but your local saves on your console remain.

Frequently Asked Questions

Will I get a refund if I cancel partway through my billing cycle?

No. Nintendo does not refund subscription fees for the time remaining in your current billing period. If you cancel on the first day of a monthly subscription, you lose access to the rest of that month's payment. Cancellation takes effect on your next billing date, not when ready.

Can I cancel Nintendo Online without a Nintendo Account?

No. You must have access to the Nintendo Account that the subscription is tied to. If you forgot your password, you can reset it at accounts.nintendo.com by clicking Forgot Password and following the email link.

What if I subscribed through a family group?

If your subscription is part of a Nintendo Switch Online Family Membership, only the account that owns the family group can manage or cancel the subscription. That person goes to accounts.nintendo.com, finds the subscription, and cancels it. This cancels the subscription for everyone in the family group, not just one person.

Does cancelling Nintendo Online affect my Nintendo eShop account?

No. Cancelling Nintendo Online does not affect your eShop account or your ability to buy games. You can still purchase and read games from the eShop after your subscription ends. You straightforward lose online multiplayer and access to the classic games library.

How do I know if my cancellation went through?

After you click confirm, you should see a message on the screen saying your subscription will end on a specific date. Check your email for a confirmation message from Nintendo. You can also log back into accounts.nintendo.com and check the Subscriptions section — it should show your cancellation date or say that you have no active subscription.