Cancel Peacock on the web or in the app

You can stop your Peacock subscription through your account settings on any device. The process takes about two minutes and stops your charges when ready — you keep access through the end of your current billing period, then your account closes.

On a web browser, sign into your Peacock account at peacocktv.com, go to your account menu (usually your profile icon in the top right), select Account Settings, then find the Subscription section. Look for a Cancel Subscription or Manage Subscription button. On a phone or tablet, open the Peacock app, tap your profile icon, go to Account Settings, then Subscription, and select Cancel.

If you signed up through a third-party service like Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that service instead — canceling in the Peacock app will not work. The steps differ for each one, which is covered in the sections below.

Key Takeaways

  • Canceling through Peacock's website or app stops charges right away, and you keep watching until your current billing period ends.
  • If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that service, not through Peacock itself.
  • You can pause your subscription for up to three months instead of canceling completely if you plan to return later.
  • Peacock does not charge a cancellation fee, and you do not need to contact customer service to cancel.

Cancel a Peacock subscription through Apple

If you signed up for Peacock through Apple (on an iPhone, iPad, or Mac), you cancel through Apple's subscription settings, not through Peacock. Open the Settings app on your device, tap your name at the top, select Subscriptions, find Peacock in the list, and tap Cancel Subscription. Confirm the cancellation when prompted.

On a Mac, open System Settings, click your name in the sidebar, select Subscriptions, find Peacock, and click Cancel. The cancellation takes effect at the end of your current billing cycle. If you see a message asking why you are canceling, you can skip it or select a reason — either way, your subscription will cancel.

Cancel a Peacock subscription through Google Play

If you signed up on an Android phone or tablet through Google Play, open the Google Play app, tap your profile icon in the top right, select Subscriptions, find Peacock, and tap Cancel Subscription. Confirm when prompted. Your subscription ends at the end of your current billing period.

You can also cancel through a web browser by going to play.google.com, signing in, clicking your profile icon, selecting Subscriptions, finding Peacock, and clicking Cancel Subscription. Both methods work the same way and take effect on the same date.

Cancel a Peacock subscription through Amazon Prime Video Channels

If you added Peacock as a channel through Amazon Prime Video, you cancel it separately from your Prime membership. Open the Amazon Prime Video app or go to primevideo.com, sign in, go to Account, select Subscriptions, find Peacock Premium Channel, and click Cancel Channel. Confirm the cancellation.

Your Peacock access stops at the end of your current billing period. Canceling Peacock through Prime Video Channels does not affect your Prime membership or any other channels you subscribe to — only Peacock stops.

Cancel a Peacock subscription through Roku

If you signed up through a Roku device, go to your Roku account online at my.roku.com, sign in, select Subscriptions, find Peacock, and click Cancel. You can also cancel directly on your Roku device by going to Settings, then Subscriptions, finding Peacock, and selecting Cancel.

Your subscription ends at the end of your current billing cycle. If you have trouble finding the subscription in your Roku account, check that you are signed into the same Roku account you used to subscribe to Peacock.

Pause instead of cancel if you might return

Peacock lets you pause your subscription for up to three months without canceling completely. This keeps your account and watchlist intact while stopping charges. To pause, go to Account Settings on the Peacock website or app, find your subscription, and select Pause Subscription instead of Cancel.

When your pause period ends, your subscription automatically resumes and charges begin again. You can pause multiple times, but each pause period lasts up to three months. If you know you will not return within three months, canceling is the better choice because it gives you a clean break.

What happens after you cancel

After you cancel, you can watch Peacock until the last day of your current billing period. For example, if you cancel on the 15th of a month and your billing date is the 1st, you keep access through the end of that month. You will not be charged again after that date.

Your watchlist, saved shows, and account information stay in your Peacock account for 12 months. If you resubscribe within that time, your history and preferences are still there. After 12 months of no subscription, Peacock may delete your account data.

Frequently Asked Questions

Will I be charged a cancellation fee?

No. Peacock does not charge any fee to cancel your subscription. You stop being charged as soon as you cancel, though you keep access through the end of your current billing period.

Can I cancel before my free trial ends?

Yes. If you are on a free trial, you can cancel anytime and your subscription will not convert to paid. Cancel before your trial period ends to avoid being charged.

What if I cancel but still see a charge?

If you see a charge after canceling, it was likely processed before your cancellation went through. Contact Peacock support through the app or website to request a refund. Have your cancellation confirmation date ready.

Do I lose my shows and watchlist when I cancel?

Your watchlist and account information stay saved for 12 months after you cancel. If you resubscribe within that time, everything is still there. After 12 months, Peacock may delete your account data.

Can I resubscribe after canceling?

Yes. You can resubscribe to Peacock anytime through the same method you originally used. If you resubscribe within 12 months, your previous watchlist and account settings return.