You can cancel Crunchyroll through your account settings on any device, and the process takes about two minutes

Crunchyroll lets you stop your subscription when ready without contacting customer support. Your access ends on the same day you cancel if you are on a monthly plan, or on your next billing date if you are on an annual plan. You will not receive a refund for time already paid, but you can restart the subscription later without penalty.

The steps are the same whether you signed up through Crunchyroll's website, a mobile app, or a third-party platform like Apple or Google Play — though where you cancel depends on where you paid.

Key Takeaways

  • Cancel directly through Crunchyroll's website or app by going to Account Settings, then Membership, then selecting Cancel Subscription.
  • If you subscribed through Apple, Google Play, Amazon, or PlayStation, you must cancel through that platform instead, not through Crunchyroll.
  • Monthly subscriptions end when ready when you cancel; annual subscriptions end on your next billing date.
  • You can restart your subscription at any time after cancellation without losing your watchlist or profile settings.

Canceling through Crunchyroll's website

Log into your Crunchyroll account at crunchyroll.com. Click your profile icon in the top right corner and select Account from the dropdown menu. On the Account page, click Membership in the left sidebar.

Under your current plan, you will see a Cancel Subscription button. Click it. Crunchyroll will ask you to confirm and may offer you a discount to stay — you can ignore this and proceed with cancellation. After you confirm, you will see a message saying your subscription is canceled, and your access will end on the date shown.

Canceling through the Crunchyroll mobile app

Open the Crunchyroll app on your phone or tablet. Tap the profile icon at the bottom right of the screen. Tap Account Settings. Scroll down and tap Membership or Subscription.

Tap Cancel Subscription. Confirm the cancellation when prompted. You will see a confirmation message with your final access date. If you do not see a Cancel Subscription button, your subscription may have been purchased through your phone's app store instead — see the section below for those platforms.

Canceling if you subscribed through Apple, Google Play, Amazon, or PlayStation

If you signed up for Crunchyroll through Apple's App Store, Google Play, Amazon Prime Video Channels, or PlayStation Store, you must cancel through that platform, not through Crunchyroll itself. Crunchyroll's cancel button will not work because the platform you used controls the billing.

Apple: Open Settings, tap your name at the top, tap Subscriptions, find Crunchyroll, and tap Cancel Subscription.

Google Play: Open Google Play, tap your profile icon, tap Payments and Subscriptions, tap Subscriptions, select Crunchyroll, and tap Cancel Subscription.

Amazon Prime Video: Go to Your Account on Amazon, select Prime Video Channel Memberships, find Crunchyroll, and click Cancel Channel.

PlayStation: Go to your Profile, select Subscriptions, find Crunchyroll, and select Manage Subscription, then Cancel.

What happens to your account after you cancel

Your watchlist, profile, and viewing history stay saved even after your subscription ends. If you restart Crunchyroll later, everything will be there. You will lose access to the full catalog and ad-free viewing on the day your subscription ends, but you can still watch a limited selection of free episodes with ads if Crunchyroll offers that tier in your region.

Crunchyroll does not charge you again unless you manually restart your subscription. You will not receive reminder emails or automatic reactivation.

If you are having trouble canceling

If the Cancel Subscription button does not appear, check whether you subscribed through a third-party platform (Apple, Google, Amazon, or PlayStation) — you must cancel there instead. If you subscribed directly through Crunchyroll and still cannot find the button, try logging in through a web browser rather than the app, as the app sometimes displays options differently.

If you have already been charged after canceling, or if you believe you were charged in error, contact Crunchyroll's support team through the Help Center at crunchyroll.com/help. Have your account email and the date of the charge ready. Response times vary, but most issues are resolved within a few business days.

Restarting your subscription later

You can restart Crunchyroll at any time by logging back into your account and selecting a plan. If you originally subscribed through a third-party platform, you will need to restart through that same platform. Your previous watchlist and settings will be there, and you will not be charged for the time between cancellation and restart.

When you restart, you will be able to choose the same plan you had before or switch to a different tier. Crunchyroll sometimes offers discounts to returning subscribers, though these are not may provide and vary by region.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Crunchyroll does not refund unused time on monthly subscriptions. If you are on an annual plan, you will not receive a refund either, but your access will continue until your next annual billing date.

Can I pause my subscription instead of canceling?

Crunchyroll does not offer a pause feature. Your only options are to keep your subscription active or cancel it. You can restart at any time without losing your watchlist.

What if I subscribed through my phone but want to cancel on my computer?

If you subscribed through Apple or Google Play, you must cancel through that platform on the same device type you used to subscribe. You cannot cancel an Apple subscription through Android, for example. For Amazon or PlayStation subscriptions, you can cancel through a web browser on any device.

Will my account be deleted if I cancel?

No. Your account stays active with all your history and settings saved. You will just lose access to paid features until you restart your subscription.

How long does it take for my access to end after I cancel?

For monthly plans, access ends when ready on the day you cancel. For annual plans, access continues until your next billing date, which could be several months away.