Cancel MuseScore through your account settings

Log into your MuseScore account on the website, then go to your profile menu (usually your name or avatar in the top right corner) and select Settings or Account. Look for a section labeled Subscription, Billing, or Plans. You should see your current subscription listed with a button to manage or cancel it. Click that button and follow the prompts to confirm cancellation.

MuseScore will usually ask why you are canceling and may offer a discount to keep your subscription active. You can skip this offer and proceed with the cancellation. After you confirm, you should receive an email confirming that your subscription has ended. Your access to paid features stops at the end of your current billing cycle, not when ready.

If you cannot find the subscription section in your account settings, check the page where you manage payment methods. Some accounts show subscription controls there instead. If you still cannot locate it, MuseScore's support page has a direct link to manage your subscription.

Key Takeaways

  • Cancel through your MuseScore account settings under the Subscription or Billing section, not through the app alone.
  • Your paid features remain active until the end of your current billing period, even after you cancel.
  • If you subscribed through Apple, Google, or Amazon, you must cancel through that platform's app store or account settings instead.
  • Keep the cancellation confirmation email as proof in case you are charged again by mistake.
  • Your scores and account stay intact after cancellation; you only lose access to export and premium features.

Cancel a subscription purchased through an app store

If you bought your MuseScore subscription through the Apple App Store, Google Play, or Amazon Appstore, you cannot cancel it from the MuseScore website. You must cancel through the platform where you made the purchase. The cancellation process is different for each platform, and MuseScore's website tools will not affect these subscriptions.

On iPhone or iPad: Open the Settings app, tap your name at the top, select Subscriptions, find MuseScore, and tap Cancel Subscription. Confirm the cancellation when prompted. You may see options to keep the subscription or switch to a lower tier; select the option to cancel completely.

On Android: Open Google Play, tap your profile icon in the top right, select Payments and subscriptions, then Subscriptions. Find MuseScore and tap Cancel subscription. Follow the prompts to confirm. Google Play may show you a retention offer; you can dismiss it and proceed with cancellation.

On Amazon: Go to your Amazon account, select Your Account, then Memberships and Subscriptions. Find MuseScore and select Cancel subscription. Confirm the cancellation in the dialog that appears.

What happens after you cancel

After cancellation, you keep your MuseScore account and all your scores remain saved. You lose access to features that require a paid subscription, such as downloading scores as PDF or MusicXML files, removing ads, and uploading more than a limited number of scores per month. You can still view and edit your scores online for free, but you cannot export them in most formats without resubscribing.

If you want to regain access to paid features later, you can resubscribe at any time. Your saved scores will still be there, and you will not lose any work. MuseScore does not delete your account or your compositions when you cancel, so returning to a paid plan is straightforward.

Understand your billing cycle and timing

When you cancel your MuseScore subscription, the cancellation takes effect at the end of your current billing period, not when ready. If you were charged on the 15th of each month and you cancel on the 20th, you will keep access to paid features until the 15th of next month. After that date, your subscription ends and you revert to the free tier.

This means you should not expect an when ready refund for the month you just paid for. MuseScore charges upfront for each billing cycle, and canceling partway through does not may have access to you to a prorated refund in most cases. If you want to avoid being charged again, make sure to cancel before your next billing date arrives.

Stop charges if you were billed after canceling

If you see a charge on your statement after your cancellation date, contact MuseScore support with your cancellation confirmation email and the charge receipt. Include the date you canceled and the date of the unexpected charge. MuseScore can usually issue a refund if the charge was made in error, though you may need to provide documentation of your cancellation.

If the charge came through your bank or credit card company (not directly from MuseScore), contact your bank's customer service and dispute the charge. Provide them with your cancellation confirmation and explain that you canceled the subscription. Your bank can reverse the charge and may be able to block future charges from MuseScore. Keep records of all communications with both MuseScore and your bank.

Frequently Asked Questions

Can I get a refund if I just canceled?

MuseScore's refund policy depends on how long ago you were charged. If you canceled within a few days of your billing date, contact support with your receipt and ask about a refund. They may issue one as a courtesy, but there is no may provide. Most subscriptions do not offer refunds once the billing period has started.

What if I subscribed through a family member's account?

If someone else's Apple, Google, or Amazon account is linked to your MuseScore subscription, ask that person to cancel it through their account settings. They will need to go to their Subscriptions section and remove MuseScore. If you subscribed directly through MuseScore using their payment method, you will need their help to access the account and cancel it.

Will I lose my scores if I cancel?

No. Your scores stay in your account after you cancel. You can still view and edit them online, but you cannot read them as PDF or MusicXML files unless you resubscribe or purchase individual exports.

Can I pause my subscription instead of canceling?

MuseScore does not offer a pause or freeze option. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, cancel now and resubscribe later when you are ready to use paid features again.

How do I know if my cancellation went through?

Check your email for a confirmation message from MuseScore. Log back into your account and verify that the Subscription section no longer shows an active plan. If you see no confirmation email within a few hours, log in again to confirm the cancellation was saved.