Cancel Spotify on the web or in the app

You can cancel Spotify directly through your account settings on any device. The process takes about two minutes and stops your subscription at the end of your current billing cycle — you keep access until that date, then your account reverts to the free tier.

On a computer or phone browser, go to spotify.com, sign in, and click your profile icon in the top right corner. Select "Account" from the menu. Under the "Plan" section, you'll see your current subscription type and a button that says "Change plan" or "Cancel plan" depending on your region. Click it, then confirm the cancellation on the next screen. Spotify will ask why you're leaving, but answering is optional.

In the Spotify mobile app, tap the home icon, then your profile picture in the top right. Go to "Account" and scroll down to "Subscription." Tap "Change plan" or "Cancel plan," then confirm. The mobile app path is slightly different from the web version but leads to the same result.

Key Takeaways

  • You can cancel through Spotify's website or mobile app by going to Account settings and selecting the cancel option under your subscription plan.
  • Your subscription ends on your next billing date, so you keep full access to music until that day arrives.
  • If you subscribed through Apple, Google Play, or Amazon, you must cancel through that platform's app or account settings instead of Spotify itself.
  • Downgrading to Spotify Free is an alternative to cancellation and keeps your playlists and saved songs intact.
  • You can reactivate a cancelled account at any time by signing back in and choosing a new plan.

Cancelling a subscription bought through another platform

If you signed up for Spotify through Apple App Store, Google Play, Amazon Music, or another third-party platform, you cannot cancel through Spotify's website. Instead, you must cancel through the platform where you originally subscribed.

For Apple, open the Settings app on iPhone or iPad, tap your name at the top, go to "Subscriptions," find Spotify, and tap "Cancel Subscription." On a Mac, open System Settings, click your name, select "Subscriptions," find Spotify, and click "Edit" then "Cancel." For Google Play, open the Google Play app on Android, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," tap Spotify, and choose "Cancel subscription." For Amazon, go to amazon.com, sign in, navigate to "Your Account," select "Memberships and Subscriptions," find Spotify, and click "Cancel subscription."

The reason for this requirement is that these platforms handle the payment and billing relationship with you, not Spotify directly. Cancelling through Spotify's website won't work if your payment method is tied to one of these services.

What happens after you cancel

Your Spotify Premium access continues until the last day of your current billing period. If you paid on the 15th of each month and cancel on the 20th, you keep Premium until the 15th of the next month. After that date, your account automatically switches to Spotify Free, which includes ads and limited skips.

Your playlists, saved songs, and listening history remain on your account. You can log back in anytime and see everything you saved. If you reactivate a paid subscription later, all your content is still there.

Spotify will not charge you again after the cancellation date. If you see a charge after your subscription should have ended, contact Spotify support through the app or website to report the issue.

Downgrading instead of cancelling

If you want to keep using Spotify but reduce costs, you can downgrade to Spotify Free instead of cancelling entirely. Free accounts have ads between songs and limited skips, but you keep all your playlists and saved music.

To downgrade, go to your Account settings and select "Change plan" instead of "Cancel plan." Choose the Free option. This change takes effect when ready, and you won't be charged for the next billing cycle. You can upgrade back to Premium at any time.

Reactivating a cancelled subscription

If you change your mind after cancelling, you can restart your subscription by signing back into your Spotify account and choosing a plan. Your account and all saved content will be exactly as you left it. There is no penalty for reactivating, and Spotify does not require you to wait any specific amount of time.

When you reactivate, you'll be charged on the date you restart, not on your original billing date. For example, if you cancelled on the 20th and reactivate on the 25th, your next charge will be on the 25th of the following month.

Troubleshooting cancellation problems

If the cancel button doesn't appear in your Account settings, you may be logged into a different account than the one with the active subscription. Sign out completely and sign back in with the email address associated with your Spotify Premium plan.

If you subscribed through a third-party platform but can't find the cancellation option there, check that you're in the right account. For Apple, make sure you're signed into the Apple ID that purchased the subscription. For Google Play, verify you're using the Google account linked to your subscription. Contact that platform's support if you still cannot locate the option.

If you see a charge after your cancellation date, the subscription may not have processed correctly. Check your Account settings to confirm the cancellation went through. If it shows as active, try cancelling again. If charges continue after confirmed cancellation, contact Spotify support directly through the app or website.

Frequently Asked Questions

Do I lose my playlists and saved songs when I cancel?

No. Your playlists, saved songs, and listening history stay on your account after cancellation. When you downgrade to Free or reactivate Premium later, everything is still there. The only difference is that Free accounts have ads and limited skips.

Can I get a refund if I cancel mid-month?

Spotify does not offer refunds for partial months. Your subscription continues until your next billing date, so you keep full access to Premium features for the remainder of that period. If you were charged twice in one month due to an error, contact Spotify support to report it.

What's the difference between cancelling and downgrading?

Cancelling removes your paid subscription and switches your account to Free, which has ads and limited skips. Downgrading does the same thing but through the "Change plan" option instead of "Cancel plan." Both end your Premium access on the next billing date. The result is identical; the path is just slightly different.

Will Spotify send me offers to come back after I cancel?

Spotify may send promotional emails offering discounts or free trial periods to cancelled accounts, but this is not may provide. You can manage email preferences in your Account settings to control what messages you receive.

How do I cancel if I forgot my password?

Go to spotify.com and click "Log in." Select "Can't log in?" and enter your email address. Spotify will send a password reset link. Once you've reset your password and logged in, follow the normal cancellation steps in your Account settings.