Cancel HiDive through your account settings

You can cancel HiDive directly through the website or app without calling anyone. Log in to your HiDive account, go to Account Settings, find the Subscription section, and select Cancel Subscription. HiDive will ask you to confirm the cancellation and may offer you a discount to stay — you can ignore this and proceed with canceling.

Your access ends at the end of your current billing cycle, not when ready. If you paid for a month on the 15th, you keep watching until the 15th of next month. HiDive does not refund partial months, so canceling on the 16th costs you the same as canceling on the 1st.

After you confirm the cancellation, HiDive sends a confirmation email to the address on your account. Check your inbox and spam folder for this message — it will show the exact date your access ends. Keep this email in case you need to reference it later.

Cancel through your payment method if you cannot access your account

If you forgot your password or cannot log in, you can cancel through the company that charged you instead. Check your credit card or bank statement for the charge — it will say HiDive or a parent company name. Contact that card issuer or bank and ask them to block future charges from HiDive. This stops the subscription but does not formally notify HiDive, so your account will still exist.

Blocking the charge at your bank works, but it is slower than canceling directly. Your bank may take a few days to process the block, and HiDive may try to charge you again before the block takes effect. After the charge is blocked, log back into HiDive if you can and cancel through your account to clean things up.

Key Takeaways

  • Log into your HiDive account, go to Account Settings, find Subscription, and select Cancel Subscription to end your membership.
  • Your access continues until the end of your current billing cycle — canceling does not cut off your service when ready.
  • HiDive does not refund unused portions of your subscription, regardless of when in the month you cancel.
  • If you cannot access your account, contact your credit card issuer or bank and ask them to block future charges from HiDive.

What happens to your account after you cancel

Your HiDive account stays on file after cancellation. You can log back in and reactivate your subscription at any time — you do not lose your watchlist or viewing history. HiDive keeps this information for at least a year, though the exact retention period is not publicly stated.

You will stop receiving HiDive emails and notifications once your subscription ends. If you want to delete your account entirely rather than just cancel the subscription, contact HiDive support through their website and request account deletion. This is different from canceling and is permanent.

Canceling a HiDive subscription paid through a third party

If you subscribed to HiDive through Apple, Google Play, Amazon Prime Video Channels, or another platform, you must cancel through that service, not through HiDive directly. Your payment method is that platform, not HiDive.

For Apple subscriptions, open Settings, tap your name, select Subscriptions, find HiDive, and tap Cancel Subscription. For Google Play, open the Play Store app, tap your profile icon, go to Payments and Subscriptions, select Subscriptions, choose HiDive, and tap Cancel Subscription. For Amazon Prime Video Channels, log into your Amazon account on a web browser, go to Your Account, select Prime Video Settings, find Manage Prime Video Channels, and cancel HiDive from there. Each platform processes cancellations slightly differently, so follow the steps for whichever one you used.

Stopping charges if you are being billed after cancellation

If HiDive continues to charge you after you canceled, contact your bank or credit card company first. Ask them to dispute the charge as unauthorized and request a refund. Most banks will reverse charges that happen after a subscription is canceled, though the process takes one to two billing cycles.

After disputing with your bank, contact HiDive support through their website and tell them you canceled and are still being charged. Include the dates of the charges and your cancellation confirmation if you have it. HiDive support can see your account history and will either refund you or confirm that the charge was an error on their end.

Frequently Asked Questions

Can I get a refund if I cancel in the middle of my billing cycle?

No. HiDive does not refund partial months under any circumstance. You keep access until your billing date, then the subscription ends. If you need to cancel when ready for a specific reason, contact HiDive support and explain the situation — they rarely make exceptions, but it is worth asking.

Will canceling affect my ability to resubscribe later?

No. You can cancel and resubscribe as many times as you want. Your account and watchlist remain available, and you can log back in whenever you choose to restart your subscription.

What if I subscribed through a free trial?

Cancel the same way you would for a paid subscription. If you are still in the free trial period and cancel before the trial ends, you will not be charged. Your access ends on the trial end date, not when ready.

How do I know if my cancellation went through?

HiDive sends a confirmation email when you cancel. Check your email inbox and spam folder for a message from HiDive confirming the cancellation date. If you do not receive one within a few hours, log back into your account and check the Subscription section — it should show "Canceled" or a date when your access ends.