Cancel Fortnite Crew on the platform where you signed up

Fortnite Crew renews automatically every month, but you can stop it through the same account system you used to start it. The cancellation process differs depending on whether you subscribed through Epic Games directly, PlayStation, Xbox, Nintendo Switch, or mobile — each platform handles its own billing.

You do not need to contact Epic Games support to cancel. The option to stop your subscription lives in your account settings on whichever platform charged your payment method. Cancelling stops future charges but does not refund the current month's payment if you just signed up.

Key Takeaways

  • Cancel through the same platform where you started the subscription — Epic Games account, PlayStation Network, Xbox Live, Nintendo eShop, or Apple App Store.
  • On Epic Games' website or launcher, go to Account > Subscriptions and select Cancel Subscription next to Fortnite Crew.
  • On console or mobile, cancel through that platform's subscription settings, not through Fortnite itself.
  • Cancellation takes effect when ready, but you keep access to Crew benefits through the end of the current billing period.
  • If you were charged after cancelling, contact the platform's support team — Epic Games support cannot process refunds for subscriptions billed by other companies.

Cancel through Epic Games' website or launcher

If you signed up for Fortnite Crew directly through Epic Games — either on their website or through the Epic Games Launcher on PC — cancel from your account settings. Go to www.epicgames.com and sign in, then select your account icon in the top right corner and choose Account.

Click Subscriptions on the left side menu. You will see Fortnite Crew listed with your renewal date. Select Cancel Subscription, then confirm the cancellation. Epic Games will ask why you are cancelling, but answering is optional. Your subscription stops after the current billing period ends, and you keep your monthly Crew pack and other benefits until that date.

Cancel on PlayStation, Xbox, or Nintendo

If you subscribed through PlayStation Network, Xbox Live, or Nintendo eShop, you must cancel through that platform's own subscription management, not through Fortnite or Epic Games. These platforms handle the billing and renewal directly.

On PlayStation 5 or PlayStation 4: Go to Settings > Users and Accounts > Other > Subscriptions. Find Fortnite Crew and select it, then choose Cancel Subscription.

On Xbox Series X, Series S, Xbox One, or Xbox 360: Press the Xbox button, go to Profile & System > Settings > Account > Subscriptions, find Fortnite Crew, and select Manage. Choose Cancel Subscription.

On Nintendo Switch: Go to System Settings > Manage Software > Manage Subscriptions. Select Fortnite Crew and choose Cancel Subscription.

Cancel on mobile (Apple or Android)

Mobile subscriptions are managed through the app store, not through Fortnite itself. If you subscribed on an iPhone or iPad, cancel through Apple's App Store. If you subscribed on Android, cancel through Google Play.

On iPhone or iPad: Open the App Store app, tap your profile icon in the top right, select Subscriptions, find Fortnite, and tap Edit Subscription. Choose Cancel Subscription and confirm.

On Android: Open Google Play, tap your profile icon, go to Manage Subscriptions, select Fortnite, and tap Cancel Subscription. Confirm the cancellation.

What happens after you cancel

Once you cancel, no new charges will appear on your payment method. You keep access to your current Fortnite Crew benefits — including the monthly Battle Pass, 1,000 V-Bucks, and the Crew pack cosmetic — until your billing period ends. After that date, your subscription is fully stopped.

If you want to rejoin Fortnite Crew later, you can restart the subscription at any time through the same platform. Restarting does not carry over unused V-Bucks or cosmetics from before you cancelled.

If you were charged after cancelling

If a charge appeared on your statement after you cancelled, the cancellation may not have processed in time for the renewal, or it may have been cancelled on the wrong platform. Check which platform you originally subscribed through and verify the cancellation went through on that same platform.

If the charge is from Epic Games directly, contact Epic Games Support through their website. If the charge is from PlayStation, Xbox, Nintendo, Apple, or Google, contact that platform's support team — they handle the billing and can process refunds. Epic Games cannot refund charges that came from another company's payment system.

Frequently Asked Questions

Do I lose my V-Bucks if I cancel Fortnite Crew?

No. The 1,000 V-Bucks you receive each month stay in your account after you cancel. You keep any V-Bucks you have not spent, whether from Crew or from purchases. Only the monthly renewal stops.

Can I cancel mid-month and get a refund?

Most platforms do not refund the current month's payment once it has been charged. However, you can contact the platform where you subscribed — Epic Games, PlayStation, Xbox, Nintendo, Apple, or Google — and ask about their refund policy. Some offer refunds within a short window if you cancel when ready after signing up.

What if I cancel on the wrong platform?

If you cancel on a platform where you never subscribed, nothing happens — the subscription continues on the platform where you actually signed up. Check your payment method's statement to see which company charged you, then cancel through that same platform.

Will I get a warning before my subscription renews?

Most platforms send an email reminder a few days before renewal. If you do not want to receive these reminders, you can turn off notifications in your account settings, but the subscription will still renew unless you actively cancel it.