How to cancel Figma
To cancel your Figma subscription, log into your account, go to your billing settings, and select the option to downgrade or cancel. Figma will let you cancel when ready, though you keep access until the end of your current billing cycle. You do not need to contact support or wait for approval — the cancellation is when ready on your end.
The exact steps depend on whether you pay through Figma directly or through a third-party platform like Stripe, Apple, or Google Play. If you subscribed through your phone or tablet app, you may need to cancel through that platform's app store instead of through Figma itself.
Key Takeaways
- Log into figma.com, navigate to your account settings, find the billing section, and select the cancel or downgrade option to end your subscription when ready.
- You will keep full access to your account and files until the end of your current billing period, even after you cancel.
- If you subscribed through an app store or payment platform, you must cancel through that platform, not through Figma's website.
- Figma will not charge you again after your current billing cycle ends, and you can resubscribe at any time without penalty.
Steps to cancel through Figma's website
Open figma.com and sign in with your email and password. Click your profile picture or avatar in the top right corner, then select "Settings" from the menu that appears.
In the Settings page, look for the "Billing" tab on the left side. Click it to see your current plan, payment method, and billing history. You will see a button or link labeled "Cancel plan," "Downgrade," or "Manage subscription" — the exact wording varies depending on your plan type. Click that button.
Figma will ask you to confirm the cancellation and may offer you a discount to stay. You can ignore this offer and proceed with the cancellation. Once you confirm, your subscription is cancelled when ready. You will receive a confirmation email within a few minutes.
If you subscribed through an app store or payment platform
If you signed up for Figma through the Apple App Store, Google Play Store, or another third-party payment platform, you cannot cancel through Figma's website. You must cancel through the platform where you subscribed.
For Apple App Store: Open the App Store app on your iPhone or iPad, tap your profile picture in the top right, select "Subscriptions," find Figma, and tap "Cancel Subscription." For Google Play: Open Google Play on your Android device or go to play.google.com, tap your profile icon, select "Payments and subscriptions," then "Subscriptions," find Figma, and tap "Cancel subscription."
If you subscribed through a web browser using Apple Pay, Google Pay, or another payment method linked to your account, check your email for the receipt. The receipt will tell you which platform processed the payment. Contact that platform's support if you are unsure where you subscribed.
What happens after you cancel
Your subscription ends at the end of your current billing cycle. If you paid monthly and cancelled on the 15th of the month, your access continues until the last day of that month. If you paid annually, you keep access until the anniversary date of your subscription start.
After your access ends, your account and files remain in Figma, but you cannot edit or create new files. You can view your files in read-only mode. If you resubscribe later, you regain full editing access and your files are exactly as you left them.
Downgrading instead of cancelling
Figma offers a free plan with limited features. If you want to keep using Figma but do not need your current paid plan, you can downgrade to the free plan instead of cancelling entirely.
In your billing settings, look for a "Downgrade" option instead of "Cancel." Downgrading to the free plan means you will not be charged, but you keep your account active. The free plan includes basic design tools, two projects, and limited file sharing. If you need more projects or advanced features later, you can upgrade again without losing your work.
Cancellation timing and refunds
Figma does not issue refunds for partial months or years. If you cancel mid-cycle, you lose access to the paid plan at the end of that cycle, but Figma does not refund the unused portion. Plan your cancellation around your billing date if you want to avoid paying for time you will not use.
If you were charged twice by mistake or believe there is an error on your bill, contact Figma support through the help menu in your account settings. Provide your invoice number and explain the issue. Support typically responds within one to two business days.
Reactivating your subscription
You can resubscribe to Figma at any time after cancellation. Log back into your account, go to billing settings, and select the plan you want. Your files and projects will be there waiting for you, and there is no penalty for cancelling and resubscribing later.
If you cancelled through an app store, you must resubscribe through that same app store. Resubscribing through a different platform may create duplicate charges or confusion with your billing.
Frequently Asked Questions
Will I lose my files if I cancel?
No. Your files stay in your account after cancellation. You can view them in read-only mode, but you cannot edit them until you resubscribe. If you resubscribe later, your files are unchanged and fully editable again.
Can I cancel when ready or do I have to wait?
You can cancel when ready. Your subscription ends at the end of your current billing cycle, not right away. You keep full access and editing rights until that date arrives.
What if I subscribed through my company or team account?
If your Figma subscription is managed by a team or organization account, you may not have permission to cancel it yourself. Contact your team owner or billing administrator. They can cancel the subscription through the team billing settings.
Do I need to contact support to cancel?
No. You can cancel entirely through your account settings without contacting anyone. Support is only necessary if you have a billing error, were charged twice, or cannot access your account.
What if I cancel but then get charged again?
Check your confirmation email to verify the cancellation date. If you were charged after that date, contact Figma support with your invoice number. Provide a screenshot of your cancellation confirmation. Support can investigate and issue a refund if the charge was an error.