You can cancel Clear online through your account settings or by calling their customer service line

Clear is a biometric identity verification service that lets you skip lines at airport security and some other venues by using your fingerprints or eyes instead of a physical ID. If you no longer want the service, you can stop your membership without penalty — there is no early termination fee, and you can cancel at any point in your subscription cycle.

The fastest way to cancel is through your Clear account online. You can also call Clear's customer service team at 1-855-235-3279 to cancel over the phone. Either method takes a few minutes, and your membership will end on your next billing date rather than when ready.

Key Takeaways

  • Clear charges monthly or annually, and you can cancel without penalty at any time during your subscription.
  • The online cancellation process happens in your account settings under "Membership" or "Billing" and takes about two minutes.
  • If you cancel by phone, have your account email and membership number ready to speed up the process.
  • Your membership remains active until your next scheduled billing date, so you can still use Clear until then.
  • After cancellation, you will stop receiving renewal charges, but you should check your next billing statement to confirm the charge did not go through.

How to cancel Clear online

Log into your Clear account at clear.com using the email and password you registered with. Once you are logged in, look for "Account Settings" or "Membership" in the menu — the exact label varies depending on whether you are using the website or the mobile app.

In your account settings, find the section labeled "Billing," "Subscription," or "Membership Status." Click on the option to manage or change your membership. You should see a button or link that says "Cancel Membership" or "End Membership." Click it, and Clear will ask you to confirm the cancellation and may ask why you are leaving. You do not have to answer the survey questions, but Clear sometimes uses feedback to improve the service.

After you confirm, you will see a message saying your membership will end on a specific date — this is your next billing date. Clear will send you a confirmation email to the address on your account. Keep this email as proof of cancellation in case a charge appears on your statement by mistake.

How to cancel Clear by phone

Call Clear customer service at 1-855-235-3279. Have your account email address and membership number ready — your membership number appears on your Clear card or in your account settings. A representative will ask you to confirm your identity and may ask why you want to cancel.

The representative will process your cancellation and give you a confirmation number and the date your membership will end. Ask them to email you a cancellation confirmation so you have a record. The call usually takes five to ten minutes.

What happens to your account after you cancel

Your Clear membership remains active until your next billing date. If you paid for an annual membership and cancel mid-year, you do not receive a refund for the unused portion — Clear's policy does not include prorated refunds. You can continue using Clear at airports and other venues until your membership officially ends.

After your membership ends, your biometric data remains in Clear's system unless you request deletion. If you want Clear to delete your fingerprints and iris scans, you can request this through your account settings or by calling customer service. Clear will confirm the deletion in writing.

If you see a charge after cancelling

Check your next billing statement carefully. If Clear charged you after your cancellation date, contact your bank or credit card company first to dispute the charge — they can often reverse it within a few days. Then call Clear at 1-855-235-3279 with your confirmation number from the cancellation and ask them to investigate.

Keep your cancellation confirmation email and any correspondence with Clear. If the charge was a mistake, Clear will refund it to your original payment method, though the refund may take five to seven business days to appear in your account.

Alternatives if you want to pause instead of cancel

Clear does not offer a pause or suspension option — you either have an active membership or you do not. If you think you might use Clear again in the future, cancelling now and signing up again later is straightforward. New members sometimes see promotional pricing, so waiting a few months before reactivating might actually save you money.

If you are cancelling because of cost, check whether your employer, credit card, or airline offers Clear membership as a benefit. Some American Express cards include Clear membership, and some employers reimburse the cost as a travel perk.

Frequently Asked Questions

Do I get a refund if I cancel Clear mid-year?

No. Clear does not refund unused time on annual memberships. If you paid for a full year and cancel after six months, you lose the remaining six months of fees. Monthly memberships end on your next billing date with no refund for partial months.

Can I cancel Clear through the app?

Yes. Open the Clear app, go to Account Settings, find your Membership or Billing section, and select Cancel Membership. The process is the same as cancelling on the website. You will receive a confirmation email once the cancellation is processed.

What if I forgot my Clear password?

Go to clear.com and click "Forgot Password" on the login page. Clear will send a reset link to your registered email. If you no longer have access to that email, call customer service at 1-855-235-3279 and they can help you regain access to your account so you can cancel.

Will Clear delete my biometric data when I cancel?

Clear keeps your fingerprints and iris scans in their system after cancellation unless you request deletion. To delete your biometric data, go to your account settings and look for a "Delete My Data" or "Privacy" option, or call customer service and ask them to remove your information from their system.

How long does it take for a Clear cancellation to go through?

Your cancellation is processed when ready, but your membership remains active until your next scheduled billing date. You will not be charged after that date. If you cancel on the 15th and your billing date is the 20th, you can still use Clear until the 20th, then the membership ends.