How to cancel Canva on web or mobile

To cancel a Canva subscription, log into your account, go to your account settings, find the billing or subscription section, and select the option to cancel. The exact steps depend on whether you're using the web version or the mobile app, and whether you subscribed through Canva directly or through Apple, Google, or Amazon.

If you subscribed through Canva's website, you'll cancel in your account settings. If you subscribed through your phone's app store or another platform, you'll need to cancel through that platform instead — Canva cannot process the cancellation for you.

Key Takeaways

  • Canceling through Canva's website takes about two minutes: account settings, billing, then the cancel button.
  • If you subscribed through Apple App Store, Google Play, or Amazon, you must cancel through that platform, not through Canva.
  • Your access ends on your next billing date, not when ready, so you keep the paid tier until then.
  • Canva does not offer refunds for partial months, but you can resubscribe at any time without penalty.

Canceling a Canva subscription on the website

Open Canva in a web browser and log in. Click your profile picture or initial in the top right corner, then select "Account" from the dropdown menu.

In the Account page, look for "Billing" or "Subscription" in the left sidebar. Click it. You'll see your current plan and billing date. Below that, you should see a "Cancel subscription" or "Cancel plan" button. Click it, and Canva will ask you to confirm. Select the confirmation option, and your subscription is canceled.

Your access to Canva Pro or Canva Teams will continue until your next billing date. After that date, your account reverts to Canva Free, and you lose access to premium features and templates.

Canceling through Apple, Google, or Amazon

If you subscribed to Canva through the Apple App Store, Google Play Store, or Amazon Appstore, you cannot cancel through Canva's website. You must cancel through the platform where you subscribed.

On Apple devices: Open the Settings app, tap your name at the top, select "Subscriptions," find Canva, and tap "Cancel Subscription." On a Mac, open the App Store, click your account in the top right, select "Account Settings," find Canva under "Subscriptions," and click "Manage" then "Cancel."

On Android devices: Open Google Play, tap your profile icon, select "Payments and subscriptions," then "Subscriptions." Find Canva and tap "Cancel subscription."

Through Amazon: Go to Amazon.com, click "Account & Lists," select "Your Subscriptions," find Canva, and click "Cancel subscription."

What happens after you cancel

Canceling your subscription does not end your access when ready. You keep your paid tier (Pro or Teams) until your next scheduled billing date. On that date, your account automatically downgrades to Canva Free.

When you downgrade, you lose access to premium templates, brand kits, and other Pro features. Any designs you created remain in your account, but you cannot edit them with Pro tools unless you resubscribe. You can still view and read designs you made while you had Pro access.

Resubscribing to Canva later

If you cancel and later want to resubscribe, you can do so at any time through the same method you originally used. There is no penalty for canceling and resubscribing, and Canva does not charge you twice if you cancel mid-month.

When you resubscribe, your billing cycle starts fresh from the date you resubscribe. If you originally subscribed on the 15th of each month and you cancel, then resubscribe on the 20th, your new billing date becomes the 20th of each month going forward.

If you cannot find the cancel button

If you're logged into Canva but cannot locate the cancel option, check that you're in the right account. Some users have multiple Canva accounts (one personal, one for work, for example), and the subscription may be tied to a different account than the one you're currently viewing.

If you subscribed through a third-party platform (Apple, Google, Amazon) and you're looking for a cancel button in Canva's website settings, it won't be there. You must cancel through the platform where you subscribed. If you're unsure which platform you used, check your email for the confirmation receipt — it will say "Apple," "Google," "Amazon," or "Canva" depending on where the charge comes from.

If you still cannot cancel, contact Canva support through the help section in your account settings. They can confirm which platform your subscription is tied to and walk you through the cancellation process.

Frequently Asked Questions

Do I get a refund if I cancel mid-month?

No. Canva does not offer refunds for partial months. Your subscription remains active until your next billing date, and you lose access to Pro features on that date. If you cancel on the 5th and your billing date is the 20th, you keep Pro access until the 20th.

Will my designs disappear if I cancel?

No. All designs you created stay in your account. You can view and read them after you cancel. You cannot edit them using Pro-only features (like premium templates or brand kits) unless you resubscribe, but the designs themselves do not vanish.

Can I pause my subscription instead of canceling?

Canva does not offer a pause feature. You can only cancel or keep your subscription active. If you want to stop paying temporarily, cancel now and resubscribe when you're ready — there is no penalty.

What if I subscribed through my work email?

If you subscribed through Canva Teams (the business plan), the process is the same: go to account settings, find billing, and click cancel. If your employer manages the subscription, you may not have permission to cancel it yourself — contact your account administrator or Canva support.

How long does it take for the cancellation to go through?

Cancellation is when ready once you confirm it. Your access continues until your next billing date, but the subscription itself is canceled right away. You will not be charged again after your current billing cycle ends.