How to cancel Canva
To cancel Canva, log into your account on canva.com, go to your account settings, select "Billing" or "Subscription," and click the option to cancel your plan. Canva will ask you to confirm the cancellation and may offer you a discount to stay. Once you confirm, your subscription ends at the end of your current billing cycle — you keep access until that date, then revert to the free version. You will not be charged again after that final billing date.
The exact steps depend on whether you signed up through Canva's website, the Canva app, or a third-party platform like Apple App Store or Google Play. If you subscribed through an app store, you must cancel through that store's settings, not through Canva itself, or the charges will continue.
Key Takeaways
- Canva subscriptions cancel through your account settings under Billing or Subscription, and you keep access until your current billing period ends.
- If you subscribed through Apple App Store, Google Play, or Amazon, you must cancel through that platform's settings, not through Canva.
- Canva may offer a discount code to keep you subscribed — accepting it restarts your subscription, so decline if you want to cancel.
- After cancellation, your account reverts to Canva's free plan, and you can still access designs you created but lose access to premium templates and features.
- Check your email for a cancellation confirmation, and verify your next billing date did not appear on your credit card statement.
Canceling through Canva's website or app
Open canva.com or the Canva app and log in with your email and password. Click your profile icon in the top right corner (usually your initials or a photo), then select "Account" or "Settings." Look for a "Billing," "Subscription," or "Plans" section — the exact label varies depending on when your account was created.
Click the button that says "Cancel plan," "Downgrade," or "Manage subscription." Canva will show you your current plan, the date your next charge is due, and a cancellation button. Click it. Canva will ask you to confirm and may display a discount offer — a code for 50% off your next month, for example. Do not enter this code if you want to cancel; entering it will restart your subscription. Click "Cancel subscription" or "Confirm cancellation" to finish.
You will receive a confirmation email from Canva within a few minutes. Save this email — it contains your cancellation date and confirmation number. You keep full access to Canva Pro or Canva Teams until the end of your current billing period. After that date, your account automatically becomes a free Canva account.
Canceling if you subscribed through an app store
If you signed up for Canva through Apple App Store, Google Play Store, or Amazon Appstore, you cannot cancel through Canva's website. The subscription is tied to your app store account, and canceling through Canva will not stop the charges. You must cancel through the app store itself.
For Apple App Store: On an iPhone or iPad, open Settings, tap your name at the top, select "Subscriptions," find Canva, and tap "Cancel Subscription." On a Mac, open the App Store, click your account icon in the top right, select "Account Settings," go to "Subscriptions," find Canva, and click "Manage." Then click "Cancel Subscription."
For Google Play Store: Open the Google Play app on an Android phone or tablet, tap your profile icon in the top right, select "Payments and subscriptions," then "Subscriptions." Find Canva and tap "Cancel subscription." You can also cancel through a web browser at play.google.com: sign in, go to "Manage your Google Play account," select "Subscriptions," find Canva, and click "Cancel subscription."
For Amazon Appstore: Open the Amazon Appstore app, tap the menu icon (three horizontal lines), select "Subscriptions," find Canva, and tap "Cancel subscription."
What happens to your designs after you cancel
Your designs do not disappear when your subscription ends. All projects you created while on a paid plan remain in your account and stay accessible on the free plan. You can view them, read them, and make minor edits using free templates and elements.
However, you lose the ability to edit designs that use premium templates, premium fonts, or premium images. If a design contains these elements, you can still read it as-is, but you cannot change the text, colors, or layout without removing the premium elements first. You also lose access to premium features like brand kits, magic edit, and the ability to resize designs for different platforms.
If Canva keeps charging you after cancellation
Check your cancellation confirmation email for the exact date your subscription was supposed to end. If a charge appears on your credit card statement after that date, contact Canva support when ready. Go to canva.com/help, scroll to the bottom, and click "Contact support." Describe the charge and include your cancellation confirmation number from the email.
If you subscribed through an app store and charges continue, the cancellation may not have gone through on the app store side. Log back into your app store account and verify the subscription shows as canceled. If it still appears active, try canceling again. If charges persist after you have canceled through the app store, contact the app store's support team — Apple, Google, and Amazon all have refund processes for unwanted charges.
Keep records of all cancellation confirmations and billing statements. Most credit card companies and banks will reverse unauthorized charges if you report them within 60 days, and having documentation makes the process faster.
Downgrading instead of canceling
If you want to keep using Canva but do not need all the features of a paid plan, you can downgrade to the free version instead of canceling. The free plan includes basic templates, millions of free images and icons, and the ability to create unlimited designs. You lose premium templates, premium fonts, and some advanced features, but you keep your account and all your existing designs.
To downgrade, follow the same steps as canceling — go to your account settings and select your subscription. Instead of clicking "Cancel," look for a "Downgrade to Free" or "Switch to Free" button. This removes the charge without closing your account.
Frequently Asked Questions
Will I lose my designs if I cancel Canva?
No. All designs you created stay in your account after you cancel. You can view and read them on the free plan, though you cannot edit designs that use premium templates or fonts without removing those elements first.
Can I get a refund if I just paid for a month?
Canva's refund policy depends on how recently you were charged. Contact Canva support through canva.com/help with your billing date and explain your situation. Some refunds are issued as account credits rather than money back to your card. If you subscribed through an app store, that store's refund policy applies instead — Apple, Google, and Amazon typically allow refunds within 15 to 48 hours of purchase.
What if I cancel but want to resubscribe later?
You can resubscribe anytime by logging back into your Canva account and selecting a plan. Your old designs will still be there. Canva sometimes offers discounts to returning subscribers, so check your email after you cancel — they may send you a special offer.
Do I need to delete my Canva account to stop being charged?
No. Canceling your subscription is separate from deleting your account. Canceling removes the charge and reverts you to the free plan. Deleting your account permanently removes all your designs and cannot be undone. Cancel first; only delete if you never want to use Canva again.
Why does Canva keep charging me after I canceled through the app?
App store subscriptions do not always sync with Canva's system. If you canceled through Canva's website but subscribed through Apple, Google, or Amazon, the app store still has the subscription active. You must cancel directly in the app store's settings — Apple Settings, Google Play app, or Amazon Appstore — for the charges to stop.