Cancel Calendly through your account settings

To cancel your Calendly subscription, log into your account, go to Settings, select Billing, and click the option to downgrade or cancel. Calendly will show you what happens when you cancel — usually that your paid features stop working at the end of your current billing cycle, but your calendar data stays in your account. You can choose to cancel when ready or let your subscription end on its scheduled date.

If you have a monthly subscription, cancellation takes effect at the start of your next billing cycle. If you have an annual subscription, you may see a prorated refund for the unused portion of the year, depending on how much time remains. Calendly will send a confirmation email once the cancellation is processed.

You do not need to contact Calendly support to cancel — the self-service option in your account is the standard way to do it. Support is available if you run into trouble accessing your settings or if you want to discuss your reasons for leaving, but cancellation itself happens in your account.

Key Takeaways

  • Log into Calendly, go to Settings, then Billing, and select the option to downgrade or cancel your subscription.
  • Your paid features stop at the end of your current billing cycle, but your calendar and scheduling history remain in your account.
  • Monthly subscriptions cancel at your next billing date; annual subscriptions may include a prorated refund for unused time.
  • Calendly sends a confirmation email after cancellation is processed, and you can reactivate a paid plan later if you change your mind.

What happens to your calendar after cancellation

When you cancel, your Calendly account does not disappear. Your calendar, scheduling links, and all past bookings stay in your account indefinitely. You can still view your schedule and see who booked time with you, but you lose access to paid features like custom branding, advanced routing, and team management.

If you had a paid plan with multiple team members, those team members lose access to shared calendars and team features once the subscription ends. You can add them back later if you reactivate a paid plan. Any scheduling links you shared with clients will stop working if they relied on paid features — for example, a custom domain or conditional logic — but basic scheduling links continue to function on the free plan.

Downgrading instead of canceling

If you want to keep using Calendly but do not need all your paid features, you can downgrade to the free plan instead of canceling entirely. The free plan includes one calendar, one scheduling link, and basic scheduling. You keep your account, your calendar history, and the ability to schedule meetings — you just lose the extras like multiple calendars, team management, and custom branding.

Downgrading works the same way as canceling: go to Settings, Billing, and select the free plan. Your paid features turn off at the end of your billing cycle, and you are not charged again. This option makes sense if you use Calendly occasionally but do not need premium features right now.

Refunds and what to expect after cancellation

Calendly does not refund monthly subscriptions once the billing cycle has started. If you cancel mid-month, you keep access to your paid features until the end of that month, but you do not get money back for the unused days. Annual subscriptions are different — if you cancel partway through the year, Calendly calculates a prorated refund for the remaining months and credits it back to your original payment method.

The refund process takes five to ten business days to appear in your account, depending on your bank or credit card company. Check your original payment method — the refund goes there, not to a Calendly wallet or account credit. If you do not see the refund after two weeks, contact Calendly support with your order number and cancellation date.

Stopping charges if you cannot access your account

If you cannot log into your Calendly account or do not remember your password, you can still stop charges by contacting your payment provider directly. Call your credit card company or bank and ask them to block recurring charges from Calendly. Provide them with the transaction details from your statement — they can stop the charge without needing access to your Calendly account.

This method stops the charge when ready, but it does not officially cancel your Calendly subscription in their system. Once you regain access to your account, log in and cancel through Settings to clean up your account properly. If you used a third-party payment service like PayPal or Apple Pay, you can also revoke Calendly's permission to charge you through that service's settings.

Reactivating a paid plan after cancellation

If you cancel and later decide you need Calendly again, you can reactivate a paid subscription at any time. Log in, go to Settings, Billing, and choose the plan you want. Your calendar, scheduling links, and booking history are still there — nothing is lost. You start a new billing cycle from the date you reactivate, and you are charged according to the plan you choose.

Calendly does not offer a discount for returning customers, so you pay the standard monthly or annual rate. If you downgraded to the free plan instead of canceling, upgrading back to a paid plan is just as straightforward — select your plan in Billing and confirm.

Frequently Asked Questions

Do I get a refund if I cancel a monthly subscription?

No. Monthly subscriptions are not refundable once the billing cycle begins. If you cancel mid-month, you keep access to paid features until the end of that month, but you do not receive money back for unused days. Annual subscriptions do offer prorated refunds for the remaining months if you cancel partway through the year.

What happens to my scheduling links when I cancel?

Your scheduling links stay active on the free plan, but they lose any paid features they relied on. For example, a link using a custom domain or conditional routing will revert to basic scheduling. straightforward scheduling links with no special features continue to work exactly as before.

Can I cancel and keep my calendar data?

Yes. Your calendar, all past bookings, and scheduling history remain in your account after cancellation. You can view and read this information anytime. The only thing you lose is access to paid features — the data itself never goes away.

How do I stop being charged if I forgot my password?

Contact your credit card company or bank and ask them to block recurring charges from Calendly. Give them the transaction details from your statement. Once you regain access to your account, log in and cancel through Settings to officially end the subscription.

Can I get a discount if I come back after canceling?

Calendly does not offer returning customer discounts. If you reactivate a paid plan, you pay the standard rate for the plan you choose. Your account and all your data are waiting for you, but the pricing is the same as a new customer.