Cancel AutoDS through your account settings

Log into your AutoDS account on the AutoDS website. Go to your account settings or billing section — the exact location depends on which version of the platform you use, but it is usually in a menu labeled "Account," "Settings," or "Billing" in the top right corner or left sidebar. Look for an option that says "Subscription," "Plan," "Manage Subscription," or "Billing Details."

Click the option to cancel or downgrade your plan. AutoDS will typically show you your current subscription level, the renewal date, and a button or link to change it. Select the cancellation option. Some versions of the platform offer a downgrade to a free tier instead of full cancellation — choose whichever matches what you want to do.

Confirm the cancellation when prompted. AutoDS may ask you why you are leaving or offer you a discount to stay. You can skip these questions and proceed with the cancellation. Your account will remain active until the end of your current billing period, and you will not be charged again after that date.

Key Takeaways

  • Log into your AutoDS account and navigate to the billing or subscription section in your account settings to find the cancellation option.
  • Your AutoDS account stays active through the end of your current billing cycle even after you cancel, so you can still use the service until that date.
  • If you want to keep using AutoDS but pay less, look for a downgrade option instead of full cancellation — AutoDS offers a free tier with limited features.
  • Save any data or reports you need before your account closes, because access to your account history may be limited after cancellation.

What happens to your data after cancellation

After your subscription ends, your AutoDS account will close and you will lose access to your automation tools, product listings, and historical data. AutoDS does not keep your account open indefinitely after cancellation, so if you think you might return later, read or export any reports, product data, or automation settings you want to keep.

If you cancel and then want to restart AutoDS later, you will need to set up your integrations and automations again from scratch. The platform does not restore old data after an account has been closed. Some users choose to downgrade to the free tier instead of canceling completely so they can keep their account and data in place without paying.

If you cannot find the cancellation option

Some older versions of the AutoDS platform or certain account types have the cancellation option in a different location. Check under "Billing History," "Payment Methods," or "Plan Details" if you do not see a direct cancellation link in the main settings area.

If you still cannot locate the cancellation option, contact AutoDS support through the help section of your account or through their website. Provide your account email address and ask them to cancel your subscription. Support can process the cancellation directly and confirm the end date of your access. Response times vary, but AutoDS typically replies within one to two business days.

Canceling a subscription paid through a third-party platform

If you signed up for AutoDS through Shopify, Facebook, or another app marketplace, you may need to cancel through that platform instead of through AutoDS directly. Check your Shopify app settings, Facebook app manager, or the equivalent section in whichever platform you used to install AutoDS.

Look for AutoDS in your installed apps or subscriptions list, then select the option to uninstall or cancel the subscription. The third-party platform will handle the billing cancellation and notify AutoDS that your account should be closed. This method is often faster than canceling directly through AutoDS because the platform processes it when ready.

Stopping charges if your card was declined

If AutoDS charged your card multiple times due to a declined payment or billing error, contact AutoDS support right away with your account email and a description of what happened. Include the dates and amounts of the charges you want reversed. AutoDS support can review your billing history and issue refunds for duplicate or erroneous charges.

While you wait for support to respond, you can also cancel the subscription through your account settings to prevent future charges. If AutoDS continues to charge you after you cancel, contact your bank or credit card company and dispute the charges as unauthorized. Your bank can block future charges from AutoDS and may refund the disputed amounts.

Downgrading instead of canceling

AutoDS offers a free tier with limited features — you can list a small number of products and run basic automations without paying. If you want to keep using AutoDS but reduce your cost, downgrade to the free plan instead of canceling completely. This keeps your account, data, and automation settings in place.

To downgrade, go to your subscription settings and look for an option to "Change Plan" or "Downgrade." Select the free tier from the list of available plans. Your account will switch when ready, and you will not be charged at your next renewal date. You can upgrade back to a paid plan at any time if you need the additional features.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing cycle?

AutoDS does not typically issue refunds for partial months. Your subscription remains active until the end of your current billing period, and you will not be charged again after that date. If you believe you were charged in error or have a billing dispute, contact AutoDS support with your account details and billing history.

Can I cancel my AutoDS subscription if I still owe money?

Yes, you can cancel even if there are outstanding charges. However, AutoDS may pursue collection of the unpaid balance through your payment method or a third-party collector. Canceling does not erase the debt — it only stops future charges. Contact support to discuss payment options if you cannot pay the full amount.

How long does it take for AutoDS to stop charging after I cancel?

AutoDS stops charging at the end of your current billing cycle. If you cancel on the 15th of the month and your billing cycle runs from the 1st to the 30th, you will have access until the 30th and will not be charged on the 1st of the next month. Check your cancellation confirmation email for the exact end date.

What if I signed up for a free trial and want to cancel before it ends?

Cancel through your account settings the same way you would cancel a paid subscription. If you cancel before the trial ends, your account will close when ready and you will not be charged when the trial period expires. Make sure you cancel before the trial conversion date if you do not want to be charged.

Can I reactivate my AutoDS account after canceling?

Yes, you can sign up for AutoDS again after canceling. However, your old account data will not be restored — you will start fresh with a new account. If you think you might return to AutoDS later, downgrade to the free tier instead of canceling so your data and account history remain available.