How to cancel Amazon Subscribe and Save
Amazon Subscribe and Save is a subscription program that delivers household items, pet supplies, and other products on a schedule you set. To cancel, you log into your Amazon account, find the subscription in "Your Subscriptions," and click "Skip" or "End Subscription." The cancellation takes effect when ready — you won't be charged again, and any scheduled delivery can be paused or deleted before it ships.
You can cancel anytime without penalty. There is no contract, no cancellation fee, and no waiting period. If you've already paid for a delivery that hasn't shipped yet, you can still cancel the subscription itself; the pending order may still go through depending on when you cancel relative to the shipping date.
Key Takeaways
- Cancel Subscribe and Save directly through your Amazon account under "Your Subscriptions" — you do not need to contact Amazon support.
- Canceling the subscription stops future deliveries when ready, but orders already in the shipping queue may still arrive.
- You can pause a subscription instead of canceling it if you want to resume deliveries later without setting up a new one.
- Subscribe and Save discounts (usually 5 to 20 percent off) disappear once you cancel, so compare the regular price before you decide.
- If you cancel mid-subscription, you keep any items already delivered — there is no clawback or return requirement.
Where to find and cancel your subscription
Open Amazon.com and sign in. Hover over "Returns & Orders" in the top right, then select "Your Subscriptions." You will see a list of every active subscription tied to your account, including Subscribe and Save orders, Kindle Unlimited, Prime Video channels, and any other recurring charges.
Find the Subscribe and Save subscription you want to cancel. Click on it to open the subscription details page. You will see the next delivery date, the discount percentage you are receiving, the items in the order, and buttons for "Skip Next Delivery," "Edit Subscription," and "End Subscription." Click "End Subscription" to cancel permanently.
Amazon will ask you to confirm and may offer you a discount to keep the subscription. You can accept the offer, decline it, or proceed with cancellation. Once you confirm, the subscription ends and you will not be charged again.
What happens to orders already in progress
If you cancel a subscription, the timing matters. Orders that have already entered the shipping queue — usually within 24 to 48 hours of the scheduled delivery date — may still arrive even after you cancel the subscription. Amazon's system processes orders in batches, so a cancellation submitted the day before shipment may not stop that particular delivery.
If an order ships after you cancel, you can refuse delivery, return it for a refund, or keep it. There is no penalty for refusing or returning an item from a canceled subscription. If you want to be certain a specific delivery does not ship, cancel at least two days before the scheduled date.
Pausing instead of canceling
If you think you might want the subscription back later, pause it instead of ending it. Click "Skip Next Delivery" on the subscription details page. You can skip one delivery at a time, or edit the subscription to change the frequency — for example, from every month to every three months.
A paused subscription keeps your settings, discount rate, and item list intact. You can resume it anytime by clicking "Reactivate" on the subscription page. If you cancel instead, you lose the discount and have to set up a new subscription from scratch if you change your mind.
Comparing the cost before you cancel
Subscribe and Save typically offers a 5 to 20 percent discount depending on the item and how many subscriptions you have active. Before you cancel, check the regular price of the items in your subscription. If the discount is larger than you realized, pausing might make more sense than canceling.
You can also edit the subscription to remove items you do not want and keep the ones that save you money. Click "Edit Subscription" on the details page to add or remove products, change the delivery frequency, or adjust the quantity. This keeps the discount active on the items you actually need.
Canceling from the mobile app
The process is the same on the Amazon mobile app. Open the app, tap the menu icon (three horizontal lines) in the bottom right, select "Your Subscriptions," find the Subscribe and Save order, and tap "End Subscription." Confirm the cancellation and it takes effect when ready.
Some users find the mobile app layout slightly different depending on whether they are using iOS or Android, but the "Your Subscriptions" section exists on both. If you cannot find it, search for "subscriptions" in the app's search bar and it will take you directly to the page.
What to do if you cannot find your subscription
If you set up a Subscribe and Save order on a different Amazon account — for example, a household account or a business account — you will need to log into that account to cancel it. Each Amazon account has its own subscription list, and subscriptions do not transfer between accounts.
If you genuinely cannot locate a subscription you believe is active, check your email for recent order confirmations or delivery notifications. These emails include a link to the subscription details page. You can also contact Amazon support through the "Contact Us" option at the bottom of any Amazon page and provide them with the order number or product name — they can confirm whether a subscription is active and help you cancel it if needed.
Frequently Asked Questions
Will I be charged if I cancel right before a delivery ships?
It depends on the timing. If you cancel more than 48 hours before the scheduled delivery, you will not be charged. If you cancel within 24 to 48 hours of the delivery date, the order may have already entered the shipping queue and you could be charged. Check the exact delivery date on your subscription details page before you cancel.
Can I cancel a Subscribe and Save order I placed as a gift?
Only the account that owns the subscription can cancel it. If you gave someone a Subscribe and Save subscription as a gift, they need to log into their own Amazon account and cancel it themselves. You cannot cancel it from your account.
Do I lose my Subscribe and Save discount if I pause instead of cancel?
No. Pausing keeps your discount rate and subscription settings intact. When you reactivate it, you get the same discount you had before. Canceling removes the discount permanently, and you would have to set up a new subscription at whatever discount rate is currently available.
What if I want to cancel only some items in my Subscribe and Save order?
Click "Edit Subscription" instead of "End Subscription." You can remove individual items from the order while keeping the subscription active for the items you want to keep. The discount applies to the remaining items in the order.
Can Amazon refuse to let me cancel?
No. Subscribe and Save has no contract or cancellation restrictions. You can cancel anytime without reason, penalty, or approval from Amazon. If you encounter an error or the cancellation button does not work, contact Amazon support and they can cancel it for you.