Cancel Starz through your account settings
Log into your Starz account on their website or open the Starz app on your phone or streaming device. Go to your account settings — usually found by clicking your profile icon or username in the top right corner. Look for a section labeled "Subscription," "Billing," or "Manage Subscription." You should see a button or link that says "Cancel Subscription" or "Cancel Membership." Click it, and Starz will ask you to confirm. Your access ends at the end of your current billing period, not when ready.
The exact steps vary slightly depending on whether you're on a phone, computer, or streaming device, but the principle is the same: find your subscription settings and select cancel. Starz does not charge you again after you confirm the cancellation, even if you keep the app installed. Once you see the confirmation message or receive a confirmation email, the cancellation is complete.
Key Takeaways
- You can cancel Starz directly through your account settings on the Starz website or app without calling customer service.
- Your subscription remains active through the end of your current billing period after you cancel — you are not cut off when ready.
- If you subscribed through a third-party service like Amazon Prime Video or Apple TV Channels, you must cancel through that service instead, not through Starz directly.
- Starz does not charge a cancellation fee, and you can resubscribe at any time if you change your mind.
Cancel Starz if you subscribed through another service
If you signed up for Starz as an add-on channel through Amazon Prime Video, Apple TV Channels, Google Play, or another platform, you cannot cancel it through the Starz website. You must cancel through the service where you subscribed. Open that app or website, find your subscriptions or add-ons, locate Starz, and select remove or cancel from there.
For Amazon Prime Video, go to "Your Account," select "Prime Video," then "Manage Your Prime Video Subscription," and remove Starz from your add-ons. For Apple TV Channels, open Settings on your Apple device, tap your name, select "Subscriptions," find Starz, and tap "Cancel Subscription." The process is similar on other platforms — look for a subscriptions or add-ons section in your account settings. The billing service controls your subscription, so they are the only ones who can stop the charges.
What happens after you cancel
After you confirm cancellation, Starz sends a confirmation email to the address on your account. You can continue watching until the last day of your billing period. If you subscribed monthly, you have until the same date next month. If you subscribed annually, you have until the same date next year. On that date, your access stops and you are logged out of the app.
You do not get a refund for the unused portion of your subscription. If you cancel on the 15th of a month but your billing date is the 30th, you still have access until the 30th, but you do not receive money back for those 15 days. This is standard across streaming services — the cancellation takes effect at the end of the period you have already paid for.
Resubscribe to Starz later
You can sign back up for Starz at any time after you cancel. Your old account and watchlist are still there if you use the same email address. Starz occasionally offers discounts to returning subscribers, though these are not may provide and change throughout the year. You will not see a discount offer until you actually try to resubscribe or receive a promotional email.
When you return, you can pick up where you left off with your saved shows and viewing history. There is no penalty for canceling and coming back — the service treats returning subscribers the same as new ones.
Contact Starz customer service if cancellation is not working
If the cancel button does not appear in your account settings, or if you see an error message when you try to cancel, contact Starz support. You can reach them through the "Help" or "Contact Us" section on the Starz website, or call their phone line. Have your account email address and the last four digits of the payment method on file ready when you contact them.
If you subscribed through a third-party service and cannot cancel there, contact that service's customer support instead — they manage the billing relationship, not Starz. Explain that you want to remove Starz from your account, and they can walk you through the steps or do it for you.
Frequently Asked Questions
Will I get a refund if I cancel Starz mid-month?
No. Starz does not refund unused portions of your subscription. You keep access until the end of your current billing period, but you do not receive money back for the days remaining after you cancel.
Can I pause my Starz subscription instead of canceling?
Starz does not offer a pause feature. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, cancel now and resubscribe when you are ready to watch again.
What if I cancel but still see charges on my credit card?
Check the date of the charge. If it is dated before you canceled, it is a charge you already owed for the current billing period. If the charge is dated after your cancellation date, contact Starz support when ready with your confirmation email and the charge details.
Do I need to delete the Starz app after I cancel?
No. The app will straightforward stop working after your access ends. You can delete it if you want to free up space, but it is not necessary. You can reinstall it later if you resubscribe.