You can cancel Uber in the app or on the web, and the process takes less than a minute
Canceling your Uber account stops all recurring charges when ready. You delete your payment method from the system, and Uber will not charge you again unless you create a new account. The cancellation is permanent — you cannot reactivate a deleted account, though you can sign up again later with the same email address.
Uber does not charge a monthly subscription fee like many services do. Instead, you pay per ride. If you want to stop being charged, you need to delete your account entirely, not just stop using the app. Deleting the app alone leaves your account active and your payment method on file.
Key Takeaways
- Delete your account through the app's Account settings or at uber.com — both methods take under a minute and stop all charges when ready.
- Deleting your account is permanent and cannot be undone, but you can create a new account with the same email address later.
- If you have an active Uber Eats account on the same email, deleting your Uber account will also delete your Eats account.
- Pending refunds from cancelled rides will process to your original payment method, not to a new account you create afterward.
How to delete your account on the Uber app
Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap your profile picture or initial at the top. Scroll down and tap Settings. Scroll to the bottom of the Settings page and tap Delete Account. The app will ask you to confirm — tap Delete again.
Uber will ask you to enter your password to confirm the deletion. Type it in and tap Delete Account one more time. Your account is now deleted. You will receive a confirmation email within a few minutes. Any active rides will be canceled, and any pending refunds will be sent to the payment method you had on file.
How to delete your account on the web
Go to uber.com and sign in to your account. Click your profile picture in the top right corner and select Account Settings. Scroll down to the bottom of the page and click Delete Account. Uber will ask you to confirm and enter your password. Click Delete Account to finish.
The web version works the same way as the app — your account is deleted when ready, and you will get a confirmation email. If you are signed out of your account, you will not be able to access the delete option. Sign in first, then follow the steps above.
What happens to your payment method and refunds
When you delete your account, Uber removes your payment method from its system. No future charges can be made to that card or account. If you had a credit on your Uber account (from a refund or promotional balance), that credit is lost when you delete — Uber does not convert it to cash or transfer it to a new account.
If you had an active ride when you deleted your account, that ride is canceled. If the driver had already started the trip, you may be charged a cancellation fee. Any refund from that cancellation will go back to your original payment method within 3 to 5 business days. If you create a new Uber account later, the refund will not appear there — it will only show on the card or bank account you used before.
Deleting Uber also deletes your Uber Eats account
If you use both Uber and Uber Eats on the same email address, deleting your Uber account will also delete your Eats account. Both services share the same login system. You cannot delete one without deleting the other.
If you want to keep using Uber Eats but stop using Uber rides, you will need to create a separate email address for Eats. Sign up for Uber Eats with a different email, add your payment method, and then delete your original account. This way, your Eats account will remain active on the new email.
If you want to pause instead of cancel
Uber does not have a pause or suspend feature. You either have an active account or a deleted one. If you straightforward do not want to use Uber for a while but might return later, you can delete the app from your phone and leave your account inactive. Your account will stay open, and you can sign back in whenever you want.
The downside is that your payment method remains on file, so if you accidentally open the app and order a ride, you will be charged. If you are concerned about accidental charges, deleting your account is the safer choice. You can always create a new one later.
Frequently Asked Questions
Can I get my account back after I delete it?
No. Deleted accounts cannot be reactivated. However, you can create a new account using the same email address, phone number, and payment method. Your ride history and account information from the deleted account will not transfer to the new one.
Will I be charged after I delete my account?
No. Once your account is deleted, Uber cannot charge you. Your payment method is removed from the system. If you create a new account later, it will be a separate account with no connection to your old one.
What if I have a promotional credit on my account?
Promotional credits are lost when you delete your account and cannot be refunded or transferred. Use any credits before you delete if you want to keep them. Once the account is gone, the credits are gone too.
Do I need to contact Uber support to delete my account?
No. You can delete your account yourself through the app or website in under a minute. Uber support cannot delete your account for you — you must do it yourself using your login credentials.
What happens to my ride history after deletion?
Your ride history is deleted along with your account. If you need a record of past rides for tax or expense purposes, take screenshots or export your data before you delete. Once the account is deleted, that information is no longer available to you.