Cancel Amazon Prime directly from your account settings

You can cancel Amazon Prime through your Amazon account on any device — phone, tablet, or computer. The process takes about two minutes and stops your membership when ready if you cancel during your free trial, or at the end of your current billing period if you are a paid member. Amazon will not charge you again after cancellation, though you lose Prime benefits right away.

Go to amazon.com and sign in. Click the account icon in the top right corner (it looks like a person's head), then select "Your Account" from the dropdown menu. Find and click "Prime membership" — it appears in the section labeled "Memberships and subscriptions" or sometimes under "Settings". Click "Manage membership" or "End membership", then follow the prompts to confirm.

Amazon will ask why you are canceling and may offer you a discount to stay. You can ignore these offers and continue to the cancellation button. Once you click the final confirmation, your membership ends. Check your email — Amazon sends a cancellation confirmation within a few minutes.

Key Takeaways

  • Cancel through your Amazon account settings under "Prime membership" and "Manage membership" — this is the official route and takes two minutes.
  • If you cancel during a free trial, your membership stops when ready; if you are a paid member, it ends at the close of your current billing period.
  • Amazon may offer discounts or ask why you are leaving, but you can skip these and proceed directly to cancellation.
  • You will receive a confirmation email within minutes, and you lose Prime benefits right away even if your paid period has not ended.
  • If you cannot find the Prime membership section, search your account for "manage prime" or contact Amazon customer service for help locating it.

What happens to your Prime benefits after cancellation

Once you cancel, you lose access to Prime Video, Prime Music, free two-day shipping, and any other Prime perks when ready — even if you paid for a full year and are canceling partway through. You keep your regular Amazon account and can still shop, but you will pay standard shipping rates on orders.

Any Prime Video watchlist items you saved remain in your account, but you cannot watch Prime Video content unless you resubscribe. If you have an active Prime Video subscription separate from Prime membership, canceling Prime does not affect it. Digital purchases (books, movies, music) that you bought stay in your library.

Canceling Prime if you subscribed through a third-party service

If you signed up for Prime through Apple, Google Play, or another app store rather than directly through Amazon, you must cancel through that service instead. Canceling in your Amazon account will not work because the third party handles your billing.

On iPhone or iPad, open the App Store, tap your profile icon, select "Subscriptions", find Amazon Prime, and tap "Cancel Subscription". On Android, open Google Play, go to "Manage subscriptions", select Amazon Prime, and tap "Cancel subscription". On a computer, sign into your Apple or Google account online and cancel from the subscriptions page there.

After you cancel through the app store, check your Amazon account to confirm the membership shows as canceled. It can take a few hours for the change to appear in your Amazon settings.

Pausing your membership instead of canceling

Amazon offers a pause option that stops your membership for up to three months without canceling it entirely. This is useful if you want to take a break but plan to return. To pause, go to your Prime membership settings and look for "Pause membership" — it appears alongside the cancellation option.

When you pause, you lose Prime benefits when ready, but your membership does not end. After your pause period ends, your membership resumes and billing restarts. You can unpause at any time before the pause period closes. If you are unsure whether you want to cancel permanently, pausing gives you time to decide.

Canceling a Prime membership you did not authorize

If someone else set up Prime on your account without your permission, or if you were charged after you thought you canceled, contact Amazon customer service when ready. Go to amazon.com, scroll to the bottom, click "Contact Us", and choose your issue from the menu. You can chat with an agent, request a call, or send a message.

Have your account email and the dates of charges ready. Amazon can cancel the membership, refund recent charges, and help you find your account if someone else has access. If the unauthorized charges are more than a few months old, Amazon may still refund them depending on your account history.

Reactivating Prime after cancellation

If you cancel and later want Prime back, you can resubscribe at any time through your Amazon account. Go to your Prime membership settings and select "Restart membership" or "Join Prime". You will be charged the current Prime price, which may differ from what you paid before.

If you canceled recently, Amazon sometimes offers a discount to rejoin — check your email or your account settings for any offers. Your previous watchlist, order history, and account information remain intact, so you pick up where you left off.

Frequently Asked Questions

Will I get a refund if I cancel Prime partway through my billing period?

Amazon refunds the unused portion of your membership if you cancel a monthly subscription. For annual memberships, refunds depend on how much of the year remains and your account history. Contact Amazon customer service with your cancellation date and they will calculate any refund owed.

Can I cancel Prime on my phone?

Yes. Open the Amazon app, tap the account icon at the bottom, select "Your Account", find "Prime membership", and tap "Manage membership". The steps are the same as on a computer. Some older versions of the app may not show the Prime section — if that happens, use a web browser instead.

What if I have a student Prime membership?

Student Prime (Prime Student) cancels the same way as regular Prime. Go to your account settings, find Prime membership, and select "End membership". Your student discount ends when ready. If your student status expires, Amazon will automatically convert you to a regular Prime membership and charge the full price unless you cancel first.

Does canceling Prime affect my Amazon Music or Kindle Unlimited?

No. Prime Music and Kindle Unlimited are separate subscriptions. Canceling Prime does not affect them. If you subscribed to either one separately, you must cancel them individually through your account settings.

How long does it take for Prime to stop working after I cancel?

Prime benefits stop when ready when you cancel during a free trial. If you are a paid member, benefits continue until the end of your current billing period, then stop. You will see the exact end date in your cancellation confirmation email.