You can cancel Amazon Prime at any time through your account settings, and you'll keep your benefits through the end of your current billing period
Amazon Prime cancellation happens in your account on Amazon.com, not through a separate website or phone call. You log in, find your membership settings, and choose to end the subscription. The process takes about two minutes. Your access continues until your next billing date — if you pay monthly, you keep Prime for the rest of that month; if you pay annually, you keep it through the end of that year. You won't be charged again after you cancel.
The main decision before you cancel is whether you want a temporary pause instead. Amazon offers a "pause membership" option that suspends your subscription for up to three months without cancelling it entirely. This is useful if you know you won't use Prime for a while but want to restart it later without re-entering payment information. If you cancel outright, you can always sign up again, but you'll need to set up the membership fresh.
Key Takeaways
- Cancel Prime through Your Account on Amazon.com under Memberships and Subscriptions, not by calling Amazon or visiting a separate site.
- Your Prime benefits continue through the end of your current billing cycle after you cancel, so you won't lose access mid-month or mid-year.
- Amazon offers a pause option that suspends your membership for up to three months if you want to stop paying temporarily without fully cancelling.
- If you cancel and later want Prime back, you'll need to set up a new membership, but your payment method and address will still be on file.
How to cancel Prime through Your Account settings
Start by going to Amazon.com and signing into your account. Click on the account icon in the top right corner (it looks like a person's head and shoulders) and select "Your Account" from the dropdown menu. On the Your Account page, look for a section called "Memberships and Subscriptions" — this is usually in the middle of the page. Click on "Memberships and Subscriptions" to open it.
Inside that section, you'll see "Amazon Prime" listed with your current membership status and renewal date. Click on "Manage Membership" next to Prime. The next page shows your membership details and a button that says "End Membership" or "Cancel Membership" — the exact wording varies slightly depending on whether you're on a monthly or annual plan. Click that button. Amazon will ask you to confirm that you want to cancel and may show you a discount offer to keep your membership. You can ignore the offer and proceed with cancellation by clicking the final confirmation button.
What happens to your Prime benefits after you cancel
Your Prime membership remains active through the end of your current billing period. If you're on a monthly plan and you cancel on the 15th of the month, you keep Prime through the end of that month. If you're on an annual plan and you cancel in June, you keep Prime through the anniversary date of when you first signed up. This means you can still use Prime Video, Prime shipping, Prime Music, and any other Prime benefits you were using before you cancelled.
After your membership ends, you lose access to all Prime features. Your Prime Video watchlist and library stay in your Amazon account, but you won't be able to watch Prime Video content unless you sign up for Prime again. Prime shipping discounts disappear, so standard shipping will take longer and may cost money. Any Prime-exclusive deals or early access to sales will no longer be available to you.
Pausing your membership instead of cancelling
If you think you might want Prime again in a few months, pausing is simpler than cancelling and signing up fresh. On the same "Manage Membership" page where you'd click to cancel, there's usually a "Pause Membership" option. Click that instead. Amazon will ask you to choose how long you want to pause — you can pause for one, two, or three months. During the pause, you won't be charged, but your membership information stays active in your account.
When your pause period ends, your membership automatically restarts and you'll be charged again. Your payment method and all your preferences remain the same, so there's no setup required. If you decide during the pause that you don't want Prime back, you can cancel before the pause ends and you won't be charged when it expires.
Cancelling Prime if you have a family plan
If you're the account holder on an Amazon Household or family plan, cancelling Prime ends it for everyone in the household. Before you cancel, check whether other people in your household depend on Prime. You can see who's in your household by going to Your Account and looking for "Household and Family Library" or "Amazon Household."
If you want to remove only yourself from a shared Prime membership, you can leave the household instead of cancelling the whole membership. The account holder can manage who's in the household and remove individual members. If you're not the account holder, ask the person who is to remove you from the household, and then you can sign up for your own Prime membership if you want one.
What to do if you can't find the cancel button
If you're looking at your membership page and don't see a "Cancel" or "End Membership" button, you might be looking at the wrong section. Make sure you're in "Memberships and Subscriptions" under Your Account, not in the Prime Video app or a different part of Amazon. The button should be on the page that shows your membership status and renewal date.
If you're still not seeing it, try logging out of Amazon completely and logging back in. Sometimes the page doesn't load fully the first time. If you're using the Amazon app on your phone instead of a web browser, the steps are the same, but the layout might look slightly different — look for "Your Account" and then "Memberships and Subscriptions."
If you've tried these steps and still can't cancel, you can contact Amazon Customer Service through the "Contact Us" link at the bottom of any Amazon page. Choose the option for Prime membership issues, and a representative can walk you through cancellation or cancel it for you.
Restarting Prime after you've cancelled
If you cancel Prime and later decide you want it back, you can sign up again through the same Amazon account. Go to Amazon.com, click on "Prime" in the top navigation menu, and click "Start Your Free Trial" or "Join Prime." Amazon will remember your payment method and address, so you won't need to enter that information again. If you're within a certain time frame of your cancellation, Amazon may offer you a discount to rejoin, though this isn't may provide.
Your Prime Video watchlist and any saved preferences will still be there when you rejoin. However, any Prime-exclusive deals or early access sales you missed while you weren't a member are gone — you'll only see current deals going forward.
Frequently Asked Questions
Will I get a refund if I cancel Prime mid-month or mid-year?
Amazon does not refund unused portions of your membership. If you cancel on the 15th of a month and you pay monthly, you keep Prime through the end of that month but won't receive money back for the days after you cancel. If you're on an annual plan, the same rule applies — you keep Prime through your renewal date but won't receive a refund for the remaining months.
Can I cancel Prime without cancelling my Amazon account?
Yes. Cancelling Prime only ends your membership subscription. Your Amazon account, order history, saved addresses, and payment methods all stay active. You can still shop on Amazon.com and use other Amazon services after Prime is cancelled.
What if I signed up for Prime through a third-party app or website?
If you signed up for Prime through the Apple App Store, Google Play Store, or another platform, you may need to cancel through that platform instead of through Amazon.com. Check your account settings in the app or platform where you signed up. If you're unsure, you can cancel through Amazon.com as described above, and if that doesn't work, contact Amazon Customer Service.
Does cancelling Prime also cancel Prime Video if I subscribed separately?
If you have a Prime membership, Prime Video is included at no extra cost. Cancelling Prime ends your Prime Video access. However, if you subscribed to Prime Video as a standalone service (separate from Prime membership), cancelling Prime doesn't affect that subscription — you'd need to cancel Prime Video separately through your memberships page.
How long does it take for Prime to stop working after I cancel?
Prime stops working when ready after your current billing period ends. If you're on a monthly plan and you cancel on the 15th, Prime works through the last day of that month and stops on the first day of the next month. You'll receive an email from Amazon confirming your cancellation and the exact date your membership ends.