Cancel Starz directly through your account settings
You can cancel Starz through the website or mobile app without calling anyone. Log into your Starz account, go to Account Settings, and look for a Subscription or Billing section. The exact location depends on whether you signed up directly with Starz or through another service like Amazon Prime Video or Apple TV Channels — each route has its own cancellation path.
If you signed up directly with Starz, you will see a Cancel Subscription button in your account settings. Click it, and Starz will ask why you are leaving. You can skip this question or answer it; either way, the cancellation goes through. Your access ends at the end of your current billing cycle, not when ready. You will receive a confirmation email with your final billing date.
If you signed up through a third-party service, you cannot cancel through Starz itself. Instead, you cancel through the service you paid — Amazon, Apple, Roku, or whoever charged your card. The steps are different for each one, so check which service appears on your credit card statement.
Key Takeaways
- Direct Starz subscribers cancel through Account Settings on the Starz website or app by clicking Cancel Subscription.
- Your access continues until the end of your current billing period; cancellation does not cut you off when ready.
- If you subscribed through Amazon Prime Video, Apple TV Channels, Roku, or another platform, you must cancel through that platform instead of through Starz.
- Check your credit card statement to confirm which service charged you, because canceling in the wrong place will not stop your charges.
Cancel Starz through Amazon Prime Video
If you added Starz as a channel through Amazon Prime Video, open the Amazon app or website and go to Your Account. Select Memberships and Subscriptions, then find Starz in the list. Click Manage Membership or Cancel Channel, depending on what Amazon displays. Amazon will ask if you want to cancel when ready or at the end of your billing period — choose whichever you prefer.
Your Amazon Prime membership itself continues; only the Starz add-on stops. You will lose access to Starz content at the time you selected, but your Prime Video library and other Prime benefits remain active.
Cancel Starz through Apple TV Channels
On an iPhone or iPad, open Settings, tap your name at the top, select Subscriptions, find Starz, and tap Cancel Subscription. On a Mac, open System Settings, click your name, select Subscriptions, find Starz, and click Manage. On an Apple TV device, go to Settings, select Users and Accounts, choose your account, pick Subscriptions, find Starz, and select Cancel.
If you use a web browser, sign into appleid.apple.com, click Subscriptions, find Starz, and select Manage. Then click Cancel Subscription. Apple will confirm your cancellation and show you when your access ends.
Cancel Starz through Roku or other platforms
On a Roku device, go to Home, select Subscriptions, find Starz, and choose Manage Subscription or Cancel. On the Roku website, sign into your account, go to Subscriptions, select Starz, and click Cancel. The exact wording varies slightly by Roku model, but the path is always Subscriptions first.
If you subscribed through Google Play, the Google Play Store, Hulu, or another platform, log into that service's website or app, find your subscriptions or account settings, locate Starz, and select cancel or remove. Each platform arranges these menus differently, but they all have a subscriptions section where you can manage add-ons.
What happens after you cancel
Your Starz account remains active until the end of your current billing cycle. You can still watch shows and movies during this time. On your final billing date, your access stops and you will no longer be charged. Starz does not offer refunds for partial months, so if you cancel mid-cycle, you lose access to the remainder of that month's payment.
If you change your mind before your access ends, you can reactivate your subscription by logging back into your account or re-adding the channel through your platform. You will not lose your watch history or saved shows. Reactivation charges you for the next full billing cycle at the current price.
Troubleshooting cancellation problems
If you cannot find the cancel button, confirm you are in the right account. If you have multiple email addresses or accounts, you may be logged into the wrong one. Log out completely, clear your browser cache, and log back in with the email address you use for Starz.
If you cancelled but charges continue, the cancellation may not have gone through. Check your account settings again to confirm the subscription shows as cancelled or inactive. If it still shows active, try cancelling again. If charges persist after your final billing date, contact the payment platform (Amazon, Apple, Roku, or your bank) rather than Starz, because the charge is coming from them.
If you subscribed through a third-party service but cancelled directly on the Starz website instead, your subscription through that platform is still active. You must cancel through the original platform to stop charges. Check your credit card statement to see which service is billing you.
Frequently Asked Questions
Can I get a refund if I cancel mid-month?
No. Starz charges monthly and does not refund partial months. If you cancel on the 15th of a month, you keep access until the end of that month but do not receive money back for the unused days. Your next charge would have been on the 1st of the following month, which will not happen.
Will I lose my watch history if I cancel?
Your watch history and saved shows stay in your account. If you reactivate later, they will still be there. However, if your account remains inactive for an extended period, Starz may delete the account entirely, though this typically takes many months.
What if I subscribed through my cable or satellite provider?
If Starz came as part of a cable, satellite, or streaming bundle, you must cancel through your provider's website or by calling them. Starz cannot remove it from your account because your provider manages the subscription. Check your provider's app or website for a subscriptions or add-ons section.
Do I need to contact Starz customer service to cancel?
No. You can cancel entirely through your account settings or your platform's app without calling or emailing anyone. Starz does not require you to speak with a representative to stop your subscription.
Why am I still being charged after I cancelled?
The most common reason is that you cancelled in the wrong place. If you subscribed through Amazon or Apple but cancelled on the Starz website, Amazon or Apple is still charging you. Check your credit card statement to see which company is billing you, then cancel through that company instead.