Cancel Spotify Premium directly through your account settings
You cancel Spotify Premium through the account page on Spotify's website or in the mobile app — there is no phone number to call or customer service form to fill out. The cancellation takes effect at the end of your current billing cycle, so you keep access until then. If you paid for a full year upfront, you do not get a refund for the unused months.
On a computer, go to spotify.com, sign in, and click your profile name in the top right. Select "Account" from the menu. Scroll down to the "Subscription" section and click "Manage plan" or "Change plan". You will see a button to downgrade to Free or cancel entirely — click it and confirm. On a phone, open the Spotify app, tap the Home icon, select your profile picture, go to "Subscription", and tap "Manage subscription" or "Change plan".
The exact button names shift slightly depending on your device and whether Spotify has updated the interface recently, but the path is always: profile settings → account or subscription → manage plan → cancel or downgrade. If you cannot find the button, search Spotify's help center for "cancel premium" — they maintain step-by-step screenshots for each device type.
Key Takeaways
- You cancel through your Spotify account settings on the website or app, not through a customer service channel.
- Your Premium access continues until the end of your current billing period, even after you cancel.
- Annual plans do not refund unused months, so canceling mid-year means you lose that money.
- After cancellation, your account reverts to Spotify Free, which includes ads and limited skips.
- You can reactivate Premium at any time by selecting a plan again in your account settings.
What happens to your music and playlists after cancellation
Your playlists, saved songs, and listening history stay in your account after you cancel. You do not lose anything. When you downgrade to Free, you can still see all your playlists and play any song you saved — the difference is that Free includes ads between songs, you can skip only a limited number of times per hour, and you cannot read songs to listen offline.
If you reactivate Premium later, your account looks exactly as it did before you canceled. Spotify does not delete inactive accounts or reset your data after a cancellation. You can cancel and restart as many times as you want without losing your library.
Canceling a family plan or student plan
If you are on a Spotify Family plan, canceling removes only your account from the plan — the plan itself continues for the other members. Go to your account settings, find the subscription section, and select "Leave plan" or "Remove yourself". The plan owner will still be charged the full family price, and the remaining members keep their access.
If you are the plan owner and want to cancel the entire family plan, follow the same steps as a regular Premium cancellation. All members lose access at the end of the billing cycle. Student plans cancel the same way as individual Premium — go to account settings and select cancel or downgrade.
Canceling through a third-party payment method or carrier billing
If you signed up for Spotify through Apple's App Store, Google Play, Amazon, or a mobile carrier, you may need to cancel through that service instead of through Spotify directly. The reason is that those companies handle the billing, not Spotify.
For Apple App Store: open Settings, tap your name, select "Subscriptions", find Spotify, and tap "Cancel Subscription". For Google Play: open the Play Store app, tap your profile icon, go to "Manage subscriptions", select Spotify, and tap "Cancel subscription". For Amazon: go to amazon.com, select "Your Account", find "Memberships and Subscriptions", locate Spotify, and click "Cancel subscription". For carrier billing through a mobile provider, contact your carrier's customer service — they handle the cancellation on their end.
If you are unsure which method you used to sign up, check your email for a receipt. It will say whether the charge came from Spotify, Apple, Google, Amazon, or your carrier. Cancel through whichever service appears on the receipt.
Avoiding accidental reactivation and managing payment methods
After you cancel, Spotify does not automatically reactivate your account. However, if you still have a payment method saved in your Spotify account, you might accidentally restart a subscription by clicking "Upgrade to Premium" and confirming without realizing you are being charged. To prevent this, remove your payment method from your account after canceling.
Go to your account settings, find "Billing information" or "Payment methods", and delete any saved cards or payment details. You can add a new payment method later if you decide to reactivate Premium. This step is optional but useful if you want a barrier between yourself and accidentally restarting a subscription.
What to do if you cannot cancel or see a charge after canceling
If the cancel button does not appear in your account settings, you may be on a plan managed by someone else — for example, a family plan owner or a gift subscription. Contact the person who set up the plan and ask them to remove you or cancel it.
If you canceled but still see a charge on your credit card or bank statement, the charge may be from a billing cycle that already started before you canceled. Spotify charges at the beginning of each cycle, so if you cancel mid-cycle, you are still charged for that full period. Check your email for a cancellation confirmation — it will show the exact date your Premium access ends and when charges stop. If you see a charge after that date, contact Spotify's support through the help center on their website and provide your confirmation email and the charge date.
Downgrading to Spotify Free instead of canceling completely
If you want to keep using Spotify but do not want to pay, you can downgrade to Free instead of canceling. Free includes ads, limited skips, and no offline downloads, but you keep your account, playlists, and listening history. The downgrade happens the same way as cancellation — go to your subscription settings and select "Downgrade to Free" instead of "Cancel Premium".
Downgrading is useful if you think you might reactivate Premium later but want to stop paying now. You avoid losing your account or having to recreate your playlists. You can upgrade back to Premium at any time by selecting a plan in your account settings.
Frequently Asked Questions
Do I get a refund if I cancel Spotify Premium mid-month?
No. Spotify charges at the start of each billing cycle and does not refund partial months. If you cancel on the 15th of a month and were charged on the 1st, you lose the unused days. However, your Premium access continues until the end of that billing cycle, so you still have full access for the remainder of the month you paid for.
Can I cancel Spotify Premium on my phone?
Yes. Open the Spotify app, tap your profile picture, go to "Subscription", and select "Manage subscription" or "Change plan". The steps are the same on iPhone and Android. If you signed up through the App Store or Google Play, you may need to cancel through that app instead.
What happens to my playlists if I cancel?
Your playlists stay in your account forever. They do not disappear when you cancel or downgrade to Free. You can still see them, play them, and add songs to them after cancellation. If you reactivate Premium later, everything is exactly as you left it.
Can I cancel a gift subscription?
If someone gave you a Spotify Premium gift card or code, the subscription is tied to your account. Cancel it the same way you would cancel a regular Premium plan — through your account settings. The gift does not lock you into keeping the subscription.
How do I cancel if I signed up through Facebook or another login?
The login method does not affect cancellation. Go to your Spotify account settings and cancel through the subscription section, just as you would with an email login. Your Facebook or other login credentials stay connected to your account whether you are on Premium or Free.