Cancel Sling TV through your account settings

Log into your Sling account on a web browser, go to Account Settings, and select Subscription. You will see a Cancel Subscription button. Click it, and Sling will ask you to confirm — the cancellation takes effect when ready, and you lose access to the service right away. If you paid for the current month, you will not receive a refund for the unused portion.

If you signed up through a third-party platform like Apple, Amazon, Google Play, or Roku, you cannot cancel through Sling's website. Instead, you must cancel through the platform where you subscribed. Sling will not process the cancellation if you try to do it from your Sling account — the payment method controls the subscription.

You can also call Sling customer service at 1-888-745-5746 to cancel over the phone. Have your account email ready. The representative will walk you through the cancellation and confirm it when ready.

Key Takeaways

  • Cancellation through your Sling account takes effect right away, and you lose access to the service the same day.
  • If you subscribed through Apple, Amazon, Google Play, or Roku, you must cancel through that platform, not through Sling.
  • Sling does not refund unused portions of your current billing period after cancellation.
  • You can cancel by phone at 1-888-745-5746 if you prefer not to do it online.

Canceling a subscription through Apple, Amazon, Google Play, or Roku

If you signed up for Sling through Apple (including Apple TV Channels), log into your Apple account on an Apple device or at appleid.apple.com, go to Subscriptions, find Sling TV, and select Cancel Subscription. The cancellation takes effect at the end of your current billing period, so you keep access until then.

For Amazon Prime Video Channels, open the Prime Video app or website, go to Your Account, select Memberships and Subscriptions, find Sling TV, and click Cancel Channel. Like Apple, Amazon lets you keep access through the end of your billing period.

Google Play subscriptions cancel through the Google Play app on an Android device or at play.google.com. Go to Payments and Subscriptions, select Subscriptions, find Sling TV, and tap Cancel Subscription. Google Play also allows you to keep access through the end of your current period.

Roku subscriptions are managed through the Roku Channel app or at therokuchannel.roku.com. Log in, go to Subscriptions, select Sling TV, and choose Cancel. Like the other platforms, Roku lets you use the service through the end of your billing cycle after you cancel.

What happens after you cancel

If you cancel through Sling's website or by phone, your access stops when ready. You will not be able to log in or watch any content. If you cancel through a third-party platform, you keep access until the end of your current billing period, then lose it automatically.

Sling does not send a confirmation email after cancellation, so take a screenshot of the cancellation confirmation page or note the date and time you canceled. If you are charged again after canceling, contact Sling customer service with proof of the cancellation date.

Your account data and watch history remain stored for 12 months. If you resubscribe within that time, your profile and saved shows will be there. After 12 months of inactivity, Sling deletes the account.

Canceling before your billing date

Sling charges on the same day each month. If you cancel on the 15th and your billing date is the 20th, you will still be charged on the 20th. To avoid an extra charge, cancel after your billing date has passed but before the next one arrives.

Check your account settings to see your billing date. Go to Account Settings, select Subscription, and look for the next billing date. If you are close to that date, you may want to wait a day or two to cancel so you do not pay for another month you will not use.

Reactivating your Sling subscription

You can reactivate a canceled Sling account by logging back in and selecting a plan. If you canceled through Sling's website or phone, you can reactivate anytime. If you canceled through a third-party platform, you must reactivate through that same platform.

When you reactivate, you will be charged when ready for the new billing period. Your account data returns if you reactivate within 12 months of cancellation. After 12 months, your account is deleted and you will need to create a new one.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Sling does not refund unused portions of your current billing period. If you cancel on the 10th of a month and your billing period runs through the 30th, you lose access when ready but keep no refund. To avoid paying for time you will not use, cancel after your next billing date has passed.

Can I pause my subscription instead of canceling?

Sling does not offer a pause or freeze option. Your only choices are to keep the subscription active or cancel it. If you want to stop paying temporarily, you must cancel and reactivate later. Reactivation is free and takes a few minutes.

What if I subscribed through my cable or phone provider?

If you signed up for Sling as an add-on through your cable or phone provider, you must cancel through that provider, not through Sling. Contact your provider's customer service and ask them to remove Sling from your account. The provider controls the billing and subscription.

How do I know if my cancellation went through?

After you cancel through Sling's website, you will see a confirmation message on the screen. Take a screenshot. If you canceled by phone, ask the representative for a confirmation number. If you canceled through a third-party platform, that platform will send you a confirmation email. Check your email inbox and spam folder.

Can I cancel if I still owe money on my account?

Yes. You can cancel even if you have an outstanding balance. However, Sling may pursue collection on the unpaid amount. If you have a dispute about a charge, contact Sling customer service before canceling to try to resolve it.