Cancel Peacock through your account settings

To cancel Peacock, sign into your account on the Peacock website or app, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. Peacock will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with canceling.

The exact steps depend on whether you signed up directly through Peacock or through another service. If you created your Peacock account by signing in with your Google, Apple, or Amazon account, you may need to cancel through that platform instead of through Peacock itself. Check which method you used when you first signed up.

Key Takeaways

  • You can cancel Peacock when ready or choose to keep access until the end of your current billing period.
  • If you signed up through Google, Apple, or Amazon, you must cancel through that platform's subscription settings, not through Peacock.
  • Peacock may offer a discount code to keep you subscribed — you can decline this offer and complete the cancellation.
  • After you cancel, you lose access to Peacock content, but you can resubscribe at any time without penalty.

Cancel through Google, Apple, or Amazon if you signed up that way

If you created your Peacock account using Google Sign-In, Apple ID, or Amazon Prime Video, you cannot cancel through Peacock's website. Instead, you must cancel through the platform where you signed up. Open the app or website for that service, find your subscription settings, locate Peacock, and cancel from there.

For Google Play: Open the Google Play app on your phone, tap your profile icon, select "Payments and subscriptions," then "Subscriptions," find Peacock, and tap "Cancel subscription."

For Apple: Open the Settings app, tap your name, select "Subscriptions," find Peacock, and tap "Cancel Subscription."

For Amazon Prime Video: Sign into your Amazon account on a web browser, go to "Your Account," select "Prime Video," find "Manage Your Prime Video Subscription," and choose to cancel Peacock.

What happens after you cancel

Once you cancel, your access to Peacock ends either when ready or on your next billing date, depending on which option you chose. You will no longer be able to watch shows, movies, or live sports on the platform. Any downloads you made to your device will also stop working.

If you cancel before your billing date, you keep access until that date arrives. If you cancel when ready, you lose access right away but are not charged again. You can resubscribe to Peacock at any time without any penalty or waiting period.

If Peacock offers you a retention discount

When you start the cancellation process, Peacock may show you a discount offer — sometimes a reduced rate for a few months or a free trial period. You are not required to accept this offer. If you want to cancel, you can skip the discount and complete the cancellation. If you change your mind later, you can always resubscribe at the regular price.

These offers are optional and do not lock you into a contract. Declining a discount does not affect your ability to cancel or to resubscribe later.

Canceling a free trial before it converts to paid

If you signed up for a free trial of Peacock, you must cancel before the trial period ends to avoid being charged. The cancellation process is the same as for a paid subscription — go to your account settings and select cancel. Peacock will tell you the exact date your trial ends and when you would be charged if you do not cancel.

Set a reminder a few days before your trial ends so you do not forget. If you are charged after the trial ends, you can contact Peacock support to request a refund for the first charge, though refunds are not may provide.

Troubleshooting cancellation problems

If you cannot find the cancel option in your account settings, make sure you are signed into the correct account. If you have multiple Peacock accounts or signed up with a different email address than you remember, you may be looking in the wrong place. Log out completely and sign back in with the email address you used when you subscribed.

If the cancel button does not work or you get an error message, try using a different web browser or clearing your browser's cache. If you still cannot cancel online, contact Peacock support through the app or website — they can cancel your subscription for you. Be ready to provide the email address associated with your account.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing cycle?

No. Peacock does not refund unused portions of your subscription. If you cancel when ready, you lose access right away but are not charged again. If you cancel before your next billing date, you keep access until that date and are not charged again after canceling.

Can I pause my Peacock subscription instead of canceling?

Peacock does not offer a pause feature. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, canceling is your only option. You can resubscribe whenever you want without any penalty.

What if I signed up through my cable or phone provider?

If Peacock came bundled with your cable, internet, or phone service, you may need to cancel through your provider instead of through Peacock directly. Contact your provider's customer service to remove Peacock from your account. Some providers allow you to remove it online through your account portal.

Do I lose my saved shows and watchlist when I cancel?

Yes. When your subscription ends, you lose access to your watchlist, saved shows, and viewing history. If you resubscribe later, these will not be restored. However, you can take screenshots of your watchlist before you cancel if you want to remember what you were watching.

How long does it take for Peacock to process my cancellation?

Cancellation is usually when ready. If you chose to cancel at the end of your billing cycle, your access continues until that date. If you chose to cancel when ready, you lose access within minutes. You should receive a confirmation email shortly after canceling.