Cancel Netflix directly through your account settings

You cancel Netflix by logging into your account, going to Account settings, and selecting the option to end your membership. Netflix does not charge you when ready when you cancel — your access continues until the end of your current billing period, then stops. You will not be charged again after that date.

The exact steps depend on whether you signed up through Netflix's website, through an app, or through a third-party service like Apple or Google Play. If you signed up directly with Netflix, you cancel directly with Netflix. If you signed up through another service, you may need to cancel through that service instead, though Netflix's website will tell you which one applies to your account.

Key Takeaways

  • Netflix lets you cancel anytime through your Account settings, and your service continues until the end of your billing period.
  • If you signed up through Apple, Google Play, Amazon Prime Video, or another third party, you must cancel through that service, not Netflix.
  • Netflix will not charge you again after you cancel, and you can rejoin later without penalty.
  • You should confirm your cancellation by checking your Account settings again or looking for a confirmation email.

Cancel if you signed up directly with Netflix

Log into your Netflix account on a web browser or the Netflix app. Go to your Account page — you can find this by clicking your profile icon in the top right corner and selecting Account. Scroll down to the Membership and Billing section.

Look for a button or link that says "Cancel Membership" or "End Membership." Click it. Netflix will ask you to confirm and may offer you a discount to stay — you can ignore this and proceed with cancellation. After you confirm, your membership ends on the date shown, which is the last day of your current billing cycle.

Cancel if you signed up through Apple, Google Play, Amazon, or another service

If you created your Netflix account through Apple's App Store, Google Play, Amazon Prime Video, or another third-party platform, you must cancel through that service. Netflix cannot process the cancellation for you because the third party handles your billing.

Through Apple: Open the Settings app on your iPhone, iPad, or Mac. Go to your name at the top, then Subscriptions. Find Netflix and tap Edit. Select Cancel Subscription and confirm.

Through Google Play: Open the Google Play app on an Android phone. Tap your profile icon in the top right, then Payments and Subscriptions, then Subscriptions. Select Netflix and tap Cancel Subscription.

Through Amazon Prime Video: Go to your Amazon account on a web browser. Select Account and Lists, then Your Account. Go to Memberships and Subscriptions, then Manage Your Prime Video Memberships. Find Netflix and select Cancel.

If you are unsure which service you used, log into Netflix on a web browser and check your Account settings. Under Membership and Billing, it will show you how you are being charged and which service is handling your subscription.

What happens after you cancel

Your Netflix account stays active until the end of your current billing period. If you were charged on the 15th of the month and you cancel on the 20th, you keep access through the 15th of next month. After that date, you cannot log in.

Netflix will send you a confirmation email when you cancel. Check your email (including spam folders) to confirm the cancellation went through. If you do not receive one within a few hours, log back into your Account settings and verify that the cancellation shows as pending.

You can cancel and rejoin Netflix as many times as you want. There is no penalty for canceling, and you will not lose your profile, watch history, or saved titles if you rejoin later.

If you cannot find the cancel option

If the cancel button is not visible in your Account settings, check whether your account is on a promotional rate or a free trial. Some promotional memberships have different cancellation rules or require you to contact Netflix support to cancel.

You can reach Netflix support through the Help Center on their website. Select Contact Us and describe your issue. Netflix support can also cancel your account for you if you are unable to do it yourself, though this is slower than canceling through your account settings.

If you signed up through a third party and cannot find the cancel option in that service's app or website, contact that service's support team. They handle your billing and can tell you whether your subscription is still active or has already been canceled.

Frequently Asked Questions

Will I lose my profile and watch history if I cancel?

No. Your profile, watch history, and saved titles stay on your account. If you rejoin Netflix later, everything will be there. You can also keep your profile active by pausing your membership instead of canceling, though not all account types offer this option.

Can I cancel in the middle of my billing cycle?

Yes. You can cancel anytime, but you will keep access until the end of your current billing period. Netflix does not refund the portion of the month you do not use.

What if I signed up through a third party and cannot find the cancel option?

Contact that service's support team — Apple, Google, Amazon, or whoever you signed up through. They manage your subscription and billing. Netflix support cannot cancel subscriptions that are billed through another company.

How do I know if my cancellation went through?

Check your Account settings on Netflix — it should show your membership ending on a specific date. You should also receive a confirmation email from Netflix within a few hours. If you do not see either one, contact Netflix support to confirm the status.

Can I get a refund if I cancel mid-month?

Netflix does not refund unused portions of your subscription. You keep access until the end of your billing period, so you are paying for the full month regardless of when you cancel.