Cancel Fortnite Crew through your Epic Games account

The fastest way to stop your Fortnite Crew subscription is to cancel it directly through your Epic Games account online. You do not need to uninstall the game or contact support — the cancellation takes effect when ready, and you keep any remaining time you have already paid for in your current billing cycle.

Go to www.epicgames.com and sign in with the account connected to your Crew subscription. Click your account name in the top right corner, then select Account. From the left menu, choose Subscriptions. You will see Fortnite Crew listed with your next billing date. Click the three dots next to it and select Cancel subscription. Confirm the cancellation when prompted.

After you cancel, you will receive a confirmation email from Epic Games. Your subscription will not renew on the next billing date, but you will keep access to the current Battle Pass and any monthly rewards until your paid period ends. If you change your mind before that date, you can reactivate Crew from the same Subscriptions page.

Key Takeaways

  • Cancel Fortnite Crew by signing into your Epic Games account, navigating to Subscriptions, and clicking the cancel button next to Fortnite Crew.
  • Cancellation takes effect when ready, but you keep all remaining time and rewards in your current billing cycle.
  • If you subscribed through PlayStation, Xbox, Nintendo Switch, or mobile, you must cancel through that platform's subscription settings instead of the Epic Games website.
  • You will receive a confirmation email from Epic Games once the cancellation is processed.
  • Reactivating Crew later is possible from the same Subscriptions page if you change your mind.

Cancel Fortnite Crew on PlayStation, Xbox, or Nintendo Switch

If you signed up for Crew through a console, you must cancel through that console's subscription system, not through Epic Games. The game itself will not let you cancel — you have to go to your platform's account settings.

On PlayStation 5 or PlayStation 4, go to Settings, then Subscriptions. Find Fortnite Crew and select it. Choose Cancel subscription and confirm. On Xbox Series X, Series S, or Xbox One, press the Xbox button, go to Profile, then Account, then Subscriptions. Select Fortnite Crew and choose Manage, then Cancel subscription. On Nintendo Switch, go to System Settings, then Nintendo eShop Settings, then Subscriptions. Select Fortnite Crew and choose Cancel.

After you cancel on your console, the change syncs to your Epic Games account within a few hours. You will still see Crew active in Fortnite until your current billing cycle ends. If the cancellation does not appear in your Epic Games Subscriptions page after 24 hours, contact Epic Games support with your console account name and the date you cancelled.

Cancel Fortnite Crew on mobile devices

Fortnite Crew subscriptions purchased through mobile devices are managed through your phone's app store, not through Epic Games or the Fortnite app itself. The steps differ depending on whether you use an iPhone or Android device.

On iPhone, open the Settings app, tap your name at the top, then select Subscriptions. Find Fortnite Crew in the list and tap it. Choose Cancel Subscription and confirm. On Android, open Google Play, tap your profile icon in the top right, then go to Payments and subscriptions, then Subscriptions. Select Fortnite Crew and tap Cancel subscription. Confirm the cancellation.

Mobile cancellations take effect at the end of your current billing period. You will keep access to Crew rewards and the Battle Pass until that date. If you originally set up Crew through the Epic Games website but later switched to paying through your phone's app store, you may have two separate subscriptions — check both your Epic Games account and your phone's subscription settings to make sure you cancelled the right one.

What happens after you cancel

Once you cancel Fortnite Crew, your subscription stops renewing on the next billing date. You will not be charged again. However, you keep everything you paid for during your current cycle — the Battle Pass, the monthly 1,000 V-Bucks, and any cosmetics you already received stay in your account permanently.

The only thing you lose is the monthly benefits going forward. After your current billing period ends, you will no longer receive the monthly V-Bucks or the exclusive cosmetic item that comes with Crew. If you want to keep the Battle Pass active past your cancellation date, you will need to buy it separately with V-Bucks or money.

If you cancel and then change your mind, you can reactivate Crew at any time by going back to the Subscriptions page in your Epic Games account or your platform's subscription settings. There is no penalty for cancelling and reactivating later — you straightforward restart the monthly billing cycle.

Troubleshooting cancellation problems

If you see an error message when trying to cancel, the most common cause is that you are signed into the wrong Epic Games account. Verify that the account you are logged into is the same one linked to your console, phone, or email address where you receive Crew receipts. Sign out completely and sign back in if you are unsure.

If you cancelled through your console or phone but still see Crew listed as active in your Epic Games account after 24 hours, the platforms may not have synced yet. Wait another 24 hours and refresh the page. If it still shows as active after two days, contact Epic Games support through their website and provide the date you cancelled and the platform where you cancelled it.

If you were charged after cancelling, check your email for a confirmation that the cancellation went through. If you have a confirmation but were still charged, contact your payment method's customer service (your bank, credit card company, or app store) and report the unauthorized charge. They can often reverse it. You can also contact Epic Games support with your receipt and cancellation confirmation to request a refund.

Frequently Asked Questions

Do I lose my Battle Pass if I cancel Fortnite Crew?

No. You keep the Battle Pass for the rest of the current season after you cancel. Once the season ends and a new one begins, you will need to buy the next Battle Pass separately with V-Bucks or money if you want to continue playing the seasonal challenges and earning rewards.

Can I cancel Fortnite Crew and get a refund for the current month?

Most refunds depend on how long you have had the subscription active in the current billing cycle. If you cancel within a few days of being charged, your payment method or app store may allow a refund. Contact your bank or app store directly to request one. Epic Games does not issue refunds for Crew subscriptions, but your payment provider may.

What if I cancel but forget and get charged again?

Check your email for a cancellation confirmation from Epic Games or your app store. If you have that confirmation but were charged anyway, contact your bank or app store and report the charge as unauthorized. They can reverse it. Then verify in your subscription settings that Crew is actually cancelled and not set to renew.

Can I pause Fortnite Crew instead of cancelling it?

No. Fortnite Crew does not have a pause option — you either cancel or stay subscribed. If you want to stop paying but might return later, cancel now and reactivate whenever you are ready. There is no penalty for cancelling and coming back.

Will cancelling Fortnite Crew delete my game progress?

No. Cancelling the subscription does not affect your game account, your level, your cosmetics, or any progress you have made in Fortnite. Everything stays in your account. You straightforward stop receiving the monthly Crew benefits and stop being charged.