Where to find and cancel your Amazon subscriptions

Amazon subscriptions live in your account settings, not scattered across different pages. Log into Amazon.com, go to Account & Lists in the top right, then select Your Account. From there, click Memberships and subscriptions — this single page shows every recurring charge tied to your Amazon account, whether it's Prime, Kindle Unlimited, Amazon Music, or anything else.

Once you see the subscription you want to stop, click Manage next to it, then Cancel subscription. Amazon asks you to confirm and usually offers a discount to stay, but you can decline and complete the cancellation. Most subscriptions stop when ready, though some (like Prime) let you finish the current billing period.

If you subscribed through a third-party app or website using your Amazon account, that subscription may not appear in your Amazon account settings. In that case, you need to cancel directly with the company that charged you — Amazon can only manage subscriptions it bills for directly.

Key Takeaways

  • All Amazon subscriptions are managed in one place: Account & Lists > Your Account > Memberships and subscriptions.
  • Clicking Manage next to any subscription gives you the option to cancel when ready, with no penalty or refund required.
  • Subscriptions purchased through third-party apps or websites must be canceled with that company, not through Amazon.
  • Amazon often shows a retention offer (a discount or free trial) after you click cancel, but you can decline and proceed with cancellation.
  • Check your billing date before canceling — some subscriptions let you use the service through the end of the current billing period.

What happens to your account after you cancel

When you cancel an Amazon subscription, you lose access to that service when ready or at the end of your current billing period, depending on the subscription type. Prime memberships, for example, usually let you keep benefits through the end of the month you paid for. Kindle Unlimited cancels right away, and you lose access to borrowed books the moment you confirm.

Amazon does not refund partial months or unused time. If you cancel on the 15th of a month you paid for in full, you do not get money back for the remaining days. This is why checking your billing date before canceling matters — if you cancel a day before your next charge, you avoid paying for another full period.

Your account itself stays active. Canceling a subscription does not close your Amazon account or affect your ability to shop, use Prime Video if you have a different membership, or access other services.

Canceling Prime specifically

Amazon Prime is the most common subscription people cancel, and the process is the same as any other: Account & Lists > Your Account > Memberships and subscriptions > Manage next to Prime > Cancel subscription. You will see your current Prime end date and the option to cancel before the next charge.

If you cancel mid-month, you keep Prime benefits until the end of that billing period. Amazon often offers a discount (usually $7 off the next month or a free trial extension) to convince you to stay — this is optional, and you can ignore it and complete the cancellation.

After Prime cancels, you lose free two-day shipping, Prime Video access, Prime Music, and other Prime benefits. You can still shop on Amazon and use your account normally, but you will pay standard shipping rates on orders.

Canceling subscriptions from the Amazon app

The mobile app works the same way as the website. Open the Amazon app, tap the menu icon (three horizontal lines) at the bottom right, scroll to Your Account, then tap Memberships and subscriptions. Find the subscription you want to cancel, tap Manage, and select Cancel subscription.

Some older versions of the Amazon app may have a slightly different layout. If you cannot find Memberships and subscriptions in Your Account, try searching "cancel subscription" in the app's search bar, which usually takes you directly to the right page.

Subscriptions you may have forgotten about

The Memberships and subscriptions page shows every recurring charge, including ones you may not remember signing up for. Amazon offers subscriptions for things like Subscribe & Save (automatic deliveries of household items), Kindle Unlimited, Amazon Music, Prime Video add-ons (like HBO Max or Paramount+), and various apps or services sold through Amazon Appstore.

If you see a charge you do not recognize, click Manage to see details about when it started and what it costs. Many people discover old subscriptions this way — a free trial that converted to paid, or a service they signed up for once and forgot about. Canceling removes the charge from your next billing cycle.

If you cannot find a subscription to cancel

Subscriptions purchased through third-party apps or websites that happen to use your Amazon login do not show up in your Amazon account. For example, if you subscribed to a streaming service through an app and used your Amazon account to sign in, that subscription is managed by the streaming service, not Amazon. You need to cancel it directly with them.

Check your credit card or bank statement for the company name on the charge. Search that company's website for "cancel subscription" or "manage account" and look for your subscription there. If you cannot find it, contact their customer service with your email address or account number.

If a charge appears on your statement but you genuinely cannot find it anywhere, contact Amazon customer service with the charge date and amount. They can tell you which service it came from and sometimes help you cancel it, though they may direct you to the third-party company if it is not an Amazon-owned service.

Frequently Asked Questions

Do I get a refund if I cancel mid-month?

No. Amazon does not refund unused time on any subscription. If you cancel on the 15th of a month you paid for, you keep the service through the end of that month but do not receive money back for the remaining days. To avoid paying for another full period, cancel a day or two before your next billing date.

What if I want to pause instead of cancel?

Amazon does not offer a pause option for most subscriptions — you either keep paying or cancel. The exception is Subscribe & Save, which lets you skip deliveries without canceling. For other subscriptions like Prime or Kindle Unlimited, your only options are to stay subscribed or cancel.

Can I cancel a subscription someone else set up on my account?

Yes, if you have access to the account. Log in, go to Memberships and subscriptions, and cancel it the same way. If someone else set up the account and you do not have the password, you will need to reset it or contact Amazon customer service to verify you own the account.

Will canceling Prime affect my Amazon Music or Prime Video?

Yes. Prime Video and Prime Music are included with Prime membership, so canceling Prime removes access to both. If you subscribed to Prime Video or Music as separate add-ons (not as part of Prime), those remain active until you cancel them separately.

How do I know when my subscription will be charged again?

The Memberships and subscriptions page shows your next billing date next to each subscription. Click Manage to see more details, including the exact date you will be charged and the amount. If you want to avoid the next charge, cancel before that date.