You can cancel a Twitch subscription in your account settings in about two minutes
Twitch subscriptions renew automatically each month on the date you started them. To stop the charge, you log into your account, find the subscription in your billing settings, and click the cancel button. The process is the same whether you subscribed to a channel directly or through a Prime Gaming membership. You will lose access to subscriber perks (like custom emotes or ad-free viewing on that channel) when ready, but you keep any benefits you already earned.
The tricky part is not the cancellation itself — it is finding where Twitch hid the setting. Twitch does not make it obvious, and the location changed in 2023. This guide walks you through the current steps and explains what happens to your money and your access after you cancel.
Key Takeaways
- Log into Twitch.tv, click your profile icon in the top right, select Settings, then Billing, then Subscriptions to see all active subscriptions.
- Click the three-dot menu next to the subscription you want to cancel and select "Cancel subscription" — do not click "Manage" or you will renew instead.
- Your subscription ends on the date it would normally renew; you do not get a refund for the current month, but you stop paying after that date.
- If you subscribed through Prime Gaming instead of directly, you must cancel through Amazon Prime, not through Twitch.
- Streamer-specific perks (emotes, badges, ad-free viewing) disappear when ready after cancellation, even if your subscription period has not ended yet.
How to cancel a subscription you bought directly from Twitch
Open Twitch.tv and log in with your account. Click your profile icon in the top right corner — it is a small circle with your username or avatar inside it. A dropdown menu will appear.
Click Settings from that menu. You will land on a page with several tabs on the left side. Click the Billing tab. Under Billing, you will see a section called Subscriptions. This shows every active subscription you have on Twitch, listed by the channel name and the subscription tier (Tier 1, Tier 2, or Tier 3).
Find the subscription you want to cancel. To the right of it, you will see a three-dot menu icon (⋯). Click that icon. A small menu will pop up with two options: "Manage subscription" and "Cancel subscription." Click Cancel subscription. Do not click "Manage" — that will take you to a page where you can renew or change the tier, not cancel.
Twitch will ask you to confirm. Click the cancel button again. Your subscription is now cancelled. You will see a message saying when your current subscription period ends — usually the same day next month that you started it. After that date, you will not be charged again.
What happens to your money and access after you cancel
Twitch does not refund the current month's subscription fee, even if you cancel on day one. Your money is gone. However, you stop paying after your current subscription period ends. If you subscribed on the 15th of the month, your last charge was on the 15th, and your next charge would have been on the 15th of next month — but now it will not happen.
Your access to subscriber perks ends when ready when you cancel, not when your subscription period ends. This means if you subscribed to a channel for custom emotes or ad-free viewing, you lose those perks right away, even though you technically still have time left on your subscription. You can still watch the channel and chat, but the subscriber badge disappears from your name, and ads will play again if the streamer runs them.
If you change your mind within 30 days, you can resubscribe to the same channel at the same tier and Twitch will restore your perks. After 30 days, they are gone for good unless you subscribe again.
How to cancel a subscription you bought through Prime Gaming
If you subscribed using a Prime Gaming membership (formerly Twitch Prime), you cannot cancel through Twitch. You must cancel through Amazon Prime instead, because Amazon is the one charging you.
Go to amazon.com and log in. Click the account icon in the top right and select Your Account. Scroll down and click Prime Membership. On that page, you will see a section for Prime Gaming benefits. Click Manage Prime Gaming. You will see a list of channels you are subscribed to through Prime Gaming. Find the one you want to cancel and click the X or "Cancel" button next to it.
Your Prime Gaming subscription itself will keep renewing — you are only cancelling the individual channel subscription. If you want to cancel your entire Prime membership, that is a separate process on the same Amazon account page.
Why Twitch makes cancellation hard to find
Twitch intentionally does not advertise where the cancel button is. The Settings menu is not linked from the channel page or the subscription confirmation email. Most people who want to cancel have to search for instructions, which keeps some subscribers from following through. This is a common business practice called friction — making the desired action slightly harder so fewer people do it.
The good news is that once you know where to look, the actual cancellation takes about 30 seconds. Twitch does not require you to contact support, fill out a form, or wait for approval. The button works when ready.
What to do if you cannot find your subscription in the list
If you remember subscribing to a channel but do not see it in your Subscriptions list, it may have already expired or been cancelled. Twitch only shows active subscriptions. If you want to check your subscription history, you can look at your billing statements through Amazon (if you used Prime Gaming) or through your credit card or PayPal account.
If you see a charge on your statement but no subscription in Twitch, contact Twitch Support through the Help Center at help.twitch.tv. You will need to provide the date of the charge and the channel name. Support can look up the subscription and cancel it for you if it is still active in their system but not showing in your account.
Frequently Asked Questions
Do I get my money back if I cancel mid-month?
No. Twitch subscriptions are non-refundable. You keep access to subscriber perks until your current subscription period ends, but if you cancel when ready after paying, you do not get a refund. Your next charge straightforward will not happen.
Can I pause a subscription instead of cancelling it?
Twitch does not have a pause feature. You can only cancel or let it renew. If you want to resubscribe later, you can do that anytime, but you will be charged the full price again and will start a new subscription period from that date.
What if I cancel but the charge still shows up on my next statement?
Check the date of the charge. If it is on or before your subscription renewal date, it was likely processed before your cancellation went through — subscriptions can take a few hours to fully cancel. If the charge is after your renewal date, contact Twitch Support with your cancellation confirmation and the charge date. They can investigate and issue a refund if it was an error.
Does cancelling a subscription affect my Prime Gaming membership?
No. If you cancelled a channel subscription through Prime Gaming, your Prime membership continues. You only cancelled that one channel. If you want to cancel Prime itself, that is a separate action on your Amazon account.
Can the streamer see that I cancelled?
Streamers can see when subscribers join and when they renew, but Twitch does not notify them when someone cancels. However, they will notice your subscriber badge disappear from chat if you were an active viewer.